I called the Police on this guy! Horrible Experience. Here is what happened with this lecherous jerk that I would advise you not let into your home! Bernie the owner was helping my wife and I who were considering a high-end home theatre installation and more. All the time we are talking he keeps looking my wife up and down and staring at her breasts. I was shocked at how blatant this was and the way he kept doing it and did my best to let it pass. When we left the store my wife said, "did you see how that guy was looking at me?" I said I did and was upset by it. She explained that some guys are just jerks like that. But she definitely did not want him in our home installing anything she said, he made her feel very uncomfortable. So I went back to talk to Bernie and said calmly that my wife and I both noticed they way he was looking at her and I felt he was disrespectful. I was calm and wanted to talk to him to give him a chance. He said quickly "get out of my store!" I asked if he didn't want to discuss this a bit, and he opened the door and told me to leave. We called the Police. A nice police officer came, he understood and said I should write a review and he would talk to Bernie. The officer took down our names for a report. The officer went in and talked to Bernie. He came out and told me that Bernie said he remembered and that my wife was wearing a revealing dress (she was not, but thats beside the point, disgusting, right?). The officer was kind and said there is little that can be done except to write a review and warn other people. So if you are about to have home audio installed or anything else, and if you have a wife or daughters in the house, beware of this jerk, and buy somewhere else. There are plenty of stores with this kind of audio and I found someone better and cheaper for installation rates. Again, protect your family and stay away from this man and avoid his business, this kind of behavior should not be acceptable. read more

So I was starting to get bored with my sound from my older Focal Speakers So gave Bernie a call to see what choices I had. He said I have a lot of choices now. lot of the speaker Manufacturers he has in stock have made big improvements, I said I want to do a big upgrade to my speaker sound So he said you probably want to listen to the Sopra N°2 made From Focal. I went to the website to see how they looked and loved the styling of it. I call him back to see if he was available to show me, and he sure come on down ill fire them up for you. he's always excited to make time for customers. I get there and he says are you ready to be born again. I'm like, I am. lol we start off listening to my favorites like Eric Clapton, James Taylor, Frank Sinatra. I was blown away from the Sound, it-was like listening to my favorite again for the first time, Amazing . So after an hour of listening, I told Bernie I'm sold, When can you have them delivered, He said this week. I cant wait to see them in my house. Thank you Bernie. read more

I called The Audio Store to inquire about options for a new cartridge I needed for my turntable and spoke with Bernie. After he spent lots of time explaining what they had to offer and what made sense for my set-up, I decided to purchase from The Audio Store, regardless of the far distance they are from my home. My experience was wonderful. I recognized in Bernie something you rarely see anymore - sincere respect for the consumer and for his staff who are just as professional, respectful, and knowledgeable. Can't say enough except to say, go experience this place and Bernie for yourself. It's an honest business - they're professional, fairly priced, no gimmicks, no pressure, and best of all to realize, they are excellent at what they do. I'm not going anywhere else for my audio needs. read more

I've been going to The Audio Store for 2 decades and it just keeps getting better! If you enjoy music or home theater, you owe it to yourself to schedule an appointment to visit Bernie and his staff. These are true industry professionals who offer exceptional customer service. This boutique storefront stands apart from any of the big box stores, providing a personalized listening experience that allows you to audition a wide selection of the most awe-inspiring equipment available on the market today. Whatever your Hi-Fi or home automation needs, you'll be sure to find a solution here. With tons of inventory IN STOCK, you can enjoy your new setup without the wait. Custom installation is also available! read more

Stopped in a few months back for some simple questions about a home theatre room. Bernie, the owner, was so knowledgeable on the products and setup I was inquiring about, I decided to take the plunge. I've had my theatre room up and running for over a month now, thanks to Bernie, John and Harry (the installers) and I couldn't be more pleased with the way everything worked out. The room was finished a couple days ahead of schedule, and even though I decided to add a few extra components into the mix, my quote was still kept below my original budget! Safe to say, I'll be returning here for any other home theatre/high end home audio purchases in the future. read more

My 30 plus year old Accuphase DP 70 cd player is has performed flawlessly until two days ago. The draw is not moving smoothly. I called The Audio Store and spoke to Bernie and he said not sure if parts are available but bring it in and we will do whatever we need to get serviced. All these years later and they still want to help me. I truly believe most people would have just said it's too old what do want me to do? Not the Audio Store. This is why I am still a loyal customer. I buy all my TV's and electronics from the Audio Store. Nothing beats their knowledge, excellent products and the peace of mind knowing they are there after the sale. Thank you Mark read more

I have been doing business with The Audio Store for over 20 years. Bernie is one of the best in the business. He is very knowledgeable in the gear he sells and will never try to sell you something you don't need. His installers go above and beyond the call to make sure the customer is satisfied. I would highly recommend The Audio Store to anyone looking for the best customer experience. read more

The Audio Store has provided great customer service from consultation, design, and installation of quality entertainment products tailored to our needs! The crew was great to work with at all stages and stand behind the products they sell. This is our second time working with this company and we have been and continue to be very happy customers! Thank you Audio Store! read more

I've been shopping at the Audio Store for years! Purchased a home theater receiver, blu ray player, center channel, power conditioner and a turntable from Bernie. He is very knowledgable and takes time to help me select the best thing for my setup. I always look forward to going there becuase I know my home theater will thank me. read more

I've been a customer of The Audio Store for over 25 years. I continue to receive excellent service from the knowledgeable staff. Bernie has provided exceptional guidance through the ever-evolving array of audio and video technologies. Many upgrades later I'm still a very satisfied customer. Highly recommended! read more

My wife and I have been long time customers. Excellent selection of high quality products. Very fine Custom installation services with an excellent staff. The only place we go for our entertainment needs. read more

My purchase was just as described, shipped promptly and was well packed. I received a follow up call from the owner after delivery to make sure all was well. Two thumbs up! read more

I would type a new positive review but Yelp will more than likely take it down. I am seeing a patten with Yelp .