Had the best customer service experience this morning! My remote key battery to my car was low, so I took it in to have it looked at. I talked to Jerry at the desk. He took the old battery out of the key, checked the life, and told me it was about dead. He also noticed that the metal holding piece was loose, which he aptly fixed. After replacing the old battery with one that I already had, Jerry made sure that it was operable. He handed my key to me, and told me to have a nice day! I was adamant about paying for his service. Jerry politely refused, and asked me to just pay it forward. How wonderful it was to have a business and its team's bottom line be about customer satisfaction versus the mighty dollar! read more

JP was extremely helpful and nice to help us troubleshoot several different issues. I would go back there in a heartbeat for any battery or car key fob problems. Nice to have someone as nice and helpful, particularly in this day and age! Thanks a bunch! read more

Awful place for consumers, the staff is rude and talk down to people. They are more concerned with telling the shaved ice customers next door where to park than showing any type of care for their customers. Too many options for batteries to go here. read more

Batteries Plus - Battery Stores Near Me - Centennial, Colorado

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I've used their light bulb (4ft fluorescents) recycling twice and they are always friendly and helpful. Like $1.15 per bulb

I ordered a battery and received an email that said it was ready for pickup. When I arrived, they said it would be available in about 4 days. I asked if another location had it and they said yes, then transferred the order to the Littleton store. When I arrived at the Littleton store, they said they never had one and never received a call from this store. That store was kind to find one, but it required driving all the way to Golden area. I would have given this store a better rating, had they just called the store to make sure the customer is taken care of. read more

I Purchased not one but two batteries from this location and both of the batteries are dead one 19 months ago and one 22 months ago. They were supposed to be warranted for 36 months but a very rude store employee and customer service representative told me I had done something wrong with the batteries. I grew up around cars and the cars are late model well-maintained cars. This store told me the batteries had a no-questions-asked 36-month warranty and it was not prorated. Now, the customer service agent laughed on the phone and said they were not covered. Go to the dealer or Auto Zone do not and I repeat do not ever buy a battery from this company. Furthermore, they refused to send me a copy of the warranty when asked to do so. Look at all of the 1 star reviews and there are an absolute ton from their stores. read more

Terrible customer service. I'll never go back to this store. I was treated like I was bothering the salesperson who, instead of helping, stared me down as if trying to intimidate me. I quickly left. If you want to shop at Batteries Plus, go to the nearby S. Colorado Blvd. location where they are nice and helpful. read more

Went in here on a Sunday. 2 employees there. One hiding in the back, the other at the counter. Verrrry slow, with deep line as a result. I would avoid this store. read more

Very rude and unprofessional young employee. Won't be back. Didn't catch his name but he was wearing a hat, brown hair, and nails painted.

I was stuck with a dead car battery whilst trying to get home yesterday. I got a jumpstart from a kind stranger and called Batteries + who offered free installation and a fair price. Without a hesitation Bryan had the battery installed within 20 minutes of my arrival and I was ready to roll for the next several years. Thanks Bryan, and thanks Batteries +. read more

Have purchased various types of batteries from this location. Each time the associate was helpful and fairly priced. read more

Came in to get my sons truck battery replaced. Jamie was a great help and I would highly recommend this place. Knowledgable and helpful.

Purchased a new battery for my 2000 Jag. After installing, car would not start. Since it was a new battery, assumed must be another issue. Had a mechanic check it out. Battery was BAD! Returned battery and was told wasn't their fault they sold a bad battery (this from a store that specializes in batteries!) and I had to eat the $160 I paid the mechanic. read more

Excellent place to order a spare back up fob for your car! The service is good if you're patient and understanding that they need to order the key and spend a little time programming it. read more

This store was referred to me by Squaretrade. I took my Samsung Galaxy S8 phone here to be fixed. They put the wrong color cover on my phone. They told Squaretrade it can take 2 weeks for a silver back to arrive. I submitted my claim on April 3rd. It's now April 29th. No silver back and now the phone is no longer working. This is the absolute worst service I have received. read more

After Best Buy failed miserably in having the replacement battery for my phone in stock and didn't bother telling me before I showed up, I immediately made an appointment with Batteries Plus Bulbs. Almost immediately, the rep called and said they didn't have the part at that store but checked availability and sent me to this store. Cody was extremely helpful and got me on my way in about an hour. Kudos for being able to do the simple things so well that account for excellent customer service. read more

I have never written a review before. I was cleaning house and found an old business card for Batteries Plus with Shawn as the Manager. I tore the card in two and put it in the trash. Then I had to dig it out because I had to write this! I had purchased about a dozen batteries from this store over the years for cars, trailers and boats. About 2 years ago one of the two batteries died in my 2005 diesel truck after 10 months. Shawn replace the one but told me I did not need the second tandem battery replaced. A month later second battery died. They told me it was from customer abuse and refuse to replace it. My truck had never had problems with batteries before or since. Customer abuse...wow! I will never set foot in a Batteries Plus again. I now go to Costco who understands customer service. And the business card is in the trash again. read more

My cell phone was not keeping a charge. I decided to try buying a battery here instead of going to my wireless provider. I called them to see if they even carried a battery for my phone (thankfully they did). The rep I dealt with was quick, efficient, super helpful (he offered to hold a battery behind the counter since the stock was low) and even gave me a 10% discount when I picked it up. I got a battery for under $40 which I'm sure AT&T would've at least doubled that. I'll be coming back here in the future for sure! read more

Great service, products and prices. Nate helped unload 6 large dead batteries from my car and then loaded 6 newly purchased ones. Amazing customer service. read more

Thanks Aaron! Quick checkout, great customer service! In and out in less than 5 minutes. Aaron was professional and courteous. Will come back again for battery needs. read more

Always treated great and they keep the store nice and clean. Easy in and easy out! Good business!

Wow this place has managers that will work out anything for you to uphold that brand and company. Highly recommended

I have been in there twice. They were extremely helpful and friendly both times, Thank you Erin. Helping me out to my car since I had my toddlers the first visit and helped with a return the second. They were nice and well educated. I will gladly do business with them again. read more

I wish I read the bad reviews before I came. They have horrible customer service. They don't take batteries back! I have an alarm system that I was trying to do a self diagnostics to see if the malfunction was caused by my old battery. I put the new battery I bought and the alarm system didn't work so I now have to call the company for them to come out as that was not the problem. They won't return it because the have "no way" of determining if I damaged the battery! Come on! So I'm out $$$. read more

These guys are very helpful and reasonable.Car lamp bulbs to watch batteries.

I would give them less. I purchased a battery for my truck less than 2 years ago. The battery would not hold a charge. I was told by one of their employees that I needed to charge the battery fully and then take off the negative cable for a couple of days. If the truck started it was the alternator. After 2 days the truck started. I made and appointment for the alternator to be replaced at a local mechanic. After running initial tests the mechanic said "I would love to sell you an alternator but you don't need one, your battery is shot." I then took the battery to batteries plus and they ran a test and said that the battery was just fine. I took the truck back to the mechanic who ran full diagnostics on the truck and came up with an error code for the OnStar in my truck. I then took my truck to a certified GM/Chevy dealership for a complete work up and testing. The truck was kept and tested all night and the OnStar code was because of a low voltage problem. Their final conclusion was that nothing was drawing off the battery and test Results were, "Replace Battery". Batteries plus refuses to warranty the battery that was tested and failed by 2 independent mechanics who very well could have sold me an alternator and went about their business. I am now sitting in a parking lot waiting for a different company to bring me a new battery. The only saving grace is that I am retired and have nothing to do and married to an attorney. Next stop is small claims court where I will waste their time as they have mine for the last month or so. Also according to the manager Wesley, the warrantied battery does come out of his pocket. I have never worked in retail, is this true? Are stores or employees punished for faulty products? The store information is listed below. 8202 S. University Blvd LIttleton Colorado Manager:Wesley read more

Was trying to do the right thing from an environmental perspective. Walked into the store with a quantity of four 4' fluorescent tubes for recycling. I was quoted a recycling charge of $5/linear foot or a total of $80 for those four tubes. You can reach your own conclusions regarding this location's environmental sustainability actions. read more

We brought in a phone cracked screen to be replaced and didn't have a wonderful experience with Zech, he could have been more friendly and attentive. We, Deaf people don't bite. :) read more

I took my phone in to repair a crack on my screen. They quoted me that it would be repaired in an hour. When I came back two hours later they told me they had damaged my power port and lcd screen and it wouldn't be fixed until the next day. 18 hours later I had my phone back and is still not fixed right. They forgot to put on the waterproof cover over the call speaker. read more

They've got your bulbs & super great selection. If u can't wait for any Amazon delivery of your rare bulbs, batteries, etc. check here 1st - they may have exactly what u need read more

Yes, most times it is not a big deal to replace a battery. But, if you are looking for a special type of battery, or some assistance replacing a battery, this place is great. I've been here a couple of times now to get replacement batteries for my garage door openers. On my last visit, I was seriously in the store for less than 5 minutes. In that time the guy selected the right battery, installed said battery, and rang me up. Cost was only like $2 as well. Totally reasonable for not having to deal with the hassle of trying to open up the opener, figure out what kind of battery to get, etc. And, the staff there have always been very helpful. read more

I had the best experience as a first-time customer! Mark was incredibly helpful. He tested the battery and replaced it in about 30 min. and gave me a great price on the battery. An all-around great deal and positive experience. I would highly recommend this location for your battery and bulb needs! read more

I had this store replace the battery in my Garmin device twice. They did a great job! I went back today to get it replaced again and they refused! Acted like it was rocket science. I guess they don't need my business. read more

Simple. I needed a battery replacement for my 2016 Tahoe. I was quickly informed that the replacement is $270. I questioned the employee of the price and told him that the price sounded high. Maybe the price was incorrect. I contacted Costco and replaced the battery with them for $177. Big Difference! read more

Only once in my life have I ever been treated so bad I wouldn't go back to a place. This is one of those places. They broke my iPhone 4s trying to replace the battery. I was disrespected by Mike the district manager, who handled the situation unprofessionally. I was forced to seek out corporate management in Wisconsin, to resolve the situation. The iPhone with my only voice mail records of mother who passed away were forever lost because they broke it. Thanks a lot and I'll be composing a letter to the corporate headquarters telling them how I really feel. I mean you guys didn't even apologize for the inconvenience. If I could I would leave zero stars! read more

I needed a new phone battery and went into this store because my previous experience was very good. This time it was a waste of time. I was told that their shipment of new batteries was sent to Florida by mistake and to come back after 4:00 the next afternoon. I showed up at 6:30 the next evening and was told that the shipment came in however it had not been un- packed yet. Sorry, I'm going somewhere else. read more

All my previous visits to this store were quite positive. Recently, my 5 year old battery was showing signs of being tired; however, it had never not started. So I took it in to get it tested. The associate said that it had a parasitic draw and that he could not replace it until the source of the draw was found and repaired. I took the car to a mechanic to run diagnostics for this "problem." The mechanic found no parasitic draw problem at all and replaced the battery. I ended up being out the cost of the diagnostic. read more

They damaged my watch and I had to wait over three weeks to get it fixed and they had next to no professionalism or customer service.

My car battery died the other day guys at the store helped me find a new one. And my car died a couple miles away and Dominic just clocked out and offered to come help us take out the old battery and put the new one in on his own time. Always going to them for batteries now great help from the guys in the store. read more

Was able to get a new battery installed in my watch for less then $10 and also picked up some inexpensive LED bulbs, and AA rechargeables. I'll be back!! read more