Went to get my battery replaced on my watch. Repair was super quick and easy! Super nice guy as…read morewell.

Customer service is impeccable. I placed my order for the Jaws edition of the Seiko Turtle wWithin…read moreminutes, I was texted with a video of the watch before it was placed in the shipping box. In two days the watch was on my wrist. I will certainly return to Mimo's for future purchases.

Online it said the business was open, when we came to the location, there was a for sale sign out…read morefront.

I opened my old casio watch to change the battery but I didn't have the battery at home, the watch…read moreis old but its just fine. I brought it the same day to put a new battery in, the guy took it away and after a couple minutes he started saying "its broken man, the case is already broken" then told him to show me and he came out a few minutes after with the watch indeed with the case broken and cracked around the screw whole he removed. The watch is old but how is it possible that I opened it 30 mins before without issues but when he did the watch "fell apart" and took him 8 minutes to get 4 screws out? Suspicious to me. I don't know if he was gonna try to sell me a new casing, a new watch or what but unfortunately this watch has huge sentimental value to me and his greed or maybe pure bad intent ruined it forever. The place is sketchy and so is the guy that works there. Don't bring your valuables.

I was wondering why this spot was rated so high and now I know why. Papa that works here is a…read moremagician! My mother's new watch needed a battery and papa just needed a couple sentences about what I needed about how small the watch was...I was in & out in minutes. They even had some nice watches on sale and other time pieces I might come back to purchase. He even can makes copies for your keys. I'm coming back later down the line!

My husband needed his watch fixed and needed an extra link added. In 30 minutes YC was able to fix…read morehis watch for 20 bucks. Fair price in my opinion. Very small parking lot.

went in an went out by how fast i got my new go pro, if you tell him what your looking for he'll…read morefind it quickly if he has it. nice service and secure

Great customer service product. Very knowledgeable. Good people. Great prices.!!!…read moreI bought a camera. Here lens. Got a free camera bag to put everything in. Good people.!!

We specifically chose Mark Schneider because of its reputation as a fine jewelry establishment and…read moreexperience with custom jewelry. We were looking for someone we could trust to resize my custom engagement ring shortly before our wedding. Unfortunately, our experience made us leave almost immediately and take our ring elsewhere, I'd make sure you do not trust them with your custom jewelry. We initially called and were greeted very warmly over the phone and told to come in so they could take a look at the ring. The woman who greeted and assisted us in person was friendly, but once the other woman came in, I don't even think she introduced herself...we started discussing the actual resize, the experience became concerning. My engagement ring has two diamonds set inside the band at the 6 o'clock position. Preserving those diamonds and their placement was one of our biggest concerns, and we explained that. There was essentially no discussion about how the resize would affect them or how they would be protected. She simply took the ring and began making notes. Then came the sizing. I know approximately what size I wear, but the "6.5" sizer I was given was so tight that I actually started questioning whether I had been wrong about my own ring size( she did not give me the correct 6.5 sizer) . She also measured my existing engagement ring and confidently told us it was a 7.25. We knew that was not correct and have the original GIA/documentation for the ring. At that point, we became extremely uncomfortable leaving such an important piece of jewelry there. We were also eventually told that the jeweler who would actually perform the work would not even be in until Tuesday. Yet we were discussing leaving my engagement ring there and being given a Saturday completion date without having spoken to the person doing the work, without a clear explanation of how the custom diamonds would be handled, and with both my finger and existing ring apparently being sized incorrectly. My fiancé asked, can she try on a ring to see, she simply mumbled we don't CARRY RINGS OF HER SIZE. A fine jeweler doesn't carry any 6.5? Even an estate ring? Once we asked? So are we just leaving it here she said, yes? I immediately took my ring back. We were also asked outright how much my engagement ring was worth, which felt surprisingly inappropriate and uncomfortable. especially standing there with my fiancé. If there was a legitimate insurance or liability reason for asking, none was explained. The jeweler we ultimately trusted with the ring never needed to ask us that question; they evaluated the ring itself, reviewed the relevant documentation, discussed the custom work with us, and focused on the actual resize. When we left and went elsewhere. The difference was immediate. An actual jeweler correctly measured my ring ( very different size than at mark Schneider) helped me determine the best finished size and fit, discussed the two interior diamonds and confirmed how their placement would be preserved, reviewed the ring documentation with us, and gave us a clear completion date. That is the level of care and confidence we expected when handing over an engagement ring. Resizing a custom engagement ring requires PRECISION and TRUST. When an establishment presents itself as fine jewelry, I expect the person accepting a client's jewelry to either have the knowledge to properly assess it or simply say, "Our jeweler isn't here today; please come back when they can personally evaluate your ring." We came in wanting to give a local business our business. Instead, we left feeling relieved that we trusted our instincts and did not leave my ring behind. Based on our experience, I would not entrust an important or custom piece of jewelry here for repair or resizing or at all. What makes the experience even more disappointing is that the resize wasn't necessarily going to be our only business with Mark Schneider. We were also interested in discussing a custom men's wedding band. We specifically sought out a fine jeweler with custom experience because we wanted a relationship with someone we could trust with important pieces. After this interaction, there was simply no chance we felt comfortable moving forward with either.

A beautiful and very well run jewelry business. Each time I…read morevisit, it is as professional, kind, and leaving me feel like I made the right decision about purchasing from them. 5 stars in a row!

THANK you McCarty's Jewelry. I was in horrible pain and had a ring stuck on my finger. Sasha…read moreremoved it in seconds!!! I will be forever grateful for her service.

I decided to have a silver LV bracelet repaired here because of solid Yelp reviews about both…read morequality and service. Was really hoping to add to the great reviews, especially since it's a local business, but I didn't love my experience. I stopped by on a slow day to have my bracelet assessed and the woman in the store was a little rude. I was the only customer in the store but wasn't greeted, had to initiate the conversation about what I needed, and didn't receive a smile. The reviews had mentioned friendliness and warmth from store employees, so I was a little taken aback. I was then quoted $30 to fix my bracelet, which was then bumped up to $60 because the chain was broken in two spots instead of one. I'm not very familiar with jewelry repair prices, but the price bump did seem a little steep. I still decided to move forward with the repair and was told I'd be contacted for pick-up in two weeks. Two weeks went by and I didn't receive a single text or call about progress or pick-up. I finally called myself and my bracelet was ready, I just hadn't been contacted. Quality of the repair seems fine, but given the experience, I probably will support another local jewelry business instead.

No games. Easy, fast and fair. Was in and out , super convenient. Will be returning. $$$!!read more

I was really pleased with service and I was thankful for the amount I received for my silver…read morejewelry. More then I expected. I will be returning.

Some time ago, after being a regular customer at the Watch and Clock Center, I brought in my…read morewife´s 18K gold bracelet there to have a link soldered -- BUT THE BRACELET CAME OUT AN INCH SHORTER THAN IT WAS WHEN I TOOK IT IN. When I tried to explain the problem, offering to pay for a couple of extra links to restore the bracelet, their Lisa -- who wasted the money her parents must have spent for charm school -- first refused any assistance, then said she could not find any links that would work -- and finally I WAS BANNED FROM THE STORE FOR EVEN ASSERTING THAT THE BRACELET WAS SHORTER COMING OUT THAN GOING IN TO THE STORE! NOTE: there was never any accusation on my part, just a mystery to be resolved. AVOID THE WATCH AND CLOCK CENTER: THEY FIRST BLAME VICTIMS -- AND THEN BAN THEM! SHAME!

Tending to your timepieces can take you on a tightrope between tinkering and tossing out. This…read moretidy establishment toes the line, assisting you between what's should be trashed and invested in. Watches tend to be a integral part of our lifetimes... get yourself over to Nicole and her family at the Watch and Clock Center and let the female Chipetto help you figure out your timepieces! Thanks Lisa, Nicole, and Frank!

Had one of my watches repaired here Fast -Fix. great job…read moregood price as always. Ive been coming here for years. Tom , the owner expert knows his work. Answers any questions. I would give more than five stars if could.!

This was my second--and last--visit to Fast-Fix in Lakewood…read more My first experience was only "okay." While they were working on my diamond ring, one of the diamonds came out and had to be replaced. Although that experience left me uneasy, I decided to give the business another chance. Today, I brought in a pair of very special earrings that I purchased from The Metropolitan Museum of Art in New York for approximately $400. The silver post had separated from the base of one earring, and I wanted to find out whether it could be repaired. After waiting my turn, I spoke with a woman who appeared to be in charge. Once she determined that the shop could not perform the repair, her entire manner became rushed and dismissive. I was still trying to understand what she was telling me and ask about my options, but she repeatedly cut me off with, "Is there anything else I can do for you?" When I explained that I still had questions, she responded, "We have other customers. You're not the only customer." That response was completely unnecessary. I had waited patiently for my turn, I was not demanding that they perform an impossible repair, and I was not taking an unreasonable amount of time. I simply wanted a clear explanation concerning a valuable and personally meaningful piece of jewelry. A business being unable to perform a particular repair is understandable. Treating a customer as though she is an inconvenience for asking basic questions is not. I then walked to another jewelry shop nearby. They patiently explained that the earrings could not be repaired through conventional soldering and would require a laser repair. They accepted the earrings and agreed to attempt the work. That brief, professional explanation was all I had been asking for. Fast-Fix did not lose a returning customer because they lacked the equipment for this particular job. They lost a customer because of the unnecessarily rude, dismissive, and unprofessional way I was treated. Based on both of my experiences--especially today's interaction--I will not return, and I cannot recommend this location.

I paid 2980 for a so called diamond necklace and earrings. Worth nothing outside of kay jewelers. I…read moretook it to the pawnshop and it back not even a diamond. The man said, he doesn't know what came stone it was, but it was NOT a diamond. It came up on the test red, blue would have meant diamond , red is fake, mine was red.

My fiance and I came in to this Kay Jewelers (at the Pike Outlets) to resize my engagement ring…read more(14-day turnaround). I was worried that the integrity of the the ring would be compromised from resizing all the way down to a size 5 but Akmal, the manager, assured me that I will leave satisfied after he explained 3 other downsizing options and the ring insurance coverage details. We were so impressed by Akmal's knowledge that we decided that there was no better time than now to shop for my fiance's engagement ring while we waited for my jewelry to be cleaned by an associate. Few try-ons later, my fiance decided on a beautiful black diamond band that Akmal gave a fantastic deal on! But Akmal's customer service went above and beyond when he sat both of us down to give us the most heartfelt marital advice that we will cherish and share forever. We would absolutely recommend visiting this Kay Jewelers location for any and all of your jewelry needs!