John helped us transfer a corporate phone to our personal account. It required several steps and he…read morefollowed it all the way through for us. Along the way, he very casually reviewed plan options with us. He suggested saving opportunities and even sold us on a great deal for a née iPad. John was professional and helpful and made an involved and time-consuming process bearable. As a further testament to his great customer service skills, he followed up with 2 other customers about their iPads. He checked to see if they were going to come get their iPads that day in case we could have taken one of those instead of waiting.

They use deceptive practices to sell phones. Also, if you have an issue with your phone, they just…read moretell you to call Verizon.

This place is incredibly busy during, well, most of the hours they're open. I've had better luck…read morewith timeliness of service in the weekday evenings, but even on a busy weekday morning, I was able to get someone to help me in a matter of minutes. I think our current culture sets us up to be a bit impatient, but just know that the well-meaning employees are swamped with up to 10-15 patrons each. I had an awesome time checking out the iPads and laptops so I could make a best decision on what tech to buy. The Apple store also does some comparisons between models right on the display screen to help you decide best fit. The employee who helped me was really down-to-earth and honest. He didn't pressure me to get the top model with the heavy price tag, instead listening carefully to what I needed and recommending best fit. Make sure you time your visit post rush hours, and you'll be fine here. Everyone is really knowledgeable and considerate.

I made an appointment two hours in advance for 4:30 PM For a screen repair. As soon as I made the…read moreappointment, I walked inside and asked if they could take me two hours early since I was there. They asked what I was there for I said a screen repair and they said I will have to wait and come back at my appointment time. I walked around the mall and sat on a bench killing time for two hours. Then I came in at my appointment time at 4:55 and then they had me sit for another 30 minutes after checking in only to tell me that they are not able to take me for a screen repair today. The manager was there and said he couldn't even make an exception. Entirely unacceptable for them to have the time available on their website to book an appointment for a screen repair and for their employee to tell me to wait all that time for my appointment knowing what I was booked for, just for them to tell me I can't get it done today because it's too late and they are too busy. If they were too busy, they shouldn't have told me to wait. And if it was too late, the appointment time shouldn't have been available. That was a complete waste of my day. Not to mention, I live 35 minutes away. Unreal.

Walked in with water damage on my IPhone 12, assessed the damage and took care of the issue on the…read morespot! Super friendly service and affordable. They offer protect and insurance for all electronics!

Do not waste your time. If i could leave less than 1 star i would. Dude was rude as all get out and…read morethen told me he couldn't fix my phone. I immediately took it to MR PHONE and they fixed it in under 30 minutes. GO TO MR PHONE INSTEAD

Anyone looking for appliance services in Middle TN should steer clear of this company. They are…read moredramatically understaffed and the staff they do have is grossly under-qualified. Their "Service Guarantee" became fruitless after they didn't complete the initial repair correctly... first followed up with them days later (under guarantee) and after 3 MONTHS of under-qualified staff and last minute cancelled appointments and ultimately no successful repair - I gave up. Don't even get involved with them.

Great Job!!! TV Mount…read more My technician was Haley. He was very professional, fast, neat work space and he did a great job. I just moved from another state and found them on google and the price quoted online was accurate for service. Thank you

I recently went to Africa and while there I dropped my phone on SAND and my phone just shattered,…read morethankfully I had a screen protector but it still cracked the screen very badly. I have been meaning to have the screen repaired but I didn't have time and my screen just was getting worse where it was to the point that there was a black streak across the screen getting in the way of pictures and videos. I finally brought it in to this shop, the guy there was really nice, did the repair quick and didn't charge any labour tax or nothin! And now my phone looks great and is still working great! Thank you so much, Phone Zone!!!!

While the work done on my phone was high quality, the service was poor. I paid $470 for this…read moreservice and for the next 3 days they couldn't be reached. I called multiple times and even went to the store during business hours, but they were closed with the lights off at random times throughout the day. That being said, I had no idea when I could come back in to get my phone repaired and it felt as if they had no respect for my time or my busy schedule. I would not recommend this place. This is not how a business should be run.

Our experience with this shop was incredible. She worked with us to find a perfect dress and was…read morevery tolerant of our indecision. When we finally bought the dress, she recommended accessories to help our concerns with modesty. Very good deal on the dress.

We love Romer's! I have gotten my wedding jump suit tailored there, men's formal suits as well as…read moredresses all tailored here. The turnaround time is quick and the service is wonderful!

This is one of the best if not the best UPS Store I've ever used. My wife and I both work from…read morehome and we often need to get presentations printed and bound. The employees are always helpful and fun even when things are a little busy and stressful. They do a great job. This last time in (a little before Christmas) the store was busy and my wife needed some things turned around quickly. I offered to go pick up the packets they were putting together. Both Taytianna and Courtney were a huge help! Highly recommend!

Follow-up to previous post. Visited the store to talk to the manager, Parrouch who was walking in…read morewhen I was leaving. Tried to explain that the previous confrontation was his responsibility, that he misunderstood something because he was on the phone at the time. He began almost yelling at me in the parking lot, in front of other customers. Using at least one cuss word. In both cases, Parrousch acted impulsively and inappropriately. In short, he has the EQ of a nine year old. He is just not suited to be a downline employee, much less a manager. Would recommend you avoid this location unless you are fond of confrontations. If I had been as impulsive and attacking as Parrousch, would've ended up in a fist fight. He outweighs me by about 40 pounds.

Staff was friendly and helpful as soon as we came in. The prices were right and I paid much less…read morefor my socks which were apparently on discount and the Mondolorian figurine that my son chose. I am really happy with the value and selection of products. Thanks for a great stop for my first visit!

I haven't been into a GameStop in awhile, but today was probably the best experience I have had in…read moreone. Chris was very helpful and informed me of a few very useful things regarding the benefits of rejoining the power up rewards program.