After my parents had a good outcome with their experience with EE at Cool Springs, we decided to…read moregive them a shot with a washer and dryer at our brand new home. Day one after receiving them, wash one, water was everywhere. All over the floors, lower part of the walls in the Landry room and hallway. We called, they said they would call by EOD to schedule a service appointment because there was water damage and no one called. So we followed up the next day. They said they would call to set a service appointment... no call. My wife called again. She spoke with Jim the service manager. He assured her that he would have someone come out at a certain date and time. She subsequently got a confirmation text with completely different info than what was discussed. We were then sitting at one week without a washer. Made one last call to speak to the store manager. He didn't seem the least bit concerned about our issue. Seemed like I was bothering him by calling. I told him to just come and get them and issue a FULL refund. Guess what... got a refund. Not a full one. They refused to refund the delivery fee for delivering damaged equipment. And, they didn't even hook up the dryer correctly either. We paid extra for a steam kit and such, never even installed it. EE is a joke! Heck - we were even told by one of their employees, there was a manufacturer defect in some of these models but that they would rectify it. And still got nowhere with them. What a waste of time and money (the delivery fee). We will never do business with them again. Truly, terrible customer service experience.

What went well? In one word Esric Da Silva! He was knowledgeable, approachable, and helpful in our…read moredecision making for new kitchen appliances. We did our due diligence in asking questions and he did not disappoint! The promotion EE had was spot on. Thank you Esric. We will be back because of you.

In the past 4 months I've purchased a new laptop computer and a new TV from this location, and both…read moreexperiences were wonderful. Employees, helpful! Store, clean! Prices, on point and competitive! Nothing bad to say. It's not fun to drop a big chunk of change, but if you need new electronics, this is the place to go for help.

This is the worst store and worst customer service in retail. I purchased a macbook for over…read more$2000. My old computer was listed as a trade in for $35, as it is over 10 years old. I went to pick it up but was told that I must bring in my old computer for a trade in first. I explained I will once I download all my files from the external drive and make sure they are on the new computer. They would not allow me to pick up the new computer I just paid for. I asked if they could just charge me the cost of the trade in and I would be happy to pay in and then get a refund once I return it. They stated they could not do that and would not give me the new computer. They offered for me to bring in my old computer and sit in the store for the next hour and transfer all the data in front of them or have them transfer all the data for me. I explained I did not feel comfortable having someone access all my personal information. They stated there is nothing else they could do. I cancelled the order and went to Apple Store and picked up same computer that day without issues. I WILL NOT BUY ANYTHING IN THE FUTURE FROM BEST BUY AND RECOMMEND AVOIDING THIS STORE COMPLETELY!

If you want a true partner in putting together your dream HiFi sytem, look no further than Brad at…read moreNashville HiFi. Unlike most high pressure salespeople at other high end shops, Brad will thoughtfully guide you through all your options, always keeping your budget in mind. His shop is carefully curated with only the best equipment at all price points, and he is truly dedicated to customer satisfaction. In my case, he was very flexible and patient in letting me try different pieces of gear in my home space before settling on my final setup. All in all, Brad became my audio guy, and I won't be going anywhere else for any of my audio needs. Be sure to put Nashville HiFi on your list of dealers to check out, you'll be glad you did.

Nashville HiFi is definitely the best go to when it comes to high end audio equipment, if it's home…read moretheater, home studio, or you are just wanting some amazing equipment for your listening pleasure. These guys will take care of you and deliver everything when it comes to crystal clear sound. I purchased some dynaudio studio monitors from them and have been blown away by the clarity and performance of these bad boys.

I am extremely disappointed with the management at this location. Compared to the consistently…read moreexcellent service at the Cool Springs Target--which I would rate a 10/10--this store barely earns a 1. I have never had an issue at the other location, where staff are always courteous and eager to help. Unfortunately, that standard of customer care does not exist here. When I discovered a crucial piece missing from a purchased product --an essential item needed for an upcoming baby, as shown clearly on the box--the staff were neither helpful nor compassionate. Instead of resolving the issue in-store, they shifted the blame to the manufacturer and refused to take ownership. The situation escalated when a manager dismissed the employee I was speaking with, refused to hear me out, literally looked past me, and began assisting the next customer. It was a glaring example of someone inappropriately wielding their authority. I am incredibly frustrated. This experience has completely eroded my trust in this store. I plan to share this widely--not just through online reviews, but within my community. This interaction gave me the clear impression that Target does not stand behind the products they sell, regardless of how much you spend. It makes me hesitant to shop here again.

This is the Franklin target don't let your Google maps confuse you because I definitely was…read more The staff is very pleasant as a smaller store felt like home. The customer service was wonderful. Pick up was a breeze. They even have a Starbucks inside. So many cute finds and customer service is in the middle of the store, which is kind of unique

I had a great experience at my Target today! I usually do the Target Pick Up ( saves me money…read morebecause I am not tempted by impulse purchases) but I shopped in the store today & was pleasantly surprised with the outstanding Customer Service I received from Christi. She was very efficient & personable. The merchandise was plentiful & they have a Starbucks at this location so I was able to sip my favorite green tea while I shopped. What more can a girl ask for? P.S. Oops, I may have made a few impulse purchases ‍. Sorry, not sorry!

this is the messiest target i've ever been in - on every occasion. there is constantly clothes /…read moreitems all over the floor. shelves are a mess with stuff just thrown anywhere it fits, and not one employee seems phased so im confident this is the norm.

With all of the download possibilities around these days, I (old ColecoVision player that I was) I…read morewas completely unfamiliar with GameStop. Nevertheless, my tech-saavy 6-year-old grandson (G2) fixed that in the figurative click of a controller. Apparently G2 had sold several of his other "games" so he could buy a "Mario Party" for his system.. (I hope I have these details right.) Mommie & Daddy said it was ok....so off we went. Into the store we go, and shy G2 timidly tells the clerk ("DJ") that he wants a "Mario Party". (For all I know that could have been paper plates, balloons, and streamers.) DJ leans down and asks what kind of system he has, naming something or other, to which G2 says, "No....I have a PS 4." G2, then goes on to tell DJ all about his system, controllers, etc...as I stand there dumbfounded. DJ is very, very solicitous and that is the gist of this review. His courtesy and professionalism in dealing with a very, very young customer (and this clueless old geezer) was absolutely 5 star. The store is relatively small (kinda looks like someone threw water on an old Blockbuster and it shrank.) But there are quite a few games and other assorted gizmos and gadgets and such. Only thing I didn't see was a preview station where you might be able to try out a game or two. But, then again...I doubt if anyone has any old Pong or Frogger cartridges I could try out.

Me and my friend went to trade in a PS4 at 11:30am, the first employee we saw was helpful and nice…read morebut he said we needed a charger for a controller, a controller, and an HDMI chord, we asked if we needed a charger for the console he said they had one he could take off with the credit. So we got everything and came back at 8:40pm, another employee who was much worse and lazier. Already looked like he wasn't going to help us when I said we were trading in. And then he said we needed a power cable for the ps4, and that he couldn't help us. And then I said, 'no actually someone already said they could", and my friend described him. Dylan *sighed, oh Joji. Then I said, 'yeah he actually scanned a power cable earlier, so you just ran out?!?' And he said, 'yeah I just sold the last one 20mins ago.

This is a great place to come shopping and check out some civil war historic sites…read more Places to see: 1) Carnton Platnation 2) Carter House Places to shop: 1) The Factory at Franklin 2) Main street for art shops 3) French's Shoes and Boots

Two months on the phone to cancel service then they started billing me For the free Netflix I don't…read moreeven like, I like the Peace HBO Maker back on The phone again for hours and 2 more days. Poor offshore Customer support if you Get a rate increase do not talk to them! So after days of phone calls to off shore Customer Confusion they told me to go To the store close by so I asked for an address They said they can't answer that the same As everything I asked before OMG. You can't screenshot conversations or Get text or emails all is blocked. If you call ask for someone that you Can talk through text or emails, words Mean nothing! If they can not respond Don't talk run down and move your Phone number to pre pay this way You have power to open through them Or another carrier and your phone numbe Is still yours! I am now with better carrier Better price because I cut and ran after Talking to the t mobile wall!

Assured of 2-300 mb home service. If screen shots would upload it verifies less than 4mb download…read moreand .17 upload.