Chose this dry cleaners because of good reviews and it's in the center where I do my grocery…read moreshopping. I'm all about a one stop shop! I dropped off 2 dresses, 1 sweater, and 3 blouses and my total came out to $53.45. I consider that to be a little on the high side but from doing my research this is the "Franklin upcharge" norm. Not so sure I can find anything more affordable without compromising quality or convenience. The older Asian lady who greeted me was really sweet and was in the middle of sewing when she came to help me. I asked her for a quote before knowing how many items to drop off, and due to the price I was selective about which items to dry clean so I did the bare necessities. She was understanding. I did have a wool hat that I wanted dry cleaned but that's not something they do there. I will most likely come back here out of convenience and because they got the job done quickly (my items were ready the next day), but if I find the time I may also search for someplace more within my budget-if I can find that around these parts, we'll see!

Great prices. Good service. Very Kind owners. They do a…read morenice job and clothes come back well pressed/folded. I recently moved to TN and Grace came recommended from a friend. They dry cleaned about 40 pieces for me so far. We did have an issue. 2 pieces were severely shrunken. (Women's sweaters) I was pretty upset as the one sweater was pricey and worn once/new. It took 2 weeks, after he saw the size he wanted time to see if he could wet and stretch them. When I returned after the holidays they were still child size, but the owner resolved the issue by cutting me a check for the 2 damaged pieces after I provided them with the receipts for the items. I will continue to use them as they handled it the right way and apologized and did the right thing paying for the items they damaged.

Very good at cleaning and pressing! Do the work quickly at reasonable prices!…read moreThey also do alterations very well and a reasonable price! We've tried others and we always come back to Franklin Cleaners! Donna M

Horrible. Been using for years and they just ripped me off…read more Messed up 2 pairs of pants in a hemming job (charged me anyway) and I brought them back to fix and they charged me again and more. I have on several occasions paid these people in advance. Stay away.

Excellent service at a reasonable price. They did a great job cleaning a stain from linen pants…read moreand did so quickly and at a surprisingly low price. Highly recommend.

I think it's the best dry cleaners I've ever used. Great service! And very friendly. Wish they had…read morepick up and delivery service though.

Was reluctant to use them based on some prior reviews, but I must say that they did a terrific job…read moreat a reasonable price and it was very next day Service.. glad I usedthem to alter my suit. I would highly recommend.

We use Sunset cleaners for drying cleaning and alterations for pant length. The turn around is…read morequick and their work is fantastic. I feel the prices are lower than at some other providers and the people are sweet and helpful.

Very friendly; great service. Good prices! They don't speak English very well, but the owner is…read morevery accommodating.

Very unorganized, clothes weren't on time, and details of order were not communicatedread more

Absolutely dreadful dry cleaning services. The prices are high and the finished product is…read moreliterally the worst I have ever seen in my entire life. Either the proprietors are not proficient in the skills required to clean and press a pair of pants or they do not care enough to ensure that it is done correctly. To add insult to injury, it takes an inordinate amount of time to actually get your clothes back after being dropped off. So, in summary, high prices, poor performance, and slow as molasses. Bottom line: go somewhere else.

Great quality. Great service…read more I am in town for a few weeks on business. I dropped my clothes off on Saturday. The owner was very friendly. I had both dry cleaning and laundry. Some of my laundry was air dry. The owner assured me that my clothes would done as directed. I picked up my items on Monday afternoon (she offered for an earlier time, but this is what was convenient for me). All my items came out great! There was an ink stain on my khaki pants that I forgot to mention when I dropped the clothes off; the stain is now GONE. All of the items I requested to be pressed look great. My regularly laundered items look and smell good too. I am very pleased with the service and quality. The owners' son is in the military. I feel great about supporting both a local business and one that supports our military. Thank you for your wonderful service, I will be back!

Expensive, but excellent quality. Super great communication and transparency - multiple times they…read morehave found problems with garments and they've called to tell me before they do anything and then always try to remedy it. I've had a hard time finding dry cleaners in the last three states I've lived in. They just kept ruining our clothes. We lived in a hotel for a few months by chance while we unexpectedly moved to Tennessee for work. We went hear because we really had few options for laundry and they did EVERYTHING and it was so high quality. We ended up buying property in the country on the west side and I drove in 2-3 times a month just for them. Absolutely worth it. They're also such kind people. The main woman loves talking to my son and asks to see him when he's in the car to say hello.

Shocked! I just picked up my dry cleaning and was surprised at how much the bill was. When I…read moreinquired what the price was for each item I was floored! $18.50 for a dress and we're talking sun dress, nothing fancy, dress shirt was $8.50! I hate to leave as the service has been good, but this is insane. Looking for another cleaner.

I went here to get my wedding dress preserved! They did a great job cleaning it and preserving it,…read moreit looked beautiful when I got back it! They did it for a much more reasonable price than I expected!

The best dry cleaners in town! My husbands pants get a good starch and press! Truly so grateful for…read morethis place. They always get it done in a timely matter. And have the best customer service. I will ALWAYS recommend taking your clothes here.