1. Wireless Z

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Nashville, TN

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Services - Wireless Z

Mobile phone body repair

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7 months ago

Fixed my mother's cracked phone screen quick and efficient! I will be back for other needs!

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Ask the Community - Wireless Z

Honestly what time does this business opens. It says 9am but the business isnt open?

Sorry for any inconvenience, I usually don’t use Yelp, that’s why I haven’t updated my hours.. I have updated my google hours but will update them here too .. we open at 10 and close at 6

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People searched for Mobile Phones 213 times last month within 15 miles of this business.

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Computer House - Great place for electronics.

Computer House

(38 reviews)

$$

Buena Vista

Amazing service! Some of the nicest people and Even offered me a free hdmi cable! 10/10read more

I brought my LaCie external hard drive to Computer House on September 5. I worked with Larry and…read moreasked for a diagnostic first because I wanted to understand what was wrong and whether my files could be recovered without losing anything. He assured me he could recover the files and talked about his experience doing this work, so I trusted him and paid upfront. The due date on my drive was September 12. I didn't get it back until October 7, and it was returned in the same condition, with no files recovered. Throughout that month, nobody reached out with an update. I had to keep going up to the shop myself, and every time, the date got pushed back. I shouldn't have to chase down information about a job I've already paid someone to do.During one of the last visits, Larry told me the drive was "a brick" and said he was going to try one more thing. Calling it "a brick" isn't a diagnostic. To me, that's lazy and poor communication, especially when I specifically asked to understand the problem before agreeing to the work. He never explained what component had failed, what he had tested, or what steps he had taken to recover my files. I didn't need a complicated technical explanation, but I did expect a clear answer. They kept the drive for roughly another week and a half after that conversation. When I picked it up, no files had been recovered. Larry wasn't there, and I left without a clear explanation of what had been done or why the recovery was unsuccessful. I understand that data recovery isn't always possible. But I made my decision based on what Larry assured me he could do. If he realized he couldn't recover the files, he could've called and told me. They had my number. Instead, I kept waiting when I could've been trying another recovery service. What bothers me is...well the whole experience. He took full payment upfront, didn't deliver the recovery he assured me he could provide, and didn't keep me informed. I believe getting a refund is fair since the recovery I paid for wasn't completed. If a diagnostic was all he could offer, that should've been explained and charged accordingly from the beginning. Larry also asked me to pay him through Apple Pay instead of the shop's payment system. I don't remember the explanation he gave me, but looking back, that just doesn't sit right with me. I wish I'd questioned it at the time. I wanted to support this Black-owned business, but I'm going to be honest about my experience. These files mattered to me, and I left feeling like my time, money, and trust weren't respected.

Wireless Z - mobilephones - Updated October 2026

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