service was quick! replaced my iphone 11 screen - even offered to order me a brand new iphone 13…read morefor the same price. didn't want me to waste cash on a new screen if i could have a better phone. i'm addicted to my old timey 11 though. she was nice, informative, helpful, quick, and did a fantastic job. i can now use my phone without fear of slicing my index finger. 10/10

In-N-Out quickly. Nice part of Yucaipa where you can walk around while you wait get, a coffee…read more nice lady too

The first part of this review is for A,T,&T as a whole, the positive portion of the review is for…read morethe A,T,&T store in Beaumont ONLY, as the customer service for A,T,&T as a whole has fallen dramatically in recent years. I have been with them since 1992 (A,T,&T, then Cingular, then A,T,&T) and have seen the service degrade. On February 7th I ordered a new iPhone Air via in-person shopping at this store. According to the data being displayed, it would be delivered via overnight by February 12th. On February 16th I called 611 to see where my phone was, as it still showed February 12th on the A,T,&T app. The (lack of) customer service rep. stated that it would ship via overnight but the 27th. The explanation was high demand and supply chain issues. On March 6th I called to cancel my order, and was told it was easier to do it on the app, and they would then send me a pre-paid label to send all of the accessories back. What a crappy way to do business. Before I got a chance to cancel the order, I received a text message stating my phone had shipped. Four weeks for something that was supposed to take no more than five days? Now for the good stuff. Since I was now working out of town, I wasn't able to go pick up my phone until today, March 14th. The young man who greeted me, Mark, was congenial and understanding. I told him I was livid with A,T,&T and was contemplating jumping ship to Verizon for my future phone needs (my wife is on Verizon). Mark was undeterred by my less than stellar attitude and began to set up my phone. Within 15 minutes Mark had everything setup and began the data transfer (took 3 hours at home due to the plethora of data and apps on my old phone), all while we engaged in conversation about everything, mostly life in general. Mark is fast, knowledgeable, and an immense asset to the Beaumont A,T,&T store. Nice work, and thank you.

My family and I just walked in and was helped by such a kind and helpful person named David. He…read morewas able to help us replace my sister's lost phone that she dropped in the river this weekend, and also help us save by adding my nephew into our plan. He made the whole time quick, easy, and pleasant. Give this guy a raise!!

These guys are the best!! They have fixed 2 of my phones. They don't overcharge and fix your…read moreelectronics fast and efficiently. Don't go anywhere else, I've done my research..They have the most inventory and charge the fairest prices in MO Val.

My daughter dropped her phone in the shower and I needed a quick fix. Went to the mall immediately…read morewas helped and phone was ready in 30 minutes. He even put the screen protector on for me.

Called with urgent battery issue on my iphone and Steve the owner took a look right away and gave…read moreme fair, honest assessment for free and even suggested that I was probably better off going somewhere else as more than likely I needed a motherboard repair specialist. I asked him to open up the phone anyways to see what he could do and he was reluctant b/c he knew he might damage the glass and there was a good chance he couldn't do anything, but I implored him to and eventually he agreed, offering fair warning and disclaimers. He ended up being able to fix my problem without a single scratch for way cheaper than a other shops were able to. very nice person and true honest professional. definitely recommend, will be back next time I'm in area.

This guy knows his shit. In and out very fast and very professional. Definitely will be coming back…read morein the future and recommending Fixology to all the locals.

Friendly service, takes time to figure and solve the problem! Definitely recommend!…read more Friendly service, takes time to figure and solve the problem! Definitely recommend!

I took my MacBook in that was out of commission for over a year. I found this business by googling…read morelaptop repair near me and came across this establishment. Pablo was able to diagnose the issue over the phone and give me a more than reasonable quote. He was very knowledgeable, kind and helpful. I dropped my laptop off and got a call within the hour. Maybe even sooner! Upon arrival, he turned my computer on to show me that it was fixed. Worked like a charm! My experience there was so good that in bringing in another MacBook and iPad to get fixed. Not only does he do repairs, he also sells phones, accessories, iPads, laptops you name it, it's there!!!

I am beyond disappointed with Best Buy and the way I was treated as a long-time customer…read more I recently purchased an item that turned out to be incompatible with my laptop. When I went to return it, I was told I was outside the 15-day return window and that there was absolutely nothing they could do. I was then informed that if I were an annual paying member, I would have had 60 days instead of 15 -- essentially being penalized for not paying a membership fee. I have spent thousands of dollars at Best Buy over the years and have never returned an item until now. That loyalty apparently means nothing. The store flat-out turned me away. When I called customer service hoping for a reasonable solution, the representative repeated "it's policy" and refused to help. When I asked to speak to a manager, I was told all managers were in a meeting at 4:50pm PST -- which felt like a convenient excuse to avoid escalation. I was then told there was nothing else she would do for me. No effort was made to retain a loyal customer, no exception was considered, and no empathy was shown. This experience made it very clear that Best Buy values membership fees over customer relationships. I will never shop at Best Buy again, and I will be sharing this experience with others so they know exactly what to expect.

Best experience ever at Best Buy! Walked in and the greeter asked what we were looking for. Told…read morehim we are here for a dishwasher. Before we even got to the area, a salesperson was greeting us and walking us over to the dishwashers. We had already researched which one we wanted but looked at others just in case. Ordered our dishwasher, set up the installation and pickup and were on our way home in no time. Got a great deal too! Just WOW!! Also, as we wondered around after the sale, about every 10 feet a different person asked if we needed help. Omar helped us look at smart watches - we did not purchase but will be back. They are on their game over at the Beaumont Best Buy. We couldn't have been happier (unless they were GIVING dishwashers away LOL)!

Hello...Beware Public....Latino Cellular #4 is doing illegal practices..and it shows with simple…read morethings they are incompetent to resolve .....I went in to pay my gas bill ...I was not given the correct receipt and when i told the person that made the mistake to correct his mistake ......he gives me a seperate receipt that does not match our transaction ...He refused to call the owner Ramon and admit his mistake....the next day the owner and his wife refuse to provide me with a corrected receipt that shows the transaction ..I have never went through something this with any business but these guys.....the owner and his staff are liers...the only reason i can think of not providing a proper receipt to the customer unless you are hiding money ...or hiding your business numbers from the state or government ...there is no reason to not provide a proper receipt to a paying customer.....They think they are smarter than the customer and lie their butt off...they will tell you whatever they feel like very corrupt business.....Watch out public...These people are doing illegal things and i have the proof

Previously, I got a message stating there was a few hundred dollars of porn on my phone and I…read moreneeded to contact Apple before being able to use my phone. I went to Verizon in Beaumont, CA. Hector helped me. I didn't have to wait a long time and Hector sat down with me and got the job done quickly. I was crazed when I got there, Hector calmed me. I swore I would never go anywhere else. Today, I received the same message on my phone about the porn but was able to delete the message after 3 tries. I went back to Verizon to make sure someone could help delete the message. Danny was at the entrance and explained to me how to delete these crazy messages so hopefully spam would cease. He was so kind and paid attention to me so kindly (I was way more calm than the first time). Hector was great. Danny was fabulous. This is where I will go with problems always.

Hector was great but you could only do so much with so little…read more Corporate customer service and technical support is a joke. Hector was amazing his patience was better than mine

Associates who are not either trained to be cunning in only upgrading sales or has no training in…read morecustomer service on what's the best fit for the customer and not for the associates.

" Terrible Customer Service "…read more I received a new Samsung Galaxy A32 5G phone from T- Mobile and I had to go to the store so they could switch all the information and photos out of my old Samsung phone to the new Samsung phone. I went first to the T-Mobile store at 1484 E 2nd St Ste B in Beaumont, CA . I walked into the store and there were 2 female employees working on 1 phone with a man and women waiting for there phone. There was nobody else in he store. Not one of the employees said " Hello" to me or even looked at me. I stood there in that store for 15 minutes and neither of the 2 employees ever looked at me or came over to help me, even though they were both working on the same phone for the 2 people. So I just turned and walked out of the store, and still neither of the 2 women said anything to me as I left. TERRIBLE CUSTOMER SERVICE ! Don't Go to this T- Mobile !