Great customer service and great pricing. My family has been coming to this location for years and…read morewe have always left satisfied. Highly recommend!

Best repair shop, sometimes you rather just travel a distance to a place you know you can trust,…read moreand this is that place. Understanding and assistance was A+. I highly recommended this store!

quick and easy and great customer saved me time and money from going to apple…read more Had my phone ready to go with in a hr and gave me the option of two different screens with

He's fixed my cracked screen twice, broken charging port. Never any wait, reasonable prices, and…read morefast work - always less than 1 hr. On top of that, always friendly and in a good mood. Highly recommended.

We received great and fast service. Hermann transferred all of our data from 1 phone to the new…read morephone. 20 minutes later with our new operational phone my wife and I left happy. He even put on a new screen protector.

Since day one that we entered this store the Manager Andrea guided us in a situation we had with…read moreour lines. She went over all our charges and explained everything in detail. We have been at this location a few times and they have great customer service all the time. Instead of giving us the run around they have put their attention on our situation even when they didn't cause the issues on our account. Diego & Richard have aliviated some of the stress and have made us feel that things would get solved after 3 months feeling like no one was helping. Also educated us on our services and first net. I recommend this location from any others in Long Beach or signal hill.

When ever my phone or anyone in my family Phone not working…read moreor cracked screen I always take my phone there They do a fast and great job And also a good price

Went in to get my iPhone 7 phone screen fixed and 30 minutes into the woman fixing my phone, she…read morelets me know that my home button is no longer working. My home button was working just fine until she started working on it. I just ended up asking her to put my old screen back on because I wasn't about to pay her for any services. She didn't even take the blame for breaking my home button, and she didn't even offer to fix my screen for free or a free glass cover or anything.

The guy thats there just sits on a chair chilling on his phone and i text the guy 2 hours before I…read moregot there never text back I get there he is on his phone but can't reply , his a rip off try charge 120.00 to replace a iPhone 11 camera didn't even had the piece he said he has to order it ?? 2-3 days , went to try 2 other shops and charge nothing near what this guy was charging he's a rip off 100 percent!! try another shop before u repair ur phone here and bet you will get better price for sure !!

Quick and efficient. Cracked me screen and he got right on it, my phone was ready in about 20 mins…read more Was a bit difficult to find, as the map showed it as a storefront, but it's usually stationed right in front of the H&M store at the Pike

I have used Ace Tech for years. First at their Long Beach location and now at their Santa Fe…read moreSprings location. A much longer drive but well worth it. They have replaced many broken screens, batteries and, most recently the charging port on my wife's s21 phone. I had to wait for the part for the charging port, but when it came in, they did it in 30 minutes while I waited in the coffee shop across the street.

I needed the battery on my 2018 macbook pro replaced, but didn't want to leave it for awhile since…read moreI needed it for work. I paid them for the part so they could get it ordered. I got a text when it arrived, and I drove over to have them install it which was just a quick half a day process. Super smooth and super friendly. I would highly recommend these guys for any computer/phone or any other tech issues.

I wanted to leave a review because this man helped me with my iPhone 11. My phone was completely…read moreshattered on both sides and he fixed it for 170$. While other phone repair places didn't even bother to open up my phone. I left my phone he had it ready first thing the next day when he opened. I appreciate the fast service, how kind he was with helping me out financially and overall the best family business I've dealt with. Love this place would recommend bringing my other devices to get fixed here as well !

I had my iPhone screen repaired here r Within a few months…read morethe screen goes out because the edges started lifting I returned to the guy he tells me it's not under the warranty because it's one week over He also tells me that the screws are missing ( he was the only person that worked on my phone!) I took phone to someone else to find out the guy there put glue on the edges to keep it from supposedly lifting! DO NOT take your phone to this place!

Best price around OC, fast and reliable staff. 60 bucks for original whole lcd screen for iphone 8read more

Seeing their ads on Facebook about Thanksgiving discount for phone repair, I brought my phone there…read moreto replace the screen. My phone is a iPhone X, and the repair cost for this model is not cheap. I met Trung at the store. He is the sales manager and technician. He applied the discount for Thanksgiving. I couldn't believe that he only charged me $80 for an OLED screen. He said he had a cheaper option for $60 if I went for the LCD sceeen but as soon as he demonstated the differences between 2 screens, I decided to go with the oLed screen. Trung also gave me a free screen protector. Highly recommdend Trung and his dedicated job.

Turning fifty-five does have some advantages, one of which is qualifying for the 55+ plans at…read moreT-Mobile. So have been monitoring current deals, and have come into this store multiple times to 'window' shop and get clarifications. Thus when I saw a new deal pop up over the weekend, came back to this store to see if worth purchasing. It was. The switch is not complete yet, but the customer interaction at this store so far has been outstanding. Like many folks, my wife and I have been mobile customers across all the major carriers (including Sprint, which no longer exists), currently getting service through our Internet provider, Spectrum. Everyone provides unlimited national data now, so price continues to be the main driver for us. Both our I-phones (smallest physical footprint available) are (slowly) dying, victim of new OS's that require faster processors/memory and faster-draining/slower-recharging old batteries. But I like the form size of it, and it would still be useful as an occasional wi-fi device (or sell it to a company like Gazelle for over $100), so didn't want to use a deal that required a trade-in. So with the release of the I-phone 17e by Apple earlier this month ('budget' model, retailing for $599 for the 256GB version), T-Mobile recently published a new deal: get a 17e 'free' with 24 month contract, with no trade-in. What wasn't clear online was if the 55+ plans would apply. So decided to stop back in while doing some errands by myself in DTLB. This store is marketed as a T-Mobile experience store. Whenever we stop in, it's fairly busy but staffed well enough to have someone immediately available to help with no wait. Like before, I interacted with Taylor (Sr. Mobile Expert). He confirmed my understanding, and then looked up to see if the 55+ Essential ($60 plus tax for 2 lines with auto-pay monthly) would qualify. I was very pleasantly surprised that it did. The plan works as an interest free loan, with T-Mobile giving us the $599 to purchase the phone. From the government's perspective, the phone was bought at full retail price, and sales tax must be paid by the customer at the time of sale, which is what I did for both phones. T-Mobile then gives us a $24.96 credit for each phone at each billing cycle to pay off the phone. This means that if we cancel the service before 24 months, we would owe the remaining balance on the phone(s). Either way, the phone would be unlocked and would belong to us. So with that information, I decided to move forward with Taylor. After asking a co-worker, he recommended that the entire transaction be performed over the T-Mobile app on my (old) phone (including payment)...and he stayed with me while we did so. I remarked if there was a way to credit him; he responded that at this store, the employees did not work on commission. The phone itself is on backorder and will be shipped directly to our home, at which point we could start the actual switch over process. Since the newest phones only use E-SIMs now, we shouldn't have to come back in to get them activated. But it's nice to know that if we want to get personalized attention to complete the switch, Taylor and the rest of the non-commissioned T-Mobile team at this DTLB experience are there to walk one through it.

I wouldn't recommend going to this T-Mobile because I went down there in October between the 27th…read moreand the 29th because I told them that I'm going through identity and I asked him that if everything is secure and what I got in the mail from T-Mobile and everything they looked at my account said nothing was compromised and when I went on my iPhone, my T-Mobile app and everything was compromised and leaked and they told me they're keeping an eye on my account and they haven't seen no changes cause I went in there too cause I received this picture to verify me and I told him my account information has been compromised and I told them I'm going through Identity Theft they just do not know what they're doing cause I've been there twice once in October and again in September 27 to be honest, they should deserve zero stars. They don't even deserve one star or five they deserve zero stars.

Everyone here is so friendly and amazing!! truly. The ladies at the register are always sweet and…read moreyou can tell it's a whole family vibe. you see how well they work together as a team. I'll be honest and say I have no idea what I'm doing sometimes. & the staff there alwayssss have a solution for me. If anything will suggest me how do it but even cheaper. There isn't a time I've had a bad experience. It's walking distance to me but even if it wasn't, I would go out of my way to come here. I feel like they're my local mechanic, I won't go anywhere else. Today I got some keys copied that I guess aren't commonly made but they do it there! He mentioned how hard their team works and I wanted to add this review to really confirm that! & I never write reviews... this store is the best

I came in to get a set of keys copied. When I say they had us in and out within 5 minutes- and with…read morea smile- was definitely a pleasant experience! Thank you!