I went to the T-Mobile store on Edgewater Drive with my sister because she needed to get a new…read morephone and switch providers. She cancelled Sprint and went with T-Mobile. While I was there, I met Lisa. We discussed iphones in general and after speaking with her for a little while, I found myself ordering a new phone! I wasn't there to get a phone for me ,but Lisa provided great information and a low-pressure sales pitch that convinced me I should go ahead and get a new phone. I can't say enough about her knowledge and expertise. She was friendly and helpful. Although she was much younger than me, we connected on a level I wasn't expecting. When my phone arrived, I took it to her and she downloaded/transferred all my data and generally cleaned up my phone. She was a professional and such a pleasure to deal with, I felt I had to write a review to let you know what a valuable employee you have with Lisa. Please let her know how much I appreciate what she did for my sister and me. I'm VERY happy with my new iphone!

As someone who has been with Sprint for decades and was forced to T-Mobile, I had to deal with an…read moreescalated issue. I spoke with a woman in their escalations department. I spoke with her, and then I reached back out to complete the change. She advised me that someone from her department would contact me. That was over two weeks ago. I have called and sent emails. I received an email from her manager stating someone would contact me. I explained I had been told this over two weeks ago. The manager at the executive level couldn't care less! She emailed me saying someone would contact me but couldn't give me a timeline. The level of service is disappointing and, at best, stagnant. What's sad is that this is their escalations department? People who are supposed to handle issues when all else fails. It makes sense now, because the horrid service trickles down from the top. It's been two weeks, and it could be an additional two or more weeks before anyone contacts me, if they ever do. I would think long and hard before switching to T-Mobile. Any other big communication company would value you more! They literally couldn't care less!

Verizon has the WORST CUSTOMER NON-SERVICE! You have to talk to ROBOTS who don't understand half…read morethe time and then never give you the option you need. Service was good but offers, bonuses, advertising and otherBULLSHIT messaging make it a painful service, especially when you are trying to drop them.

Shaun provided great service in getting me started on upgrading my phone. He even assisted in…read moretransferring the data. Tiffany then took over, she gave me her phone number if I had any problems, I bought a cover and protector sheets and she put them on for me, and contacted corporate about getting a label to return the old phone (there was a problem with that which she solved). Tiffany provided exceptional customer service and is so kind and knowledgable. I recommend her to anyone who wants the best options for their phones. She goes above and beyond and I admit I was leery about upgrading my phone but I guess it was time. Highly recommend!!!

Several years ago, I stopped to switch from ATT to Verizon and get a new iPhone. After 3 hours, the…read morewomen finally gave up and I left with ATT and my old phone. She didn't understand the pricing and it was more than double what she had told me. Today, I stopped to give them another shot. My protective glass broke and I got my new protective glass via the warrantee. I went early, the ONLY person in the store. Two lazy guys on their phones. The lazy S___ said, NO. Can't help. You bought this phone and glass from a corporate Verizon store. We are an authorized dealer and can't help! I wasn't asking for anything other than him to replace the glass that I had in my hand. I felt like pretty women when I left because he didn't know I needed to buy 2 brand new iPhones. Went to the Corporate Verizon store who replaced my glass with a smile and was more than happy to sell me 2 new iPhones with two new lines. NEVER go to anything other than a CORPORATE STORE. Or switch to another carrier. But NOT THIS STORE!!! They have unhelpful lazy employees!

CUSTOMER SERVICE! If you've ever had issues with your phone/plan you know what a pain it can be…read moresometimes to deal with your provider. Rahiem and David went ABOVE AND BEYOND taking care of me! I had an issue that wasn't even their fault but they both spent countless hours investigating and troubleshoot the problem until it was resolved! If you need great customer support go here and ask for Rahiem and David! Thanks guys!

Great experience at this store! Omari at the counter was multitasking like I've never seen before…read more He was pleasant to everyone shopping there. Going the extra mile with everyone and being quick about it. He was even quickly scooting around the store from front to back to get everyone taken care of quickly. Have you ever seen employees run through the store to help you quickly? The store had a host of batteries available. The prices were affordable and it saved me from having to buy a new cell phone that the people at ATT told me I'd have to do. Thanks Omari and thanks Batteries Plus.

Took phone here to be repaired. Cracked screen. They repaired it but put smaller than screen screen…read moreprotector on it, which is weird. Worked for a few days then just quits. Nothing. Still under warranty so brought it back and they say nothing they can do. Phone is done!! Then lock screen comes on looking like it's a new phone to set up. Tried accessing my account and phone goes black again. They don't know anything about phone repair and at this point I question if phone was hacked. Do not take your phone here!!!! And when phone was brought back in to correct problem employee said 30 mins. Then told us it'd be at least 4 hours!! Don't trust them!!!

I visited this store at 459 SR 436; Altamonte Springs, FL 32714, today and was met by the most…read moredelightful young woman named Trinity. I explained what I was looking for, and she took me right to the battery I was in search of. She was thorough in her questions to make sure I was getting the right one. As our conversation continued at the checkout, she pointed out a great sale they were having on double and triple A batteries, which I really wasn't interested in, but ended up buying because of the sale price, and as Trinity pointed out, it's hurricane season! At the heart of this review, is the professionalism of Trinity, while still being personable and able to make customers feel valued. It is so nice to have this experience and I would definitely recommend this to anyone in need of batteries of all kinds.

Overall, what a great experience- minus the fact that my batteries were dead in the truck and I had…read moreto come buy new ones. Called and spoke with AJ about 2 batteries for a diesel - he was knowledgeable and upfront with all of the information. I pulled in the parking lot and before I was even out of the truck he was coming through the door to help me. Installed both batteries extremely quick and was very friendly. I would recommend AJ for anyone needing batteries.

great Silvia stayed late to help. my boyfriend fix his broken phone and was super nice and…read moreexplained everything she was doing basically very great service keep her around great employe

I go to this Walmart all the time and notice on my way out a company called cellairis. I went in…read morefor a quick second because my husband is always in the rush I didn't get to look at the phone cases but I went back today and the gentleman that work there was so nice and helpful and the cases are really nice and good price. I bought a case and will be going back to get an AirPod case.

First time here and I'm glad we came here from the yelp reviews and all the other locations to…read morechoose from! The store is located near Hotto Potto and the nail salon on Semoran. It's not sketchy or hard to find and upon entering the store you're immediately greeted by the staff there. The people in there was very highly experienced and they were willing to check if my phone was broken or if it was my LCD screen so I wouldn't have to pay for the free service of diagnosing my phone issue. To add on top of that they changed my screen in 20 mins!!!!!! My phone was a iPhone 6 Plus and the price was $69.99 for the LCD screen replacement. Thank you Experimac! I plan to come here w all my iPhone issues and iPads!

I bought a MacBook from them years ago, and was hoping to get laptop from them. I drove by now they…read moreare permanently closed

Needed a new eye DR, checked the reviews and I have to say I was so pleased with the service and…read morethe Dr. They don't over sell on glasses and are up front about pricing. So appreciate you. Great selection of my fav eye glasses, Tiffany

I'm seeing stars and it's not because of dilation. Yes, 5 stars for this place as an Eye Doctor. I…read morethink it's the most thorough eye exam I've ever had in my life. As a contact wearer for a long time, I'm always concerned about my eye health. I trust they're making sure my retina, cornea, lens, iris, optic nerve, macula, sclera and that ever important vitreous body are all in tip-top shape. They do both medical exams and "vision" exams (the one where you get glasses afterwards) and I've had both. Even though they stopped taking my vision insurance, I think they still take my medical insurance so I plan on continuing here for those. Again, they go all Henry David by being Thorough. The staff is always super helpful and accommodating and I get some cool roll up sunglasses on each trip! That Florida sun can be bright when I have eyes like Betty Boop! I will say their pricing on glasses is a bit high, so you may want to take your prescription and head to Costco or some other place to get the style you like at a reasonable price. But not a reason to drop a star, IMFO.