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    Wesco

    5.0 (1 review)

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    1 year ago

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    Best Buy - Sky was crazy this day.

    Best Buy

    2.6(108 reviews)
    12.3 mi
    $$$

    Do not waste your money on the extended warranty for the Roomba j5+. My husband bought it and was…read morenot told the warranty only covers a single repair -- a major red flag. When I tried to use the warranty, Best Buy denied the claim because the Roomba's camera malfunctioned and it ran over dog feces. Their policy excludes coverage for malfunctions caused by contact with human or animal urine or feces. The vacuum returned to its dock but then displayed a right-wheel error and would not operate. I cleaned it as thoroughly as possible without submerging it and brought it in for service, but they still refused coverage. After being told it wasn't covered, I replaced the wheel module myself and it didn't fix the problem, so the contamination likely damaged internal electronics. I was embarrassed to admit what happened but I was honest because I feared more damage. My $700 Roomba is now unusable -- the worst value I've experienced. We will not be buying from Best Buy again.

    Three months. Four delivery dates. Three days off work. Zero accountability…read more I ordered Café appliances from Best Buy on November 29, 2025. After repeated confirmations, unexplained cancellations, and a complete no-show delivery on February 9, 2026 (with no call, text, or email), Best Buy still could not tell me where my paid-for microwave was--or when it would arrive. Supervisors provided conflicting information, refused escalation, and continued to promise inventory that clearly did not exist. I canceled the order on February 9, purchased the same appliance from Home Depot the same day, and had it delivered on February 11--without issue. I didn't want apologies or gift cards. I wanted honesty, respect for my time, and delivery of what I paid for. Do better, Best Buy.

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    Best Buy
    Best Buy
    Best Buy

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    Music City Audio Video

    Music City Audio Video

    4.6(34 reviews)
    7.4 miDemonbreun Hill, Music Row, Midtown

    We were blessed to have Found Kris on Yelp. We invested in a rental property in East Nashville and…read morewanted the living room have a home theatre sound experience (5.1) all in-wall ceiling speakers with Martin Logan's throughout the house including the master bathroom, patio, bonus room and two other bedrooms hooked up OMG!!! Love it!!!!!!!! Don't look anywhere else this master of A/V-Kris knows everything about A/V. I live in Silicon Valley in California and I never had to make a phone call to make sure he was doing his job. He kept me posted on each step of his installation. Our general contractor and Realtor raved about him and his top-tier work-I'd like to call it his gift. Honestly-I only trusted Kris and our Realtor with our new construction build. That says a lot!!!!! Thank u Kris!! You never gave me a headache:)) Don't look anywhere else-Kris is the best and as an investor and small business owner -you never want anything less. In fact, I told my Property Manager to only contact Kris if the tenants ever need anything to do with A/V at the property. Kris is super talented and product knowledgeable-but most importantly trustworthy, professional, and I only hope to meet him one day in Nashville!!!!!! Kris thank you so much!!!!!!!!!

    Chris was AMAZING! He came and hung 4 tvs for us in our new house. He's so precise and super…read morefriendly. He did an excellent job! Highly recommend!

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    Music City Audio Video - Master bedroom with two Martin Logan speakers in Wall

    Master bedroom with two Martin Logan speakers in Wall

    Music City Audio Video
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    Electronic Express - Kitchen lifestyle demo 2

    Electronic Express

    3.1(29 reviews)
    11.9 mi
    $$

    After my parents had a good outcome with their experience with EE at Cool Springs, we decided to…read moregive them a shot with a washer and dryer at our brand new home. Day one after receiving them, wash one, water was everywhere. All over the floors, lower part of the walls in the Landry room and hallway. We called, they said they would call by EOD to schedule a service appointment because there was water damage and no one called. So we followed up the next day. They said they would call to set a service appointment... no call. My wife called again. She spoke with Jim the service manager. He assured her that he would have someone come out at a certain date and time. She subsequently got a confirmation text with completely different info than what was discussed. We were then sitting at one week without a washer. Made one last call to speak to the store manager. He didn't seem the least bit concerned about our issue. Seemed like I was bothering him by calling. I told him to just come and get them and issue a FULL refund. Guess what... got a refund. Not a full one. They refused to refund the delivery fee for delivering damaged equipment. And, they didn't even hook up the dryer correctly either. We paid extra for a steam kit and such, never even installed it. EE is a joke! Heck - we were even told by one of their employees, there was a manufacturer defect in some of these models but that they would rectify it. And still got nowhere with them. What a waste of time and money (the delivery fee). We will never do business with them again. Truly, terrible customer service experience.

    What went well? In one word Esric Da Silva! He was knowledgeable, approachable, and helpful in our…read moredecision making for new kitchen appliances. We did our due diligence in asking questions and he did not disappoint! The promotion EE had was spot on. Thank you Esric. We will be back because of you.

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    Electronic Express - Kitchen appliance demos and lifestyle examples

    Kitchen appliance demos and lifestyle examples

    Electronic Express - Lifestyle kitchen appliance demo 3

    Lifestyle kitchen appliance demo 3

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    Appliance section view 2

    Wesco - electronics - Updated May 2026

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