Looking for new cleaners. On several occasions I have received garments that still have stains…read more Items are pressed but not necessarily cleaned.

I was so pleased with the services by Royal Cleaners and the alterations by the owner, Moon Nim. I…read moreneeded a dress hemmed for a wedding and she did an incredible job. They are very reasonable with their prices, and you can tell they honestly care about their work and customer service. I will continue to use them in the future. (Thank you)!

Very good at cleaning and pressing! Do the work quickly at reasonable prices!…read moreThey also do alterations very well and a reasonable price! We've tried others and we always come back to Franklin Cleaners! Donna M

Horrible. Been using for years and they just ripped me off…read more Messed up 2 pairs of pants in a hemming job (charged me anyway) and I brought them back to fix and they charged me again and more. I have on several occasions paid these people in advance. Stay away.

The service here is average. Location is good. Prices are a little high…read more Not much else to add.

Great tailoring service and great cleaning. Ive used them for years and always happy!!read more

Ruined 3 men's dress shirts. Came to me with strange dark stains all along the edges of the front…read morepockets and down the length of the edge in the buttons crease. They sent back twice to try to fix (took forever) and weren't able to get the stains out that they created. They offered no solution, and I discovered they have no damaged items policy. Told me nothing they would do. Very disappointed and won't be back.

This is absolutely our favorite dry cleaners... The owner Jimmy is always so helpful and they also…read morehave pick up and delivery which we use most of the time. Everything is ready super fast and convenient hours! The location we use the most is located in Westhaven close to Kroger's but they have several other locations.

My first time visiting Ace Cleaners since they changed ownership. I was really in need of getting…read moremy comforter cleaned and they were having a good special I saw advertised. Can't pass up a good price! I love that I was able to drive up and the guy working was helpful and provided good customer service. I was quoted 5 days which was a good turn around time. Upon picking up my items the same guy was there; I paid and he placed my items in my back seat. I love that the comforter was cleaned and packaged neatly. I was impressed but I will update my review once I have my clothes actually dry cleaned. I only wished they had pricing listed or a website that provided services. But overall, after my visit I was impressed and can definitely recommend you giving them a try.

Took my nice King comforter in for dry cleaning and it was washed instead of being dry cleaned…read more It's ruined and they didn't say anything. When we opened it to put it on the bed for our guests, it was so wrinkled and the down inside so messed up we are going to have to toss it. I was not planning on buying a new one as this one wasn't but a few years old. There is no way they couldn't tell it was messed up when they put it in the bag. Expected more from a dry cleaners.

Brought in three new shirts still in packages. Just said they need to be pressed, not washed since…read morethey are brand new. Shocked to find out it was $21!! I asked why and they said pressing only was double, but washing and pressing was half. Why was I not told this? Terrible service.

From the owner: At Lapels®, The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding…read moreservice, and environmental responsibility.

My daughter's wedding dress was designed by Jean Dudley Smith and hand sewn--an heirloom…read moremasterpiece, and she had a rip roaring blast at her wedding while wearing it! Oakwood cleaners restored it to pristine condition! It takes a long time, but I trust them, and it's worth the wait!

I had a sweater dress that I believe was shrunk and when I asked them about it they said they…read morecarefully measure everything in advance. However, when I asked for the measurements they refused to provide me with them unless I bring the item back in, which makes it clear they will ensure the measurements of the garment currently match what they are going to say is on file. They were not understanding of the fact that I do not want to take a trip out to them unless I can measure the item in advance and see if it did indeed shrink from what I have on file. When I tried to explain this they were very rude to me.

If I could give a No Star rating, I would…read more I have been using this "Best" Cleaners for over three years now for both dry cleaning and laundering my work dress shirts. A month ago, I took a near new Canali sport coat in for dry cleaning. When I unwrapped it from the plastic wrap to wear it for the first time since cleaning, I discovered that they had torn the lining 360 degrees around the cuff in the right sleeve. So, I went to the location, showed it to the counter attendant and asked that I be reimbursed for the dry cleaning. She found my record in their system and then called her manager. The manager told me she had to see it. So, I offered to take a photo and text it to her or show her using FaceTime. She then said she needed to see it in person and asked that I give it to the attendant. I asked if the attendant's word wasn't good enough. She reiterated that she needed to see it in person. I told her that she had already taken my money and in return damaged my coat, and that now she was wasting my time. She said they had alterations staff. I told her I was going to use a professional tailor. I grabbed my coat, thanked the counter attendant (who was still on the phone with the manager) for trying and said as I left, "You just lost a customer."

This was my first time to use this cleaner. When I dropped off a suit jacket the lady who took my…read morejacket and info was very nice and seemed very professional. Great experience. However, when picking up the suit jacket the experience was completely different with a different person. The minor dirt stain on the jacket was still visible. The employee didn't care to mention they weren't able to get the stain out or even seem to care. I asked if it was common for simple stains to not be removed (since their sole business model is to clean stains) and she replied with "I don't know anything about that. All I do is collect garments and payment" and then sat that like I was the dumb one. She didn't offer any solutions to the issue her employer created and STILL charged me. I understand being charged for a service provided but if you do not live up to what your claim to represent, you should offer solutions. Needless to say I will not be returning and will do my best to get the word out about this horrible experience. Lucky for me there are several Dry Cleaners in the area.