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14 years ago

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Electronic Express - Kitchen lifestyle demo 2

Electronic Express

(29 reviews)

$$

After my parents had a good outcome with their experience with EE at Cool Springs, we decided to…read moregive them a shot with a washer and dryer at our brand new home. Day one after receiving them, wash one, water was everywhere. All over the floors, lower part of the walls in the Landry room and hallway. We called, they said they would call by EOD to schedule a service appointment because there was water damage and no one called. So we followed up the next day. They said they would call to set a service appointment... no call. My wife called again. She spoke with Jim the service manager. He assured her that he would have someone come out at a certain date and time. She subsequently got a confirmation text with completely different info than what was discussed. We were then sitting at one week without a washer. Made one last call to speak to the store manager. He didn't seem the least bit concerned about our issue. Seemed like I was bothering him by calling. I told him to just come and get them and issue a FULL refund. Guess what... got a refund. Not a full one. They refused to refund the delivery fee for delivering damaged equipment. And, they didn't even hook up the dryer correctly either. We paid extra for a steam kit and such, never even installed it. EE is a joke! Heck - we were even told by one of their employees, there was a manufacturer defect in some of these models but that they would rectify it. And still got nowhere with them. What a waste of time and money (the delivery fee). We will never do business with them again. Truly, terrible customer service experience.

What went well? In one word Esric Da Silva! He was knowledgeable, approachable, and helpful in our…read moredecision making for new kitchen appliances. We did our due diligence in asking questions and he did not disappoint! The promotion EE had was spot on. Thank you Esric. We will be back because of you.

GameStop

GameStop

(10 reviews)

$

With all of the download possibilities around these days, I (old ColecoVision player that I was) I…read morewas completely unfamiliar with GameStop. Nevertheless, my tech-saavy 6-year-old grandson (G2) fixed that in the figurative click of a controller. Apparently G2 had sold several of his other "games" so he could buy a "Mario Party" for his system.. (I hope I have these details right.) Mommie & Daddy said it was ok....so off we went. Into the store we go, and shy G2 timidly tells the clerk ("DJ") that he wants a "Mario Party". (For all I know that could have been paper plates, balloons, and streamers.) DJ leans down and asks what kind of system he has, naming something or other, to which G2 says, "No....I have a PS 4." G2, then goes on to tell DJ all about his system, controllers, etc...as I stand there dumbfounded. DJ is very, very solicitous and that is the gist of this review. His courtesy and professionalism in dealing with a very, very young customer (and this clueless old geezer) was absolutely 5 star. The store is relatively small (kinda looks like someone threw water on an old Blockbuster and it shrank.) But there are quite a few games and other assorted gizmos and gadgets and such. Only thing I didn't see was a preview station where you might be able to try out a game or two. But, then again...I doubt if anyone has any old Pong or Frogger cartridges I could try out.

Me and my friend went to trade in a PS4 at 11:30am, the first employee we saw was helpful and nice…read morebut he said we needed a charger for a controller, a controller, and an HDMI chord, we asked if we needed a charger for the console he said they had one he could take off with the credit. So we got everything and came back at 8:40pm, another employee who was much worse and lazier. Already looked like he wasn't going to help us when I said we were trading in. And then he said we needed a power cable for the ps4, and that he couldn't help us. And then I said, 'no actually someone already said they could", and my friend described him. Dylan *sighed, oh Joji. Then I said, 'yeah he actually scanned a power cable earlier, so you just ran out?!?' And he said, 'yeah I just sold the last one 20mins ago.

Franklin - electronics - Updated May 2026

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