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    Cricket Wireless Authorized Retailer

    3.0 (6 reviews)
    Closed 12:00 pm - 5:00 PM

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    AT&T Store

    AT&T Store

    2.5(29 reviews)
    1.7 mi

    This AT&T location USED to be horribly managed. But, when we didn't have time to go clear out to…read morethe mall and we HAD to get our newly purchased phone up and going for work. We thought we would give this location a try--if we weren't happy, we'd head out to the mall after all. We are so glad that we chose this location! Parking was easy. We walked in and there were no other customers. Yet, there were quite a few employees on hand! Austyn was eager to help, extremely knowledgeable (in past AND present products), and didn't give us the proverbial push/guilt for having purchased our phone off site. He just wanted to help! He was professional, personable and prompt in taking care of us. PLUS he had us out of there in about 25 minutes! We are so glad we went to THIS location and had the excellent customer service we'd received from Austyn!

    Why do I keep coming back here? Perhaps I am a glutton for punishment. The second star is because…read moremy problem was (eventually and disrespectfully) solved. The lack of any additional stars is this: The relentless derogatory comments about where I chose to buy my new phone. The lack of common courtesies while trying to solve my issue. The language blurted out when technology was failing the attempt to revive my service. The tone & almost eye-rolling as I explained that my pin NEVER works for ATT. The verbal beat-down I had to take because I wouldn't buy the case recommended. ATT needs to quit hiring whoever walks through their door. This store, in particular, has the worst employees. Another review mentioned Azalea, who I distinctly remember because of how horribly she treated me and other customers a few years back. Find better people!

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    AT&T Store

    AT&T Store

    3.0(10 reviews)
    4.5 mi

    STAY AWAY! The absolute worst AT&T store! It is hard to imagine that AT&T would have this…read more"MANAGER" representing their company. I have never been treated with such rudeness, incompetence and out right lies. I hope I can get video from the store to put online for everyone to see. I bought two iPhone 17s and it was a terrible experience. However just down the street at the Cornerstar Way store manager was excellent, knowledgeable, informative and respectful. Too bad I didn't buy my phones from him. Still don't have the phones I purchased weeks ago. They were closing in 45 minutes and just wanted me out. He ordered the wrong phones said I can pick it up at the store. When I went to get them. He lied and said it I never was in his store, then said he did order it but sent the order to an address on the account without telling me or my permission. Now I have one wrong phone and one we can't find that is wrong and I paid for them both. He rudely sent me away and now I am waiting for Monday when I can speak to an AT&T representative. It cost me thousands of dollars, weeks of my time and frustration for his mistakes. And I still have no resolution...

    My husband and I came into this store today and Brandon Tinsley helped us out today and got my…read morehusband set up with a new phone and iPad. We got confused on the store hours and when we came back to pick up the phone they were a few min before closing and unfortunately we had to keep Brandon there 40min past closing but he stayed to help us and and had a smile on his face the whole time. His customer service and attitude is outstanding and so professional! This will definitely keep us coming back to this location and referring friends and family. Thank you Brandon!!!

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    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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