Run While You Can - This company did not explain all of the details regarding the phone plan I was…read moreinterested in which cause me alot of problems going forward. At the time I purchases the phone, I told the agent, it was too small. He did not offer me the buyer's remorse. In fact, he told me to upgrade my phone through their upgrade program which ATT does not recommend. I had to pay approx. $200 for a restock fee. I paid $55 for a cell phone screen that I do not have use for now and they will not refund me. This company is interested in profits and dont care about customer service. If you call ATT for help, they will tell you this is a private store and they can not interfere. Run While You Can. - I used another cell phone provider and changed because of promotions being offered by ATT. I regret doing it because the terms change and they do not inform you of them. The manager of the store told me that the agent did me a favor by not offering buyers remorse. She is Wrong and trying to cover up for her and her staff's mistakes. And they will not let you speak to the owner of the store. Run While You Can. I made a big mistake choosing ATT for my cell phone services - do not become the next victim. I am sure they are going to respond with some crap but I stand behind my opinion and am willing to protest this business if I need to.

I have been a customer with AT&T for three decades. And it doesn't matter if you are a brand new…read morecustomer or a fiercely loyal one you're all treated like crap. I'm changing companies because my husband died. Unfortunately, I was given information on the phone and was directed to go to an AT&T store.. the first one I went to Goldenrod Road was closed in the middle of the day with no explanation or notice posted Then I went to the store on University Boulevard . This is September 11 and there is one person in the store and she is an employee playing on her phone. I walk in the store crying and she tells me I need to go to a corporate store without even listening to what my problem was. I told her I couldn't go to another store because I didn't have it in me. She said I told her I was very distraught. My husband had just died of cancer and she said my dad died of cancer so she knew exactly how I felt. ‍. Go to another store and the gentleman tell me this was just something that I needed to fill out online. Anybody could've helped me. Thank you Waterford Lakes for finally helping me and AT&T. I'm done. I've overpaid for 30 years and excepted the horrible service.

Highly recommend going to this location. They were able to clean out the charging port of my…read moreboyfriend's phone super quick and replaced the screen protector for a very inexpensive price. Customer service was great and we would come here again!

Very nice gentleman waited on me, repaired my iPhone quickly. Will return if I have any other…read moreissues.

They have always taken great care of me and my devices. I trust their staff to be honest and…read moreproffesional.

I have had my cell phone fixed there and my iPad they did a wonderful job colic oh lucky coccus…read morepupulhohlhlhlhlhlhc lhcohohohohcoho oh oh lucky

I visited this store at 459 SR 436; Altamonte Springs, FL 32714, today and was met by the most…read moredelightful young woman named Trinity. I explained what I was looking for, and she took me right to the battery I was in search of. She was thorough in her questions to make sure I was getting the right one. As our conversation continued at the checkout, she pointed out a great sale they were having on double and triple A batteries, which I really wasn't interested in, but ended up buying because of the sale price, and as Trinity pointed out, it's hurricane season! At the heart of this review, is the professionalism of Trinity, while still being personable and able to make customers feel valued. It is so nice to have this experience and I would definitely recommend this to anyone in need of batteries of all kinds.

Overall, what a great experience- minus the fact that my batteries were dead in the truck and I had…read moreto come buy new ones. Called and spoke with AJ about 2 batteries for a diesel - he was knowledgeable and upfront with all of the information. I pulled in the parking lot and before I was even out of the truck he was coming through the door to help me. Installed both batteries extremely quick and was very friendly. I would recommend AJ for anyone needing batteries.

Awesome service! He easily explained everything to me, a very non-tech old fart! Very friendly and…read morecustomer oriented. Prices good too! I would recommend this location to everybody. Great experience.

Lots of products available for purchase. The gentleman we spoke to in there was very friendly and…read moreinformative and handled my friend's concern professionally. Thankfully they have a place to sit while waiting for other customers to be served. Great air conditioning!

I have an older TV that 1 of my kids broke by mashing the button I dropped it off last week and it…read morewas done very promptly customer service is great and his knowledge is very helpful the prices were deftly well worth it. He can fix cellphones laptops video game consoles TV's the works if you need something fixed check him out

I used iDevice to fix my Apple Watch after cracking the face. The tech was super knowledgeable and…read moregave me a full run down of how they would fix it and the timeframe. They were able to fix it for a fair price and it now works fabulously. Hopefully I won't need to use them again anytime soon but I'll be sure to contact them for my repair needs.

These guys are amazing…read more I had a rather old laptop that needed a simple screen repair. However, it was so old it really wasn't worth it just to fix the screen. They suggested a refurbished computer that beat mine out by a long shot, and wasn't bad in price either. I came away with both my old and a newer slicker model that gets the job done. Thank you, guys! They're beyond kind and professional, and even kept me updated every step of the way. They were super open about the costs. They never left me in the dark on prices and status updates.

Mike and Abhi are great to work with! True professionals with a fantastic working knowledge and…read moreability to communicate with clients. They saved all my data last week and repaired my desk top, as well as advised me on the purchase of a new laptop. I highly recommend them for your computer and networking needs. Thanks guys!!

Anna was very thorough pleasant friendly Kind & Very Knowledgeable about the products & services…read moreoffered with -in the store . UPS Always meet all of my needs for office supplies & other services offered at your store . Always have Variety Of Choice / selections, Locations are convenient also hours of operation good too & Staff always friendly knowledgeable helpful efficient welcoming me into the store upon entering & value me as a customer. Store is always clean & well stock . I like the convenience of being able to self service & return my Amazon orders . Also Kudos to all of the employees & keep up the great works .

Great service folks by Brother Brij Amin -he should be an example to be an UPS store franchise the…read morebest franchise in this town. Good value in the store January 10-17th 2026 week. Outstanding Brij Amin is the best entrepreneur in the Altamonte springs for the UPS Store. He should be a true example for a UPS Store how to run, how efficient he is... manage so well... Talks to the point, very concise and helpful. Today, January 17th, I had a wonderful experience with Manisha and Arifi... they were impressive. Excellent work ethics. 2024/2025 ...way back. longtime customer... from October 9th, 2023. Sebastian and Natasha are utterly amazing! Cares for good customer service Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: 5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit." "Honesty is the Best Policy "Be Truthful, Honest and Fair"