My daughter stepped on her phone and broke it and I did not want to have to pay for a new phone. I…read morereached out and heard back within a couple of hours with a quote. A few hours later her phone is fixed!! He was prompt, kind, courteous and efficient! It only took him 30 mins and he came to our house! You can't get more convenient than that!! I never expected to have such fast service! I highly recommend if you need your phone repaired or a TV mounted! I will definitely use again!

Prior to arrival, Sohbe was extremely responsive. He was punctual, polite and professional with all…read morethe tools required. He also fixes iPhones! I would highly recommend his service.

I took my wife's phone in after the screen was destroyed to the point you couldn't see anything on…read moreit. I had an old phone and I asked him if he could get all the info off and he explained exactly what he would have to do and quoted me a price. He did exactly what he said and charged me the fair price he had quoted. Sam is very knowledgeable and a nice guy and communicates what is going on as he repairs your items. Highly recommen.

Owner was awesome! There were some things wrong w my phone from a previous repair(same issue-…read morecracked screen, different repair shop). He took his time to show me, tell me how it could be fixed and had me out with a new screen in no time! Very fair price and excellent, honest service!

This place is great. Fast & friendly service. I have been using them for years & they are hands…read moredown the best in Nashville.

ZMac is the best you're going to get for third party Apple repair. They are honest. They won't…read morescrew you out of money by any means. I went in to get my Mac repaired, and instead of offering the service of fixing my Mac with them, they gave me a work around to get my Mac fixed at the Apple store for the best price I could get. I have had multiple friends actually get their devices fixed through them and they have never had any complaints about the price or results of the repair. GO WITH ZMAC!

Their time quotes are terrible. My husband was getting a new battery installed.(few hrs job) Had Hb…read morephone all day, then when he went to pick up the screen was dead. They had to go to Gallatin to pick up a new screen. Idk about this place..

Got sent here via insurance claim for my iPhone. I got checked in quickly and it was a lot simpler…read morethan I expected. Got quoted about 2 hours, so I dragged the hubby to lunch and Tuesday Morning lol. Phone was ready when I walked back in and overall, it was just a very easy and friendly experience. Thank you Hunter! If I happen to crack another screen, at least I don't need to worry about a whole ordeal to get it repaired. Definitely recommend!

My phone's digital screen stopped working, so I came to the store and Mike fixed it. The very next…read moreweek, my phone stopped working again. I came back and Mike again fixed it free of charge. He was super nice and very helpful.

Great service, extremely nice staff. Went over and beyond. Highly recommend. I purchased a new…read morephone, and Mike helped me get it set

Probably will not do business with them again. I purchased a marine battery in 2021. Two weeks…read moreago I started to have problems with it while I was out of town on the water. Called the store to try to get information so I could go to a batteries plus near me and swap it out. They did not have a record of it in their system. I ended up buying a new battery. After I got back a week later I contacted the corporate office to get the information I needed. They were not able to adequately explain why the Madison store did not have the information in their system. I printed out the information and took the old battery and gave it to them. They did swap it out. I will keep it as a spare. I really bothers me the information was not in their system and that is the reason I will take my business else where.

Wasted our time. Said they have fixed "hundreds of phones." Yet they said they couldnt replace the…read morebattery in our iPhone. Bad attitudes. I think they just wanted to make excuses so they could get out of work.

Ok story time: The…read morestaff was unhelpful. Now this was several months ago so that staff might have been let go by now and new employees revolved in. My phone was completely dead/broken and I went there hoping I could understand my options for upgrading. However I was not the account owner/admin so they couldn't help me until I was one. That I understand, but they gave me zero help on how to do that. I had to then use there sample phones/computers to google how to do it while the guy "helping me" just stood there on his phone. After googling it and performing the actions needed, there was some glitch that wouldn't update me as the account owner on their end. Despite saying on my end saying I was. Again, understandable I know there are policies they have to follow. But what frustrated me was this guy offered zero help on anything. I had to google it myself on their computers and tried to figure it out. After about an hour of this I gave up. The guy was also clearly mad I was "wasting" his time. He could have saved me 30 minutes. And yes I did ask him for help but he just said I only know how to do it on the app (which of course wasn't working) the other staff members were clearly confused why he wasn't trying to help more. As I was walking out, I heard one of the other employees ask the guy "well did you tell him about the trade-in deal he could have with his phone?" And the guy just said "nope." I ended up calling the helpline the next day and got my answer on my trade in options within 30 seconds. That's all I wanted. I wasted an hour of my time because this guy either didn't know anything or was just lazy. I don't remember his name, but he was larger, bald, with a beard and glasses. Pretty generic description lol but maybe that can help with the feedback. Really frustrating day and I will not go back to this store or a Verizon store if I can help it

Brooke (and every employee working today) handled a VERY difficult client with class and respect…read more They got the issues resolved despite the disrespect they received. I would highly recommend any of the employees and this location!