Doug is amazing! He diagnosed the problem, replaced some defective capacitors, and had the…read moretelevision hooked up and working in 45 minutes! Thank you!! Great work and beats recycling the television. Good guy! Knowledgeable and friendly!! Thank you - and reasonably priced!

TV was repaired a week earlier than expected and took under an hour. The tv works just as perfectly…read moreas it did when I got it. This guy rocks!

Refrigerator tech initially said he couldn't do the repair because he thought the water supply…read morewasn't cut off. I explained residual water in the line and provided a bucket to catch the remaining water in the line. To "fix" our washer that didn't dispense softener, they came the next day and merely replaced the drawer (that simply slides out in the front) and charged $140 for the 60 second "repair" that required no tools or even skill. I would have gladly paid for the part and slid the new drawer in myself to save $140 if they had made the problem clear when they diagnosed it 2 weeks prior.

We have a LG refrigerator and the manufacturer told us to contact one of the three service…read moreproviders that had been assigned to repair the Refrigerator. I understand people are sick and needed to reschedule. I was very patient as I did not know we had another choice. The service repair person, K, came out and asked for a letter of authentication from the manufacturer. I have no clue what that is. I was told to call this company for repairs. Needless to say, no repair was made, but the $152.90 service call was made. I wasted my time and money scheduling with this company. I made arrangements with another company and the service technician called the manufacturer and obtained what was needed while in my home for the repair which was covered under the warranty.

Their time quotes are terrible. My husband was getting a new battery installed.(few hrs job) Had Hb…read morephone all day, then when he went to pick up the screen was dead. They had to go to Gallatin to pick up a new screen. Idk about this place..

Got sent here via insurance claim for my iPhone. I got checked in quickly and it was a lot simpler…read morethan I expected. Got quoted about 2 hours, so I dragged the hubby to lunch and Tuesday Morning lol. Phone was ready when I walked back in and overall, it was just a very easy and friendly experience. Thank you Hunter! If I happen to crack another screen, at least I don't need to worry about a whole ordeal to get it repaired. Definitely recommend!

This is my original review followed by updates every two weeks for the Hermitage, TN store, and it…read morewill continue to be updated on Google maps as well as other review sites going forward. I recently had a highly disappointing experience with the the UbreakIfix Franchise store in Hermitage, which I feel compelled to share. Initially, I took my iPad Pro in for a charging port replacement. However, during the repair process, the screen was broken. When I returned to the store, I was informed that fixing the screen would cost an additional $549, and the charging port still had not been replaced. From my perspective, this situation reflects a lack of professionalism and accountability. I declined any further service and retrieved my iPad without any repairs completed. Given the circumstances, I am not confident in the store's ability to perform the repairs correctly. I am now forced to take my iPad elsewhere and bear the cost of a screen repair for damage I did not cause. Updates Update: 7/13/24 Unfortunately, there is still no resolution. Earlier this week, I brought my iPad Pro to the UbreakiFix store in downtown Nashville because it seems that the Hermitage franchise is uninterested in serving our community responsibly. The Nashville store, which is not a franchise, intends to contact the Hermitage location to discuss covering some of the screen repair costs. Their words were, "They should cover some of the cost." I hope they step up as responsible business owners, but I will continue to update this review to ensure transparency. Update: 7/1/24 Regrettably, there is still no resolution. This review will continue to be updated every two weeks to provide a clear view of how this store appears to neglect its responsibilities to the community and its patrons. Update: 6/17/24 So far, the only response I have received is a standard, canned reply from the store, which does not address my concerns. They have my phone number yet the franchisee has not called to seek a resolution. This lack of genuine engagement seems indicative of their approach to customer service.

Walked in with water damage on my IPhone 12, assessed the damage and took care of the issue on the…read morespot! Super friendly service and affordable. They offer protect and insurance for all electronics!

Had some issues with my Windows operating system and after not being able to resolve it on my own,…read morefigured I'd give this gentleman a shot. Dropped it off explaining my problem, easiest n best route was wiping my hard drive which was fine because I have it installed on its own hard drive separate from important files. Had it for a couple days and picked it up like new. The guy is very nice and charges reasonable prices, so not much else I can ask for. High reccomend

was a asshole on the phone can't tell you prices until he looks at it that's not a good serviceread more

If I could I would give them 100! If all services out there…read morewere half a good as they are, the world would be a better place. Friendly, fair pricing and they do a great job!

Samantha and Daniel were awesome. They found parts for my laptop and had them shipped and I got my…read morelaptop back from them in great working order one month to the day after I dropped it off. They're good honest people and I'd recommend their business to anyone that needs a laptop repaired!