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    Computer Renaissance

    5.0 (1 review)
    Open 9:30 am - 5:00 pm

    Services - Computer Renaissance

    Data recovery

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    3 years ago

    Great place for computer repairs. Honest and timely repair. Located convenient across from Costco.

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    Apple CoolSprings Galleria - Display inside Apple store

    Apple CoolSprings Galleria

    (114 reviews)

    $$$

    The employees at the Apple Store are always helpful. Today I had a wonderful experience with Joe…read morewho was working the Genius Bar. He was patient and very knowledgeable. I have been having issues with my iPhone 15 pro max for 3 weeks.I have tried EVERYTHING that was suggested. Joe found the problem! I chose to buy a new phone rather than send it for repair. So my 5 stars are for Joe and Heather and NOT for the update that I think most likely caused the issue. Heather was the second employee to assist me. She was as awesome as Joe. She walked me through the install and factory reset on my old phone and taught me a lot about the new phone while waiting. It took me a couple hours after I left to check to see if my CarPlay would work, but it connected as soon as I plugged it in. Thank you!!! (I do have to mention that it is hard to make an in store appointment but sometimes it is necessary. I had spent a lot of time troubleshooting with Apple employees on the phone with no solution. I would prefer not to going into the store, but no phone call could have diagnosed this issue.)

    Needed new battery in laptop. Was told it was in stock. Made appt, was then told it would be two…read moredays. Asked the woman taking care of me if they could also clean the screen and computer keyboard, while it was in their care. She told me yes, no problem. I was willing to pay. Nothing else needed repairing. Took them five days for repair and one extra day to actually contact me. Computer was not cleaned at all, not even attempted, and the man who handled the transaction when I went back seemed very put out and snooty. Dang battery is more expensive than many computers, and they could not even do the job as promised in completion, AND it took almost a week??????? Not impressed.

    Computer Renaissance - datarecovery - Updated May 2026

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