Step into the world of true high fidelity expertise with the Audio Store…read more Bernie's many years of experience will always be helpful for anyone seeking to purchase high end audio equipment. This is the place to go for all your audio needs.

Fantastic audio shop: - extensive knowledge and experience…read more- wonderful customer service - great list of audio equipment offered

Best Buy has been a favorite for a number of years. Of course, we've all had to adjust to changing…read moretechnology, especially those selling and supporting ever changing landscape. Recently, my daughter decided to investigate a Cable free lifestyle. Yes, there are options, lots of options. We talked and she narrowed her field down to a neat list. At her request, we went to Best Buy. My role, moral & technical support. We were quickly greeted my a technician and got very knowledgeable advice on the latest WiFi router and Modem. Then the conversation broadened to Service Sticks and Devices (i.e. Amazon Fire, Roku, and so on). I faded back into the shadows with my daughter & the Best Buy guy's fast techie talk, comparing pros and cons of alternate service and options. Okay, I was no longer moral/tech support, but on the a cloudy track of learning. With me in tow, she made her decision and proudly helped her humbled dad out of the Store. With the Best Buy Guys help this became a painless process and after some initial upgrade costs, my daughter has made the transition, pleased, and saving on her monthly entertainment budget. I'm now looking forward to her and the Best Buy Guy to walk me through the fogged abyss and into the Cable Free Light.

The Best Buy Marketplace is perhaps the worst idea this company has ever executed…read more You buy a product for delivery on the Best Buy website. They may have it in the store, but you'd like it delivered. In small text it identifies some third party that is going to fulfil the order and delivery--but maybe you didnt catch that or understand what it implicates, afterall you're on the Best Buy website, not on Amazon. If you dont get the product, Best Buy tells you that you have to contact the third party. But you bought it on the Best Buy website! Let's say the product is on sale at Best Buy, and the product is going to be delivered by the third party, but they dont actually make the delivery... and the sale ends... Best Buy may be able to cancel the sale but they wont honor the sale price ... even though you bought it on the Best Buy website during the sale period! Best Buy literally tells you they match sale prices, but they dont match prices of third parties selling stuff on their website! As for returns, if you are a Best Buy + customer, you normally get 60 days... but with this stuff you get 14. I would not be surprised if Best Buy gets sued for this nonsense. They need to clearly say you are not getting the product through Best Buy, so different terms and conditions apply. But they don't. It's misleading based on their standard business practice. It makes me want to go to Amazon or Staples over Best Buy, and I'm sure I'm not alone. I'm trying to support a local Best Buy over Amazon, but if the purchase protocol at Amazon is more predictable, then that's where I'll go.

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

Brian was able to fix our laptop and save our data. He explained the work needed with a very fair…read moreprice Thank you

I had a great experience with them. I worked with Michael. He was knowledgeable and explained his…read moreprocess well. I needed the USB port on an older MacBook Air fixed. He fixed it & let me know the battery needed to be replaced (which it did; I knew that before I took it to Michael). I agreed to the battery replacement & ended up spending $180 for both repairs. I found this price to be reasonable. His work was quality & the repair took about 3 days.

The positive reviews of Jeff Galin's repair of Nakamichi cassette decks lead me to entrust him with…read moreworking on mine. I sent it to him in September of 2023. Nearly 3 years later I've not received any update whatsoever about when it would be completed. It's been 2 years since my first follow up inquiry wherin I politely asked him for an update, adding that I understood he may have been backlogged and/or had other issues. We all have our priorities. But I never heard back from him with an explanation of any kind. I don't know it'll ever get done at this point. In the meantime I've lost interest in my cassettes. They're just sitting there while streaming music has become a better option. It's certainly more reliable, and my nostalgic feelings regarding my history with cassettes has faded as I no longer have my Nak. Who has taken away my enthusiasm for the format? Electronic Service Labs. I wish I would have not bothered to think about having a seemingly minor transport repair done. It's not worth this feeling of not being valued as a customer who has been patient. Live and learn....

Zero communication. No acknowledgement of receipt of my cassette deck, no response to emails and…read morephone calls. Like it just disappeared even though I do have a delivery receipt from UPS. Don't know if I'll ever see my deck again after spending well over $100 to ship it to Jeff and ESL. Incredibly unprofessional. I wish I had researched more. I would have chosen a different shop.