They have resolved everything I've taken to them. Mostly agreeable interaction…read more I trust they will do there best to fix what I broke

Wow! I'm impressed how fast Jordan was fixing the broken screen of my phone. I opted out for the…read moremobile version so they come to you. He called me and let me know he was on his way. When he got here he quickly went in action and did his thing, less than 20 mins I had a brand new screen. One thing he forgot was to tell me how to get back to normal after turning off the "Find My" feature. Maybe one thing that they should do before leaving

My daughter stepped on her phone and broke it and I did not want to have to pay for a new phone. I…read morereached out and heard back within a couple of hours with a quote. A few hours later her phone is fixed!! He was prompt, kind, courteous and efficient! It only took him 30 mins and he came to our house! You can't get more convenient than that!! I never expected to have such fast service! I highly recommend if you need your phone repaired or a TV mounted! I will definitely use again!

Prior to arrival, Sohbe was extremely responsive. He was punctual, polite and professional with all…read morethe tools required. He also fixes iPhones! I would highly recommend his service.

He did amazing Work help me recover stuff. I thought was missing forever, replaced a couple hard…read moredrives and got my computer working better than when I first got it. We'll definitely use his services again!

Perfect service, fast and knowledgeable. Customer service and cost effective. Highly recommended…read morehim.

Really appreciate Wireless Z's honesty. I brought in my phone thinking my charging port needed…read morereplacing. The guy looked at it, tested it, and said he thought it just needed cleaning out - not a new port. He gave me the cost and said if it didn't fix the problem I owed nothing. Turns out he was right - some small pieces of grass clippings I couldn't see had gotten into the charging port and was preventing a good connection. Phone is as good as new. The guys were helpful and friendly. My only complaint is they made me wait on the "fix" to wait on some guys who came in after me. First come first served in my book, but that's my only gripe." 10/10.

Excellent prices, great service. Kage (Owner) is very friendly, very helpful. Prices at all price…read morepoints, Kage helps you find exactly what you want at the best price. Highly recommended, especially if you don't know much, you can trust him - he's honest and absolutely no sales pressure - just 100% customer service. He'll answer all your questions.

I took my iPad in this afternoon, I damaged the charging port and I couldn't charge it. They gave…read moreme a reasonable estimate and they said it would be ready in 2 hours. I got there about 15 minutes early and it was ready and the lessor of the two prices. They are nice, honest, reasonable, and convenient. I highly recommend them and will go back the next time I have a repair. it now works great again! Thank you!

Great business! I had an issue with my replacement screen and they fixed it quickly without…read moreadditional charges! The owners are so friendly. I recommend Cellular Renewal to all my friends and family!

I took my iPad in because I could not bring up my Facebook page It was just giving me a black…read morescreen. I tried using Google to figure it out, but I still couldn't get it so I took it to uBreakiFix and Eyezik resolved. My problem explained to me what happened very quick very efficient very professional. I always appreciate their help.

Their time quotes are terrible. My husband was getting a new battery installed.(few hrs job) Had Hb…read morephone all day, then when he went to pick up the screen was dead. They had to go to Gallatin to pick up a new screen. Idk about this place..

This has been one of the worst customer service experiences I've ever had. This review is both for…read moreubreakifix and for Asurion. I brought in my Samsung Galaxy S24 for repair in late June because the USB-C port wasn't working. I got the phone back with the port fixed, but a few days later I noticed the GPS wasn't working. Over the next 5 weeks, I made 5 additional visits to the store -- a software reset, reinstalling Google Maps, a promised hardware fix that never happened -- before Shamaar threw up his hands and said there was nothing he could do. Imagine a repair shop saying they can do nothing about the damage they caused during their repair!!! It speaks volumes about their attitude toward their customers. The backstory: Shamaar had damaged my phone's screen during the port repair, which is what broke the GPS. When i originally picked up the phone, he simply said "hey, we replaced your screen for free". It wasn't until visit #5, under my direct question, he revealed *he* had damaged my phone's screen (a month ago) and the change in screen had caused the gps to stop working. Luckily, I'd bought the Asurion Tech Care plan when I first brought the phone in, so it was covered -- but that started a whole new saga. My claim kept getting rejected. Asurion customer care gave me wrong information, and when the claim was rejected again, they said they couldn't help because they don't talk to the department that approves claims. I went to the uBreakiFix shop, and they said they had no visibility into claims and to call customer service -- the same customer service that already couldn't help me. A department throwing up hands because they are unable to talk to another internal department, to which a customer also has no access, has been the recurring theme of this entire experience. My claim was finally approved and paid out 1.5 months after the GPS first stopped working. In the meantime, I got lost driving a dozen times. Since the Tech Care plan also covered my laptop, which had developed hinge and battery issues, I filed a second claim -- figuring the phone experience might have been a one-off. It wasn't. After a second painful claim approval process, I dropped the laptop off Monday 8/17/26 at 10am, and was promised a delivery time of 3pm. Shamaar asked me to bring in the charger around 1:30pm (I'd had it with me that morning and would gladly have handed it over then, costing me another needless visit). At 1:30pm he told me the repair was almost done and the laptop would be ready in 1.5 hours. An hour later, I got a message saying the motherboard had been damaged and wasn't compatible with the new battery, and they'd ordered a replacement. (The motherboard being damaged becasue of a new battery makes no sense to me. I've replaced batteries on 7-8 laptops over the years). Delivery was rescheduled to Wednesday. On Wednesday, Shamaar said the part hadn't arrived -- blaming Asurion -- and now expected it Friday or Saturday. It is now Monday, a full week later, and the part still hasn't arrived. When I pushed, Shamaar's response was: "Once we order it, it's out of my hands -- it's up to Asurion" (Typical throwing up hands). I waited an hour in the shop while he tried, unsuccessfully, to get an answer from the parts manager, Jennifer over internal messaging (there was no protocol for him to call her or escalate the matter internally - another example of the atrocious internal processes that cause the customer more pain). A week in, I still have no idea when I'll get my laptop back -- despite an approved claim and a same-day repair promise from Shamaar. Because the situation is hopeless, I ordered a new laptop. I will never do business with Asurion or uBreakiFix again. The recurring pattern -- whether it's the uBreakiFix shop or Asurion customer service -- is internal silos and hands being thrown up while the customer is left holding the bag. (FYI uBreakiFix is owned by Asurion) I strongly recommend taking your business elsewhere. This place is a joke. Pay attention to the 1 star reviews.

I made an appointment several days ago after trying to find an iphone screen replacement that would…read morebe cheaper than Apple ($349). I drove all the way there only to find out they don't have any in stock...why they couldn't tell me this leading up to the appointment I will never understand. Furthermore, while IBreakUFix's web site promises low prices starting at $79, I was shocked to learn that they wanted MORE than Apple for the screen replacement, $399, claiming that their warranty is better. Not only that, but they would not honor their own price match policy. They said the warranty terms have to be the same to price match, which their website does not list in the terms and limitations. Absolute waste of time. Terrible business model built on purposefully misleading and inconveniencing customers into making an impulse decision.

I took my wife's phone in after the screen was destroyed to the point you couldn't see anything on…read moreit. I had an old phone and I asked him if he could get all the info off and he explained exactly what he would have to do and quoted me a price. He did exactly what he said and charged me the fair price he had quoted. Sam is very knowledgeable and a nice guy and communicates what is going on as he repairs your items. Highly recommen.

Owner was awesome! There were some things wrong w my phone from a previous repair(same issue-…read morecracked screen, different repair shop). He took his time to show me, tell me how it could be fixed and had me out with a new screen in no time! Very fair price and excellent, honest service!

I started the year off with great savings today! I was able to call Wireless Z and the young…read moregentleman was knowledgeable and answer all my questions about cell phones, I rushed into Wireless Z close to closing time with 2 iPhones not working & within a matters of minutes my issues were resolved at an affordable price! Fantastic experience! -

This place saved my life. The customer service was TOP TIER. Shoutout to Hakeem. I had damaged the…read moresim tray on my phone so bad that it had messed up the mother board. He sent me home with an iPhone 6 in exchange for my broken phone. I am very thankful for that. I needed a phone in the meantime. I traveled all the way from Jackson, TN. He went above and beyond for me! His customer service was excellent and I will ALWAYS return back to this location.