Honestly. Some of the best customer service I received by any phone store associates. Bre and the…read moreManager Ramon, did everything in their power to make me feel welcomed and took care of my needs as a consumer. Even though the sales representatives gave me a hard time over the phone, the them as a team made it their mission to make sure I left with the best service. Allowing me to upgrade my devices and with a better perspective of Verizon. Will be returning to this store for now on. Service was a 10/10 And value 10/10

Service was horrible. Walked in told them I was here to pick up an online order some guy informed…read moreme that the safe would take 10-15 minutes to open up so that I could wait in the lobby. After waiting 20 mins I was informed by the store manager David that they couldn't process the order because the only ones they have in stock are to sell to the customers that buy from their location even tho corporate confirmed that my order was ready and for me to pick it up. They wasted my time so I'm saving your guys time don't even bother going there it's a joke. Wish I could give it zero stars or negative 5

I unlocked my phone here and activated and got unlimited everything for 35 bucks. pretty good deal…read morei recommend going here. the workers are friendly and they help you with everything you need.

From the owner: We are 1 stop phone service stores in Hi-Desert area. Because, we are a authorized dealer for…read moreMetroPCS and Boost Mobile. We also can do carrier unlock, flashing, repair, etc. We buy or trade your current phone. Upgrade now.

I went to pick up my new phone and dealt with a pleasant young lady.I requested a transfer of my…read moredata from my old phone to the new one for a fee and was told to come back in a couple of hours to pick up the phone. When I came back the young lady told me that the transfer was not done yet and it showed that it will take 9 hours which I questioned never having to wait that long for transfer. I wanted to be sure it will work because I need my phone for work and she assured me it will and it was because I had a lot of data. 1 hour and 1/2 later the transfer time was still 9 hours and I knew something was wrong.Went back to the store and dealt with a young and visibly knowing man that fix the problem in 15 mn having my transfer time from 9 hours to 2 minutes. Nonetheless to say my day was very inefficient because of this . I understand things happen but an apology of sort will have be nice because obviously the first time it was done wrong. Of note , I like their dress code which is very sharp and I love the grey and black mix of the outfit.

Verizon just keeps nickel and diming you nickel and Diamond you wanting more money more money more…read moremoney my service was $105 including the payment on my phone and then they went up to 106 and this month they want $116 I told them where to stuff their business and went with a different provider I called and gave them the opportunity to reduce my bill back down to normal and they said they couldn't do that because the credit I was getting had expired so I went elsewhere try AT&T and they're cheaper and they probably work just as well, screw you Verizon and remember Verizon you need me I don't need you

I got my phone fix like a year ago and everything is still working good and there prices are good !read more

Couldn't beat the service fast friendly and knowledgeable I will always choose this place thanks…read moreagain

Victor was helpful and quickly resolved the issue with my phone. Always professional service at…read morethis location.

Victor did an amazing job. Very professional and fast. Have all my phones covered with ZAGG. And…read morethe Victorville location is amazing. Thank you.

hands down best repair shop in the HD. Great prices service is the best. There's no hidden fees…read more try's to work with you the best that he can. He knows what he his doing. Will be back if I ever need these type of services. Shop is very clean.

My Samsung Galaxy S9+ phone backing cracked even with a sturdy case. Go figure! The front was fine…read moreso I didn't think to look in the back until recently. MC Repair has super high ratings and reviews. I thought I give them a try. So very happy and glad I did. They are located at the Park Centre in the City of Victorville. I called them first to get some information before heading over to the shop. I spoke with Martin. I believe he is the owner. He was very friendly, nice, and helpful over the phone. He was even more so in person. Thanks Martin! I initially ordered and paid for an off market phone backing. It didn't take too long until the part arrived. I returned to the shop for the repair. Fix didn't take very long at all... maybe 20 mins tops. After my phone was fixed, Martin shared with me that he upgraded the phone backing to the original free of charge. I offered to pay for the difference, but he said don't worry about it. Thank you so much Martin for your amazing service, ensuring quality repairs, and going above & beyond! I appreciate it. If you need phone repairs and/or any electronic device repairs, look no further. MC Repair is for you! Highly recommend them to everyone in town and out of town as well.

Just walked in to get my nephew his first phone. Alejandro was great help. He was very…read moreknowledgeable and helped me pick out a phone that was suitable for my nephew. He also let me know all the current deals and saved me tons of money. I will be coming back for the Christmas sale this year for sure.

Please people dont go to this place. This people are a bunch of rip offs. One of the girls that…read morework there made my husband get the highest plan and said that he had to get that plan or else she couldnt activate his phone and she charged like 30 bucks in taxes and added insurance without asking.

Had to rate five stars for five reasons. 1. Great customer…read moreservice. They were quick to get me set up with an upgrade. 2. The price was exceptional. They had a great deal going on and I paid nothing out of pocket. 3. Attentive and great vibe by all of the workers. 4. Tried his best to set me up with a phone that was good for my capabilities. 5. Gave me a free accessory along with my order. This guys are really willing to go the extra mile for heir customer Thanks again, I will be back for sure Really recommend this place!!!!!

The staff here is very nice and patient. They helped my switch be a very smooth process, when I got…read moremy phone all my old contacts and pictures were there. Will be recommending this store to my friends

Last week my phone went "haywire ". The screen would not light up,so I couldn't navigate into…read moreSettings. The noise that came out sounded like "scramble talk".. The first visit the staff confirmed that the phone had to be replaced and insurance was still valid.. Jocelyn and Nyla (store manager) were very helpful. I returned on last Thursday and Griselda helped me. Most of the information and contact info was transferred from old to new phone. The store staff were GREAT!!!

Horrible place!! I went in to replace my broke screen…read moreprotector and was told by an associate named Deanna (whom I've delt with before, horrible!) that they do not honor the warranty anymore!! The store can change it anytime they want too!! Why does this woman still work there?!! Horrible, rough, and does not have good customer service skills!! I asked for a manager and she told me that he would tell me the same thing! What a smart butt (you know what I really wanted to say). I told her I'm still allowed to ask to speak to the manager!!! She told me no manager on duty til 1pm... it was around 11:30. I asked for a business card for that location and she went in the back room to grab one and returned with Surprise surprise... a manager. She told me she found a manager. No business card in hand, he tells me (respectfully) that I can go to Zagg store and they won't know the difference and will replace it for me. I still wanted that business card and he went to the back to grab me one. WHAT KIND OF BUSINESS HAS AT&T TURNED INTO?? how do you not honor a product you sell with a "lifetime replacement warranty" and not honor it?? I knew better than to go to this location but I was in the neighborhood... this location is HORRIBLE!!! By the way... I googled the "lifetime replacement warranty" and it still comes with the screen protector purchase.... So why was it not honored??!! I can understand new purchases, if you discontinued it, but I bought mine with that warranty!! HONOR IT!! Never will I go back to that location nor would I recommend it... heed the warning.