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    Franklin Cleaners

    4.1 (11 reviews)

    Services - Franklin Cleaners

    Dry cleaning

    Stain treatment

    Clothing alterations

    Clothing mending and repair

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    8 years ago

    They do a great job and they are so nice. Clothes are done in a timely manner. They can get spots out.

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    Review Highlights - Franklin Cleaners

    During the holidays I was in a panic after ordering a custom wedding dress and the delivery to me being delayed.

    Mentioned in 2 reviews

    Read more highlights

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    Lapels Dry Cleaning - Located right next to Sprouts Grocery

    Lapels Dry Cleaning

    (6 reviews)

    Bellevue

    Pretty disappointed with this experience…read more I dropped several items off to be cleaned on 1/3. During drop off, I went through any defects of my items with the employee at the counter. There was only item I dropped off that was damaged and it was a cashmere sweater with a snagged hem that I've been meaning to get repaired. The employee said she made a note of this in their system. Upon pick up on 1/6, the employee at the counter informed me that there was a stain on an expensive Burberry dress that I dropped off that they could not get out. I explained to the employee that this stain was not there when I dropped my items off and I was upset about this damage. She told me that she could would have the owners reach out to me, but I still have not heard anything from anyone regarding this issue. The stain on the dress is on the front breast pocket. It appears as if the garment was caught in something and then tugged out which left black scrapes/streaks. This dress was a milestone gift from my husband and retails for more than my rent which makes the damage done to it that much worse. I'm really saddened by this experience and hope the owners eventually reach back out to me for a resolution. I was excited to switch to Lapel's because of their eco-friendly dry cleaning method, but now I'm feeling like it is not worth the extra hassle if my garments will not be treated with care. There may be other locations to this business that are good, but I'm unsure if I would return to this one. Update; I was contacted by the owner and they were successfully able to remove the stain from my dress. When coordinating how to handle the situation, I got the impression that it was being implied that *I* was actually responsible for the stain which was very far from the truth. I received a text message from the owner later on saying they found the source of the stain within their business and that was why they were able to treat it appropriately. I love that my dress is in good condition again, but I dislike a little of the attitude that came with getting the situation resolved. I read through the reviews on Google and here and it seems like this business has a track record of providing subpar service but quickly being able to adjust and fix their errors. This would be a boon if it didn't come with a side of slight finger pointing at the customer first. Meh.

    I had my wedding dress cleaned and preserved. This place was recommended to me by the designer who…read moremade my wedding dress. Fantastic quality!

    Franklin Cleaners - dryclean - Updated May 2026

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