We reached out to Jessie Kosko at Lynx when ADT failed to set up a home security system in the…read moreagreed timeframe. After speaking with a couple of other providers, we gave Lynx a shot & they delivered on time & budget! That was 3+ years ago & we've been very happy with the equipment & service ever since. Highly recommend Lynx!

I've had an incredible experience from phone calls to in person set up! I had a minor tech issue…read moreand the team swiftly resolved it. Shem, Justin, and Mike have all been incredibly helpful and are supportive throughout every step of the process! 10/10 recommend Lynx!

Excellent Product, Excellent fast Service, Excellent price points…read more Owner is very responsive to your needs..

When I needed a new computer for my small business several months ago, I put in a call to CMC…read more Frank was incredible - he quickly found a brand new computer and had it ready in record time. In addition, he uploaded the files from my old computer so we were able to immediately resume operations. His knowledge of computers is outstanding. From now on, if I need any computer-related services, I'm calling CMC!

I have very mixed feelings about this location. The first…read moretime I came here (back in September), I was told that if I dropped my phone off before 3pm it would be fixed the same day. I arrived a little after that, and my phone was repaired and ready the next day with no issues -- so my first experience was positive. Four months later, my screen started malfunctioning with no physical damage, which should have been covered under warranty. I scheduled an appointment online for Monday, drove 30 minutes, and when I arrived the store was closed, even though both the website and phone system still said they were open. There was no notice or update. I called the next day before driving there again and was met with attitude about them not notifying anyone they had been closed. When I arrived later that afternoon around 4:15pm to drop off my phone, the entrance still wasn't shoveled. I had to climb through snow just to get inside. The next day, I was charged $99 by my insurance because the claim was automatically changed from "warranty" to "accidental damage," even though the repair was not accidental. (This was done by the insurance company, not the store.) When I went to pick up my phone, I was told my SIM card tray was missing -- which was not true, as it was in the phone when I handed it over. It was inside an OtterBox-style case that snaps together, so it couldn't have just fallen out. The employee I originally gave the phone to claimed it was never there, while the employee helping me at pickup (who was much kinder) offered to order a replacement. I ended up ordering one myself because either way I would have had to wait two days -- but if the store ordered it, I would have had to drive 30 minutes back to pick it up. It made more sense to just pay the $6 and have it delivered to my house. That said, I want to give huge credit to the second employee who helped me with the insurance issue. He spent nearly an hour on the phone fighting with the insurance company, dealing with dropped calls and transfers, all while still helping other customers, just to make sure I wasn't wrongly charged. He didn't have to do that, and I truly appreciate him for going above and beyond. Because of him, my experience went from incredibly frustrating to being handled with genuine care and effort. I just wish the overall process, scheduling, and communication, was more consistent and professional.

I was highly disappointed in the customer service at this location. I made an appointment the…read moreprevious day to have my Xbox repaired. I showed up within the specified window. I was told, in a dismissive tone, I needed to go to Manchester (about 30 min away) as they did not have a tech on staff to fix a Xbox. I asked why no one had called me to let me know they would be unable to fix my xbox at this location, before I drove 45 minutes to get there. I was told by the worker that he has hundreds of appointments and can't look at all of them. I told him a quick look would have shown an Xbox repair that they would be unable to service. His overall tone was dismissive and showed a complete lack of customer service. I went out to the parking lot and set up an appointment at the Manchester location, and was pleasantly surprised when someone called me from there within minutes to verify my repair request. Again, in my mind, disproving the claim from the worker at the Newington location being unable to keep track of what appointments are upcoming. I would like to add that, weirdly, the floor was covered with small bits of old food. Very disgusting. Overall, the customer service and cleanliness of this location is lacking. I will definitely be going to the other location and will not return here. I do not recommend using this location.

Great price , great customer service and really fast service! I would recommend this business to…read moreeveryone.

The home button on my iPhone shattered from a fall. Mobile Rescue was able to replace the home…read morebutton for $60. The problem is that the TouchID capability is now lost because apparently that's what happens once the home button is broken and replaced. The other option was to go through Apple to replace the home button for $150 but the TouchID would be functional. I wasn't informed of this until I got home, realized the TouchID wasn't working and called Mobile Rescue to ask about it. It would have been great to know this during our first call. In fact, I asked if he happened to know how much Apple charges to replace the home button and the person said "I'm not sure" (I worked with the same person from beginning to end). If I knew that these were my options ($60 - No TouchID vs $150 + TouchID), I would have chosen to pay more to have a fully functional phone. I was offered to get $30 refunded BUT I would have to bring the phone back in so that they can take the home button back. No comment. Also, even after fixing it, the home button is not what it was before. I sometimes have to press down on it twice for it to work. Mobile Rescue explained that the fall could have caused that and that they could fix it for another $60. No thanks.

Let me tell you about my visit yesterday to the AT&T store in Bristol on Farmington Avenue…read more Commission based salesman price you on an upgrade with a tablet for a price that was cheaper then you're old monthly bill. They lie and say it's one price with insurance on both devices it's this price. The next day we find out our bill is $80 more. The salesman lied only to get a commission. When we complained they said this is the price and the salesman isn't here to help you you'll have to come tomorrow. I'm appalled at the service of the store. The other salesman in the room won't help you because they didn't deal with you. They don't care, all they want is there lousy $20 commission and they say screw you if you have a problem. What they do is the classic bait and switch routine. We turned in our tablet kept the phone. And now we're going to Verizon. Do not go to this store. I believe they have a system to rip off customers and then when they see the price a day or two later on the bill on the computer they lie and say that was the price. Beware

I want to shoutout Nadia from AT&T online representative in the loyalty department. Her customer…read moreservice is amazing and she went above and beyond to assist me on yesterday. I felt valued as a customer and she made my day!!!

Friendly and fast! My only wish was that the prices were a little lower. My elderly dad needed a…read morenew charger and for his phone to be inspected for charging issues and cleaned. $60 total seemed a bit high. They offered a free screen protector which he didn't have so that was nice.

First of all DO NOT PAY THIS DUDE IN CASH. He's in the process of getting evicted from the building…read more(look it up) and who knows when he will be thrown out. As strange as it is, he video tapes you while inside the business then uses the video on your review to make you take it down. Check out the videos of me below that he posted. Went there on a Saturday and gave the Iranian owner named Majdi my Iphone to fix a cracked screen. End up paying $95 for the "mid" quality screen after he tried to hustle me into paying more. When I went to pick it the phone, he says he put in a screen but the new screen was also SHATTERED but will get a new one on Monday...he says to pay him now (I know, dumb move). After giving me the runaround for days, I go down thurs and he tells me to make an appointment for Friday at 3:30. On Fri at 3:35 he texts me that my appointment is rescheduled for 5:30. I text him that Im done with him giving me the runaround and want a refund in which he says fine. When I drive all the way down there to get a refund, he's all pissed off saying he had a bad day and tells me hes not refunding me unless he gets the shattered screen back. I refused to let this shady MF touch my phone again. I offer to bring the screen back after I get it fixed elsewhere but nope he's not doing it. I got beat for $95 but if I could save a few people from this happening to them its all worth it. Be extremely careful what you give this guy and like I said do not pay cash. Majdi, good luck with your store and bro pay your rent!

Not a big fan of Verizon in general, but I've been going to this particular store for years…read more Usually the staff are very nice and helpful.

Employee Tim was awesome. Tried to help me save money and wasn't pushing a sale. Great dude. Ended…read moreup buying a new phone and process was smooth and easy.

Fast service and a personal call from technician. I really assumed a couple of days to be fixed,…read morebut in a few short hours they were done. Great neighbors to have . What a blessing

I've had these folks do two separate jobs for me. First was moving from an old laptop to a new. It…read morewas done quickly, completely, and at, what I consider, a very fair price. Second was to help me set up a Zoom party for my Mother's 90th birthday. While it appears that my audio problem was an update to my software that somehow got delayed, the tech who came was patient and very informative. I can't recommend this company more than to say they are local, customer service first, and completely responsive to your needs. Well done and I will be back!