I visited this store at 459 SR 436; Altamonte Springs, FL 32714, today and was met by the most delightful young woman named Trinity. I explained what I was looking for, and she took me right to the battery I was in search of. She was thorough in her questions to make sure I was getting the right one. As our conversation continued at the checkout, she pointed out a great sale they were having on double and triple A batteries, which I really wasn't interested in, but ended up buying because of the sale price, and as Trinity pointed out, it's hurricane season! At the heart of this review, is the professionalism of Trinity, while still being personable and able to make customers feel valued. It is so nice to have this experience and I would definitely recommend this to anyone in need of batteries of all kinds. read more

Overall, what a great experience- minus the fact that my batteries were dead in the truck and I had to come buy new ones. Called and spoke with AJ about 2 batteries for a diesel - he was knowledgeable and upfront with all of the information. I pulled in the parking lot and before I was even out of the truck he was coming through the door to help me. Installed both batteries extremely quick and was very friendly. I would recommend AJ for anyone needing batteries. read more

This location in particular always has been very helpful! Joe and Parker are rockstars and a true asset to your company! The idea of going to the dealership for a replacement - expensive and time-consuming. Luckily, I remembered that Batteries Plus offered key fob services. The entire process was incredibly smooth. They had ordered my key fob replica , and the technician programmed it to my car in no time once it arrived. Now, I have peace of mind knowing I have a backup in case my original key decides to give out. Plus, the price at Batteries Plus was significantly cheaper than what the dealership quoted me. I was beyond impressed with their expertise, efficiency, and affordability. If you're ever in need of a spare car key or key fob replacement, Batteries Plus is the way to go. They truly saved the day (and my wallet) and I can't recommend them enough! read more

My cell phone dropped and broke. I brought it to Batteries Plus and Parker completely repaired the phone in less than 24 hours at a very reasonable price. Everything went smoothly from start to finish. You guys are the best! read more

I went to Batteries+ ( We Fix It) to fix a loose glass screen on my cell phone. The guy told me the battery was expanding, which would make sense. Added services them included repairing the screen and a screen protector. They said it would 30-45 minutes. In the end, the new glass did not work and they replaced the old one. We discovered, however, the battery was fine ( just aging). I was on tight schedule and didn't have time to replace the old battery. We were going on an hour at this point. So, I just said to keep the new battery and put it together so I can go. Although I was not charged for the glass or screen protector Batteries+ was not punctual, utilized faulty material, and provided unnecessary service. Ultimately, the glass screen repair I needed was never resolve. read more

Very efficient with my watch batteries replacement. It took about 10 to 15 mins to place batteries to my watches. If you do standard watch battery replacement it's 11.99 and for 15.99 they offer lifetime batteries with no sign ups. In addition offer other batteries services such as cars, boat, and lawn mowers. I saw they offer free car battery checks. Besides batteries they have assortment of flash lights from keychains, lantern, and special hand held lights. The lumes range from 15, 130, and more. One instresting light was bucket light for Halloween. The bucket was collapable and go size for Halloween candy. Overall good spot for batteries needs! read more

Batteries Plus - Auto Parts & Supplies Near Me - Altamonte Springs, Florida

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I always get excellent service here! My son uses a power wheelchair, so our battery needs are numerous. Today, I took our wheelchair accessible van in, because I heard the rear battery beeping. Connor rushed out, removed the panel to reveal the battery, tested it, sold me a new one with a 10% discount & kindly installed the new battery for me. To boot, I was out of there in less than 10 minutes. I'm one happy customer! Thanks SO much Connor! It's that kind of quality service that keeps our family coming back to this Batteries Plus:) read more

Batteries Plus - Auto Parts & Supplies Near Me - Altamonte Springs, Florida

Got to the location at 7:04pm last night. They closed at 7pm. Mike unlocked the door for me and helped me put a new battery in my car. Thanks for staying late Mike!! read more

I called to see if they had my motorcycle battery in stock. After waiting too long, I had to hang up and call back only to get a different person who said there were only two people working and the other had gone to lunch! I asked the same question and this time the person confirmed they have it in stock. So I went to that store in person maybe an hour later and said I would like to buy the battery. The same person I talked to had a major attitude when I explained that I had just called about the particular battery and just want to buy it. I bought the battery and left but the customer service was terrible. read more

Always great service and attention to detail! Joe does a great job of keeping things moving and keeping up with warranties! I've been coming here for years and always great service. read more

Outstaning service, ran diagnostics on our car, replaced brake lights. Service was very fast read more

Worst place to ever get a battery unbelievable and the people that are there act like they don't give two cares about your business... I went through four batteries within a year because of this place but luckily they all been under warranty so I haven't had to pay for any of them but they gave me a new one off the shelf and it's already dead unbelievable read more

For as long as they have been in Altamonte Springs - no matter who is working- they have gone out of their way to charge a battery- sell me a matching battery - find me the most obscure light bulb. Thank you all. read more

Poor Customer Service!!!! I brought a light bulb for a track light in November 2019 they call me within the week advising they don't have the track light. A guy from the Altamonte Springs location advised they will give me a different comparable light. I order this this product online with 5% off for online orders with a pick up at the store to find out they complete change my order to the different light bulb with no records of the light bulb I actually order. I would not have a problem with it until I notice it was not comparable and it was a complete different brand and size. It was much smaller and would not fit the track light that it was needed for. How did you think it was comparable. The sale person was completely unaware of the order change with no notes in the system until I show the ordinal order confirmation on my phone. I was told they will provide me the actual bulb once they order it and it come in. Well now it January 2020 I still have no light bulb and I completely forgot I pay for something over the holidays and never received it I received this email survey asking how did my services go after picking up the light bulb. Well horrible because I spend my money and never received the product or a refund but received this email regarding services. I will never buy from them or do any services because this is ridiculous I have to try to now get my money back for something I never received. Its not worth the hassle shopping with them anymore. Safe yourself the trouble and shop somewhere else-anywhere but here read more

They helped me out when I was in a bind! If you purchase a battery online, you get a coupon for 10% off the total. The greatest thing about this place is they will recycle your battery and put it in your car--at no cost. I'm a chick and half the time I have no idea what my car is even doing, so they were an absolute godsend! read more

I walked into this teeny tiny store and was surprised not to be greeted. There was a lady being helped at the counter by a young man but in the five minutes I waited, not only did no one greet me, but also neither did either of the two employees in the little side office come out and offer to help. Once it was my turn, the process was quick though the young man was quite unfriendly. I won't go to this shop again if I can help it. read more

4 stars for a painless and helpful experience. We got a flyer in the mail with some coupons for Batteries Plus. Although I had passed their store many times, I never had a reason to go there. Until my husbands watch battery need to be replaced. In good timing we got a flyer in the mail for any watch battery replacement $5.99, which I thought was a good deal, considering I think it's usually at least $10 at other shops. They were pretty busy for a Monday afternoon, but we only waited about 5 minutes. The guy took the watch to the back and replaced it. I also had a coupon for a free 8 pack of AA batteries, score! On a side note, without the coupon the batter replacement would have been $8.99, so yay for the coupon. I'll probably go back again if needed and with coupon in hand. read more

I have received excellent and knowledgeable service here numerous times. Their prices are excellent too. I am very glad I live close to one of their stores. read more

Bought a battery for my remote start and it went out in 8 weeks. Came back without a receipt and told the person working who replaced it free, no questions asked. Great customer service! read more

I went to replace a watch battery. Even though the kind of battery my watch uses is not so common, this place had it. The technician promptly replaced it. When billing me, he even applied a coupon that I was not aware about it. Great place, great prices. read more

The employees at this store are very rude and are in no hurry to help or answer any questions. I brought a battery in that is off of my husbands portal oxogen machine as it would not charge. I googled who i could go to for a resolution and batteries plus came up. When i went to batteries plus they looked at it and without even looking it up we were told they didn't know what it was and couldn't help me. I explained that I googled and they came up. Very rudely they replied " you'll have to show us that. Wont go there again. read more

I had a great experience there. The staff was helpful and friendly. I needed help replacing a battery in my Honda keyless entry. They helped me find the battery and even installed it for me. Within 5 minutes everything was done perfectly! I learned they also fix iPhone screens. Overall great customer service and a great specialty store. Parking was tight in a small lot with only one way in and one way out. But still deserves 5 stars! read more

Always fast highly friendly and recommended for any light bulbs and phones they are real pro's super place.

I go to the Altamonte Batteries Plus for all my battery needs. I was there today for a watch battery replacement. Shawn and Jason provided exemplary service. They were quick and informative and made me aware of some great clearance buys. read more

What a pleasure! Dead battery in my wife's car and I was in and out of batteries plus in a couple of minutes . Jason C. took good care of me. Even, picked the battery up and took it to my car. Also, gave me an unexpected discount A very pleasant experience read more

Love love love this place. I first called best buy for my issue regaurding a camera I simply wanted to know if it worked. You see I don't have a charger and the battery is dead there for I don't know if its in working order. They said for 50 dollars they could take the camera apart and see if it was working. Obviously they didn't get the question simple as it was. I called batteries plus and they said "we could put a live battery in it to see if it works no problem no charge". Loved that news because I don't want to pay 50 dollars just to find out it doesn't work. Turns out it was mearly a battery issue and I purchesed a charger for 50% less then best buys. They are very attentive to your needs and also much cheaper than most places I have seen. I highly recomend this place because this is the best customer service I have had in a long long time read more

This was my first time purchasing and I will definitely go back. From the ease of the website to the great customer service in the store, this was all around a pleasant experience. read more

The battery charger sold to me ruined a new battery and they took no ownership and just told me they could sell me a new battery. Went down the street and got some real service - stay away if you appreciate service and a company that stands behind what they sell. Move on down the street - read more

We had gone to this location to look for a bulb for our daughters lava lamp. The gentleman that took care of us was not knowledgable and seemed inconvenienced by our request. I would think twice about going to this location. I've shopped better with respectful staff. read more

I spoke to the owner Patrick yesterday about my recent experience in Batteries Plus. He apologized for the experience I had and assured me that he is talking to his staff about improving the customer service in the Altamonte location. I appreciate Patrick for taking the time to call me to discuss how he plans on preventing future experiences like mine. read more

Please don't bring your I phone there to have cracked screen repaired. I brought my I phone 6S plus there. After 3 hours, they had did something wrong to cause 1/4 of the screen to be grayed out. They suggested that I keep it there for someone else to make that repair that they caused. I left it over night. The next day, the home button was broke and does not work. Several days later, I am still waiting for the part to come in. You would think that they would at least put the $10 glass protector on for free but they did not. They charged me what they would have charge me anyway and it has been 4 days with the phone in disrepair. Not only that but it feels uncomfortable with many people having full access to all my phone info. Not good. Not happy. Best to go to a phone store not a battery store. Not worth trying to save a couple bucks. read more

While shopping for light bulbs or batteries may not be high on your list, I have to say I love going to this store. This one is close to my office so I'll pop out if I need batteries for our many devices at work or if I need something for personal use. It may not be the cheapest, but the employees there are really knowledgeable about the products. If it's an odd battery or light, I just walk in there, hand them what I have and say I need this. And they always know what it is. Yesterday I went in thinking I needed a new battery for my garage door opener. Now, they could have just sold me a new battery. Nope, they test them first. Stan tested the battery and said there was nothing wrong with it and wouldn't feel right selling me a new one for no reason. One time I went in there looking for a blacklight for Halloween decorations. They have them but the sales guy told me what they had in stock probably wouldn't help me and told me to check Spencer's. If you don't feel like hunting down a battery or light bulb, go here and they will hook you up! read more