Dry cleaning isn't in my repertoire but I wanted to help a friend clean some important items that…read morehad gotten ruined in the rain. So I looked on Yelp and found Royal Cleaners. I dropped the items which included a couple blankets, a leather jacket, some fancy men's clothing and a vintage hat. It was a LOT! But the service was five star.....everything looked perfect and since it was so heavy the gentleman walked it all out to my car for me. So thank you Royal people who serve with excellence and kindness! Blessings!

Horribly overpriced alterations , without any upfront cost disclosure. They charged me $48 and $45…read morefor hemming two pair of cotton pants... just a ham, nothing more elaborate , or complicated . When I reached out to the owner Jeremy asking as to why , crickets ...

Dependable service with consistently great results. Their mobile delivery service has been a…read morelifesaver.

Very good service. The attendant was clear and upfront about the cost of my jacket. I'm very happy…read moreand will be back.

This place was amazing! Tina was fantastic and did a quick turnaround for us! 100% recommend to…read moreeveryone in the local area! Truly a great spot!

Pretty disappointed with this experience…read more I dropped several items off to be cleaned on 1/3. During drop off, I went through any defects of my items with the employee at the counter. There was only item I dropped off that was damaged and it was a cashmere sweater with a snagged hem that I've been meaning to get repaired. The employee said she made a note of this in their system. Upon pick up on 1/6, the employee at the counter informed me that there was a stain on an expensive Burberry dress that I dropped off that they could not get out. I explained to the employee that this stain was not there when I dropped my items off and I was upset about this damage. She told me that she could would have the owners reach out to me, but I still have not heard anything from anyone regarding this issue. The stain on the dress is on the front breast pocket. It appears as if the garment was caught in something and then tugged out which left black scrapes/streaks. This dress was a milestone gift from my husband and retails for more than my rent which makes the damage done to it that much worse. I'm really saddened by this experience and hope the owners eventually reach back out to me for a resolution. I was excited to switch to Lapel's because of their eco-friendly dry cleaning method, but now I'm feeling like it is not worth the extra hassle if my garments will not be treated with care. There may be other locations to this business that are good, but I'm unsure if I would return to this one. Update; I was contacted by the owner and they were successfully able to remove the stain from my dress. When coordinating how to handle the situation, I got the impression that it was being implied that *I* was actually responsible for the stain which was very far from the truth. I received a text message from the owner later on saying they found the source of the stain within their business and that was why they were able to treat it appropriately. I love that my dress is in good condition again, but I dislike a little of the attitude that came with getting the situation resolved. I read through the reviews on Google and here and it seems like this business has a track record of providing subpar service but quickly being able to adjust and fix their errors. This would be a boon if it didn't come with a side of slight finger pointing at the customer first. Meh.

When I entered the store, the employees smiled. When I asked them to alter my jacket, one employee…read morerolled her eyes and her body language expressed irritation and discontent. I told her I could go somewhere else if they didn't want to do it, but another employee said they can do it. The employee who said they could do it, quoted me a price and she looked at the other employee. The other employee shook her head and said, "It's too late now." It took them 4 weeks to complete the job. When I got the jacket back, it still did not fit me. $130 alteration for nothing. I am so disappointed in this company.

Alterations has really become a lost art. Some of the best alterations I've ever received have been…read morehere. Awesome, Tailor, great service.

I have been seeing them for 20 years! They are amazing, great service, attention to detail, never…read morehave to touch up anything that is pressed, alterations are reasonable and quick! So glad I have found this dry cleaner!

the owner is so mean and told me i needed more "up top" to fill in my dress. completely…read moreunprofessional and rude.