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Orlando, FL

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AT&T Store

3.3 (7 reviews)
Open • 10:00 am - 8:00 pm
Updated over 3 months ago

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URPhone Store - water damaged phone repair

URPhone Store

(12 reviews)

Horizons West / West Orlando

This repair shop quoted me the cheapest price in the area to replace my iPad's screen. After my…read moreexperience, I can say that it's very obvious why. First upon arrival the place is very sketchy looking with nothing on the door but a hung up banner that was half falling down. When I walked in, I thought there was no employee but as I approached the counter I realized that the employee was dead asleep in the chair. This was in the middle of the day. I wasn't sure if I should try waking him up, so I walked back out and back in to trigger the sound of the door alarm. They don't take any form of card payment, only cash app, Zelle, or cash (definitely not suspicious at all). I didn't get a receipt and I had to ask the employee if he needed my information so that he could call me when it was ready. He seemed flustered and said it was his first day. I'm assuming the fact he just woke up didn't help. I called the owner about two hours in to ask for an update and he said it would be ready in 20 minutes. When he got to the store it was in fact not ready and took an additional 20 minutes. When I got the tablet back, the screen was "fixed" but the iPad did not work when trying to touch it. We brought it back in for the employee to say it was a "defective part". We had to wait an additional three hours for it to be corrected. I will say the owner was responsive via phone calls and yelp but that is the only positive I found. The price point is low, but there are competitors in the area that charge similar rates, I would recommend looking into those.

the pricing is too high. also they could try and be a…read morelittle nicer to the client on the phone

Phone Repair Orlando - Phone and Computer Repair

Phone Repair Orlando - Phone and Computer Repair

(2 reviews)

first of all the phone went to ifixubreak and they told us to go to this place. so we went and my…read morephone had some major issues. they were able to get it on but no wifi, face id etc. in fact they attempted over 17 times to get into my checking account which activated the security lockdown on my phone. then we took it to apple to let them rediagnosis the phone. which came back that they did more damage to it. then they charged us $372 but never replaced the motherboard which was the issue. never ever go here. they commited fraud and we have notify the fraud division of orange county gov. they have my phone on and it answers itself. we heard them yelling i mean really yelling at a customer. do not ever give these people the time or your money. yes, we have proof how bad they did more damaged. they knew they needed to replace the motherboard. they initial quote was about $250. they lowball then wreak it more which they know have your phone hostage. they also attempt to get into my accounts and all over my apps. i know it was over 17 times because the banks notified me by emergency email that someone had tried to access my bank account. they caused it to locked down. do not use this company, this is fair warning.

Worst customer service…read more Cannot handle basic inquiries with common decency and care. Expects the average everyday person to be a tech expert and know everything about their phone. Was told a service was completed, that wasn't. Do not recommend. The staff on location are courteous and kind, but the main guy who you will encounter on the phones is defensive and unprofessional.

AT&T Store - mobilephones - Updated October 2026

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