Came in here for a new phone yesterday and was helped by Isaiah. Amazing service lots of patience…read moreand answered every question I had. Process was super fast. If you ever need help I recommend you ask for him. I will definitely be coming back and asking for him when I need help ;) thank you again Isaiah awesome service!

From the owner: Switch today & enjoy America's largest 5G network.read more

Long wait times and you can't pick up an order, trade-in an old phone, and they can't help you when…read moreit comes to the insurance you pay for your phone. Go to La Paz if you want actual service and assistance.

They need to be faster. This pace is ALWAYS slow and the employees talk too personal to the…read morecustomers. They should just get what they need done without talking personal about their lives and walk out.

Update on my review of this store and customer service representatives. 6/2/26 People watch out for…read morethis store not using your true address for the contract. Got scammed into a contract by the manager around a year ago just so they get that commission and they added a couple boxes and told me they were giving them to me and my wife and don't tell you you are being charged for them more commission money. Once I started having problems I called customer service hours on the phone they never told me I can't have internet for my house at all because of my address and finally the last customer service representative looked up my address and told me I can't have their service at all finally a person that was truthful. I quit making payments on the phone do to a fraudulent contract and they took me to collections on a fraudulent contract how stupid is that. Also if you're late on your phone payment they will text you that you have 40 sexual texting complaints against you and I had to tell my wife what I was being accused of and at the time my wife was on hospice care . Ya I got a hold of BBB let them know what was going on with T Mobile. A couple days later or so the guy in charge of my complaint called me and told me I was not liable for the phone or contract anymore lol. The guy in charge of my complaint told me the way they signed me up at this store wasn't fraud well BBB thought differently lol. This store and almost everyone from T Mobile customer service representatives literally lied to me on the phone never telling me I should not have internet through T Mobile at all. One representative told me it was an Apple problem or facebook problem. Good luck people if you want to do business with scammers fraudsters and liars. A lot more happened but fingers are getting numb from doing other reviews today on facebook of T Mobile advertising. Ya they keep taking them down so nobody can read them but I put my reviews right back up lol.

If I could give 0 stars I MOST DEFINITELY WOULD…read more My parents went in back in January to upgrade two phones and whoever helped them added a bunch of trackers that they didn't need as well as an additional phone line with AN ADDITIONAL PHONE that my parents have been paying for. They were scammed!! I can't believe that one of your employees did that simply because my parents are older. SHAME ON YOU! Luckily I am due for an upgrade & saw that there was all these numbers added onto their billing. Please do not go to this store, & if you do beware of the charges on your bill. If you're an older person please wait for someone to go in with you.

DO NOT SHOP AT THIS AT&T STORE…read more If I could give zero stars, I would. This store is completely dishonest. They will sign you up for an AT&T Business account without telling you and add on insurance you never agreed to. They'll give you one "estimated total" for your monthly bill and then when your first bill comes, it's DOUBLE what they promised. Once I finally figured out how to log into the business account I never signed up for, I went back to the store to speak to the manager, Robert. He was rude and acted like I was the problem. Told me I shouldn't have a bill since I just opened my account and what I was looking at was wrong. He told me his associate, Jessica T, should have told me that she was signing me up for a business account and should have told me she added insurance. I reminded him that while all of this was happening, I clearly remember sitting there waiting for Jessica to come back from the back office , while he was busy chit-chatting with a couple about how he sells tiny homes , saying he only works at AT&T for a steady paycheck since he has kids blah blah , I even told him I watched him give that couple his contact info for the tiny homes, and his face went completely white when I said it. I also told him I had questioned Jessica at the time because I received an AT&T Business email, and she quickly grabbed my phone saying, "Oh, let me see," and held it for a few minutes now I understand why. Mind you, Jessica was sitting right next to me while I was talking to Robert about her and she had nothing to say. Robert still tried to tell me that the business plan was "the best plan" for me and that he couldn't switch me back to a regular account until I had been with AT&T for 30 days. I was told my monthly bill would be about $65 I logged in today and my first bill was $156. Do not trust this store. They are misleading and take advantage of customers. And on top of all that AT&T has the worst service in the High Desert. It's extremely slow and unreliable. You're better off going with any other provider

I would give this place. "0" if at all possible. I've visited this store and the same two service…read morepersonnel were there. I should have gotten their names. I was once told to call the help line and then just today and the attitude was uninterested and rude when I was trying to figure out my phone. If management is reading this, find someone who actually wants a job. Your reputation will rebound for the better. Thank you

They just fixed my iPad and now it works perfect ... it only took 30 minutes on the wait time and…read moreno appointment was needed!

Fast and professional service from this Zagg. I use Zagg for all my screen covers. It's the sicker…read moreprice the first time you buy the protective screen (about $45 average price) but if that screen gets cracked/ chipped you just bring the phone back and it's only a $12 replacement fee. Always easy and the experts do the work.

Thanks to the young man Mark, this location just went up in stars…read more Went on a Sunday morning right after their noon opening time. I was about 6th on waiting list, and it was not long compared to my last visit there. Mark was incredibly friendly, knowledgeable, and oh so helpful. Best of all, service with a smile. Gis parents, grandparents, whomever have GOT to be so proud of him. I know I am, and I let him know. Yes, we chatted up a mini storm but he was able to work, talk and get me out. Vest part was I was able to get new equipment for a relocation tomorrow. This "kid" has a very bright future. Seriously blessed o ha e crossed paths with him.

erick was a huge help in locating recent that others say was lost so thx for the effortread more

Ok Trinidad hooked me up and got my phone great. I am bedridden and spastic quadriplegic. He…read moreactually came to my house for me. Good guy. Very professional and kind. I would recommend them. Summer was also very nice on the phone; very pretty personality.

Miscommunication. Tehc called me and is fixing it tomorrow and actually picking up phone at my…read morehome. Thanx

I unlocked my phone here and activated and got unlimited everything for 35 bucks. pretty good deal…read morei recommend going here. the workers are friendly and they help you with everything you need.

From the owner: We are 1 stop phone service stores in Hi-Desert area. Because, we are a authorized dealer for…read moreMetroPCS and Boost Mobile. We also can do carrier unlock, flashing, repair, etc. We buy or trade your current phone. Upgrade now.