Terrible business make sure you read the contracts before you make payments they don't tell you the…read moretruth just want you to start payments. Wouldn't recommend to anyone

very bad customer service, i repair my phone and they removed my original parts from phone and…read moreinstalled aftermarket parts. when i call them they didnt answer,

Lindy was the best. Super fast and friendly. Fixed my problem and was very helpful. Thank youread more

It is an on-going horrific nightmare that won't end. I filed…read morea Legal Dispute of charges Claim and it took several months to be given that piece of information, After being told about the Legal Dispute Form, I filed my complaint. I had made numerous calls to the Business Division. This Company expects me to pay for service after telling them Verizon's reception the worst of all the Providers at my address. This was in terms of speed and strength of signal. On my last call, Verizon asked me for an additional 48 hours to " research my claimant with the Associate that took the Original Forms". That was five days ago. Still no call from Verizon's Service Department. But with six days they expect a payment from Me when they can see in their System that I never connected one services, and the Internet connection was horrible. I hate to call because in the past I have been on the phone with them for 4 - 5 hours going through 7 -10 transfers, in the call. It's a nightmare,

Sending all the love to this store, and Megan specifically. She is absolutely amazing and I had the…read morebest experience here. Came in after work during the week to switch from my current carrier to AT&T and get a new iPhone. She was working alone, which I think is wrong... but she handled with ease. It took while to get things shifted while waiting for past carrier to provide the info needed, but she couldn't have been more professional, kind and sweet. We chatted and got to know each other while waiting, all the while she assisted others who were wandering in and out of the store. In the end, switching here saved me quite a bit of money per month for the same coverage! Great value. Please visit Megan soon -- she's a gem!

Jeremiah has helped me a few times regarding new purchases, helping to problem solve issues on my…read morephone, and i was able to pay my bill in store to avoid disconnection! He has been the best addition to this location! Highly rate Jeremiah for his knowledge and friendliness every time!

Worst experience ever. The manager Mercedes had the biggest attitude ever and because of my…read moreexperience here I switched to TMobile.

Unfortunately I didn't have the best experience at this location. I walked in trying to return…read moreequipment, and while I ultimately got an answer from them, I was initially met with lots of attitude and them seeming like it was my fault for trying to bring back my ATT things to an ATT store (heaven forbid). After I was able to fully explain the situation he got way nicer and was more approachable. But one shouldn't need to explain themselves to make a customer service individual approachable. The location is great and parking is easy. If they could be nice upon entry, 5 star experience!

The employees at the store are ok. The T mobile plans are horrible I'm only with them because I…read moreused to be with sprint.

I have been there before and everyone professional, fast service, had some technical knowledge…read more I guess a few things have changed. Pretty simple? I had about operation of phone. Young man who waited on me was apathetic, unfriendly and just tried to brush me off to a 'phone store ' I love T- mobile, but if some people don't belong in customer service

Happen to be on that part of town and went in and finally met "Mo" the manager..He was sympathetic…read moreand sincere to my situation and aggravated at his poorly trained employee..He gave me a screen saver for my new phone and a sincere apology..If you have no choices and happen to go by holla at "MO"..If he's not there Good Luck!

If you go to this store I hope Kerrec is your associate…read more We arrived 20 mins before closing on a Monday night. My mother is in her 70s and doesn't do well with tech (major understatement). After her own issues with her pre-paid phone, no connectivity, her driving around having people call me at work from random phone stores bc her phone was disconnected that day, I told her to meet me in nolensville. we decided to get her in our apple family and put her on our plan. I was completely stressed when I walked in at 6:40, just hoping we could get something for her by the time it closed. Kerrec was great and assured me we would get what we needed and not worry with the time. He was incredibly patient with my mother, whose accent makes her English very hard to understand. We were there until 7:30, well after closing. We settled on an iPhone and he showed her how to work it. He told her to come back if she had any problems. Well, she returned the next day because she forgot her password and was having issues with face recognition. (She lives in Murfreesboro). I was at work and all I can say is bless this young man and his patience with her. Thanks Kerrec.

Wow! This guy was great! Hasib was the only who even offered to help me. When I got to the…read morebusiness, he welcomed me very kindly and got straight to work. He explained my issue and did what he said he could and everything worked great. Give these guys a try, they truly care about your customer experience and will even share info to random questions you may have about your phone. Very very happy here! Please ask for Hasib. Great guy! I recommend for people who are not techies!

I had a good experience here. I changed my screen as very cheap and high-quality. I recommend it's…read morea good place. Good quality great service.

Fixed my mother's cracked phone screen quick and efficient! I will be back for other needs!read more

From the owner: We have Been repairing electronics since 2011read more