Jessica is very personable and professional. I didn't end up pursuing work with her quote but…read morewanted to sing her praises about the quote process. I will keep her in mind for future projects. Clearly she's running a great business because she's booked out for several months, so my advice is to ask for your quote at least 6 months in advance of when you need the item. Jessica is very transparent about pricing and timelines. User-friendly software clearly displays the total line-by-line, and the total aligns well with other similar quotes I received. Jessica charges fitting fees to compensate for her time so that you can cross alterations asks off your list and bring down your total if you're happy with initial or minor changes. She is budget-conscious and wants to give you the best result for the lowest price. Jessica has a philosophy that she doesn't make decisions about your alterations but rather equips you with information for you to decide what aligns with your priorities. Jessica seems conscious and supportive of all body types and levels of modesty, for example when she explained options for potential bust cup alterations. Jessica helped me understand the alterations industry more broadly, including common pitfalls and bustle types. She gave business-related tips like getting quotes in writing and understanding fitting fees/guarantees for exclusive work prior to going to a business. Her personal choice is to vet clients over the phone first to ensure a good fit prior to bringing your garment to her. Others may have you in for a fitting before quoting or exchange just over email. I learned so much from her over one phone call and loved her genuine communication style. I initially got her name from a local seamstress based on the type of garment I had. I'm not surprised Jessica has a great local reputation among peers in the Nashville area!

She did a great job at a reasonable price. She explained the process well,was very transparent and…read morecommunicated well (i lost weight and needed my slacks altered, other tailors quote a price, but once i got there the price was for the waist, but did not include inseam, hem, etc...) she was very pleasant, punctual and i will be taking all my future alterations to her.

Wonderful service! Got my wedding dress altered here, fair price and got what i needed!read more

They were great! She did my daughter's prom dress with less than 24 hours notice because she knew…read morehow important that event was for her. She Even came in earlier than her business hours to ensure we could pick it up first thing the next morning. The hem and extra back/zipper let out was beautiful.

always excellent work!! so very nice and the work is done…read moreswiftly I highly recommend Grace's-quality work at reasonable prices.

Be sure to ask what the price is going to be before you drop anything off here!…read more I brought a dress in to be hemmed... A full length dress, but a very simple straight hem. The dress is lined, but I can't imagine it took her more than an hour to do, if that. Unfortunately, I assumed the price might be $40 or so, so I didn't ask before I left it there. Had she told me the price it ended up being, I would have gone elsewhere. IT WAS $76 ! At that price, I was halfway to a new dress! Needless to say, I had to hand over my credit card and just take my dress... I could barely manage a whispered "thank you" as I walked out the door. I was beyond stunned. Am I completely off-base? Should it cost over $75! to do a simple hem - no ruffles, no extra pleats - just a straight hem? I learned two valuable lessons with this: First: DON'T go to Grace's Alterations next time, and wherever I do go, ask the price before leaving the garment.

Very good at cleaning and pressing! Do the work quickly at reasonable prices!…read moreThey also do alterations very well and a reasonable price! We've tried others and we always come back to Franklin Cleaners! Donna M

Horrible. Been using for years and they just ripped me off…read more Messed up 2 pairs of pants in a hemming job (charged me anyway) and I brought them back to fix and they charged me again and more. I have on several occasions paid these people in advance. Stay away.

such an amazing experience working with Jenny!! My dress was the perfect fit on my wedding day and…read morethe bustle was secure and blended perfectly with my dress. She also created a video of how to secure the bustle so my planner could help me with it on the big day. I would trust her with my life!

She basically ruined my wedding dress. Made it too short. Had a thread pulled that was not there…read morebefore we dropped it off. Maybe it was her big dogs at home. Edit*: I'm writing my review now because you didn't have a yelp page back then. 5 years later or 15 years later, one has a right to share their experience with your services

Suki has done all of my family's alterations for about 15 years. I have tried other seamstresses…read moreover the years, but never found anyone who can match her skills. She did a fabulous job with my daughter's prom dress last year. It was a too long and a bit big in the chest, but Suki made it perfect. I also find that she has fair pricing and a fast turnaround. I recommend her to everyone!

Always top notch work here. Albeit, pants that need hemmed or my son's trousers that need taken in…read moreat the waist. Thank you, thank you.

Looking for new cleaners. On several occasions I have received garments that still have stains…read more Items are pressed but not necessarily cleaned.

I was so pleased with the services by Royal Cleaners and the alterations by the owner, Moon Nim. I…read moreneeded a dress hemmed for a wedding and she did an incredible job. They are very reasonable with their prices, and you can tell they honestly care about their work and customer service. I will continue to use them in the future. (Thank you)!

Awesome work !! - great price - on time delivery !!! Easy…read morelocation to find - very safe

recently relocated to the area and what a blessing to find heidi…read more she is as kind as she is talented worked with her to replace the zipper on sentimental sweatshirt and it's like new she us an absolute pleasure to work with and she can accommodate everything from basic tailor needs to creating your personal dream garment for any occasion