very bad customer service, i repair my phone and they removed my original parts from phone and…read moreinstalled aftermarket parts. when i call them they didnt answer,

From the owner: All repairs started at $19.99…read more Repair time is the quickest in time 15 minutes maximum All phones on sale 50% off on all accessories Installment program is available With $0 down payment

I wanted to hit an OfficeMax and realized that it's all Office Depot in Nashville. I ended up going…read moreto this one in Franklin. It was a clean store. Aisles were wide. Staff were around, but I never interacted with any of them. It's crazy to me that back-to-school promotions have already started. Maybe there are year-round semesters here? My grad school started in mid-August for the fall semester, so maybe it's not wacky. The clearance section is small. It's in the left back corner of the store. There were some nice tumblers, but I have enough of them! The washrooms are at the back of the store. The women's was clean and nicely stocked. I like looking at rolling computer bags. There were a couple that were on sale, but they are all black and boring. I enjoyed looking at the brush and calligraphy pens, too. It was nice to browse around. I didn't find anything that I had wanted, which my credit card was thankful for. (236)

This Office Depot is located on Cool Springs Boulevard and sits in the large shopping plaza…read morealongside Bed, Bath & Beyond, TJ Maxx, Gamestop and several other eateries and retail shops. I stopped by in search of a drafting chair due to a higher than average desk I have at home. There were not many employees on the floor, so I was not able to get assistance in my search until I went to the register and spoke to the cashier. The cashier was super friendly and helpful. He offered to look up locations that may have them around the area, as drafting chairs were only carried at specialty locations or online. I wasn't that pressed, so I just asked for the location details. In addition to that information, he also offered other solutions for taller desks such as mountable keyboard drawers and trays. Sadly they did not carry those either, but it did give me good idea for a cheaper alternative. Overall, the location is dated and in need of an update, but the shelves are stocked and the service was top notch!

Doug is amazing! He diagnosed the problem, replaced some defective capacitors, and had the…read moretelevision hooked up and working in 45 minutes! Thank you!! Great work and beats recycling the television. Good guy! Knowledgeable and friendly!! Thank you - and reasonably priced!

TV was repaired a week earlier than expected and took under an hour. The tv works just as perfectly…read moreas it did when I got it. This guy rocks!

My experience was very frustrating. I went in to buy the iPhone. The guy behind the counter was so…read moreunresponsive to me. He avoided talking to me. He was on the phone the whole time I was there with earbuds in. He was the only guy in the store. He did not have the phone that I wanted. He did everything in his power to ignore me and to act like I wasn't even there. It was the weirdest store experience I've ever had. He was a tall, black young man. I'll never go to that store again.

My husband and I have been ATT customers for over 20 years and never have I had an employee Who was…read moreso incredibly rude & lazy. His name was Eli ( he refused to give us his last name ). My husband went in the store about 2 months ago wanting to buy an Apple Watch but because the account was under the name Bill and his license said William he would not do a thing. There is a many ways he could have called down and verified the account but he was too lazy and unmotivated to lift a finger to help us out. Coincidentally, we went in to get a new phone a few days ago. So thankful that we had a different employee, Julian Reed. He was able to take care of all our needs and get us set up with the new phone. Flash forward to today. My husband went to return a case that he has purchased and once again Lazy Eli was there and refused to return it. Told us that Julian would have to take care of the return and we would have to come back when he was back from lunch. Came back a hour later and he still was not there. He was so rude that when my husband questioned him on this policy he said," Even when he's back I am going to tell him not to process your return." Talk about unprofessional. So just a heads up if anybody decides to visit the ATT store on Murfreesboro Rd and Eli is there I would highly recommend leaving and coming back when Devon or Julian are available to help.

Friendly service, replaced the battery on an iPhone 5 that was no longer serviceable by Apple. Not…read moreoriginal part of course, but everything went great and I got a working device in the end. Service took a couple of days due to having to order the part.

I was sent here by asurion to fix the back glass on my phone. Within a week, Apple confirmed that…read morethe motherboard was completely fried and the mag safe charging option was never even hooked back up.

My experience here was absolutely wonderful. Mallory helped my husband and I both upgrade our…read morephones. She was patient, understanding, efficient and honestly a delight to chat with. The process was seamless because of her and I couldn't ask for better service and company. Desi is also great as well! This store and staff need more credit.

Oh my goodness. The reviews are all consistent with our experience of being scammed! I thought our…read moresituation was an isolated incident. It's not. Clearly this franchise is doing some VERY shady business. We came in for the promotional deal, which would give us credit to pay off our previous phone balance. They never gave us the credit AND our monthly bill is significantly more than what we were quoted so now we are locked in for three years and have no way of paying off our old phones. We have gone into the store multiple times to talk to the manager who is passing blame and giving us the runaround. We tried calling corporate and they cannot help because this place is independent. The corporate store in Cool Springs also confirmed that this store scams customers. We are in a very unfortunate financial situation now. We are strongly considering taking legal action. Please beware everyone!!! This place is literally getting away with illegal activity!

My friend had a broken charging port on her iPhone 12 and came here to fix it, on the second visit…read morewhen the worker had the part, he charged her 140$ and claimed it would be fixed. When she got her phone back, it charged (very slowly though), but now didn't function at all; it turns on and off again at random, and restarts every two minutes after a frozen screen and turns black to shut off. We came back together to speak with the worker, and he argued with her for 15-20 minutes saying he warned her (he did not) that it had a bigger problem, and that he wasn't the one who damaged it (he was the only one to see and open the phone when she brought it in), and refused to give a refund.

STAY AWAY!! DON'T DO IT!! I would give zero stars if possible. I was quoted $250 to replace the…read morescreen in my s24 ultra. I thought it was low, but after the guy assured me he was putting the same screen in my phone I figured it was just a less expensive aftermarket screen. I go to pick it up and immediately I notice THE SCREEN HE PUT IN MY PHONE WAS THE CHEAPEST LCD SCREEN PROBABLY AVAILABLE, not an AMOLED screen which is what I had. The whites have a pink hue, the refresh rate was about 30 and now I have giant bezels on my phone. I point it out to the guy and he immediately says he is going to order the correct screen and I can come back in a few days. So I go back and before I give him the phone I ask again, last time you told me you were putting the same screen in and that was not true, is this the correct screen. He tried BSing for a minute, but come to find out HE WAS APPARENTLY GOING TO PUT ANOTHER CHEAP LCD SCREEN IN MY PHONE in my phone. I told him my phone had an AMOLED display, you told me you were putting the same screen in and that was not the case, I would have not let you do the work if you were truthful. The screen is one of the main components you are paying for with a higher end phone. He then tells me AMOLED is going to be expensive. I ask how expensive and he says $100 more, which would bring me to $395 total with tax. I say ok that's reasonable. He orders it and I go back. It's a USED SCREEN, and at this point I just want a screen in my phone and it was in ok condition. He put the screen in, I pick it up. THE E6000 glue he used to put it together is A MESS OOZING OUT EVERYWHERE and THE BACK OF MY PHONE IS COMING OFF. I'm sure if I went back he would agree to "Fix" it, but no thanks. It's without a doubt no longer waterproof. Now I am going to have to pay to go somewhere else and hope and pray can remove all this excess glue and probably reseal the back glass.