Brought in an expensive 1975 Selmer Mark 6 alto saxophone. The pads that cover the tone holes were…read moreout of shape. Had previously brought this to a music shop in Avon called Music & - - - - where I was quoted $1,200 & 2 months to repair. So I brought it to The Music Shop on a hunch. They charged about $157.00 & 1 week to repair. When I got the sax back, they had fixed things I didn't even know was wrong with it such as straightening keys, re-setting posts. They had re-set all the pads and the sax was as good as new. When I played it, I knew that these people cared enough about quality repairs that I can trust them for any future work.

A while back the nut cracked on my 1986 Guild D212 12-string acoustic guitar. Unfortunately, I'd no…read moreidea where to find somewhere to repair it, and the one lead I had turned out to be someone who'd just retired. So I stopped by The Music Shop when my travels brought me to the neighborhood to see if they had any leads. "Sure," said the young man at the counter. "Our manager does that." A couple of phone calls later, to make sure the guitar and I would arrive during his working hours, he was looking confidently and affectionately at my beloved Guild. A replacement nut leapt into his hand, he asked me about strings, gave me a price, and made a guess at how long it would take (which was wrong, but that's par for the course). Today I picked it up. My baby is back, looks better than I've ever made it look, and sounds wonderful. This wasn't anything resembling a challenging repair to a luthier - I know that - but my beloved Guild got real Tender Loving Care, and that's as good as it gets.

I was surprised to see some of the reviews here vs my visit on 11/11!!…read more I was greeted by the store manager who shook my hand and asked what help I needed? Then several other store workers came over asking what I needed and if someone was helping me. My visit was excellent....everyone was very pleasant and helpful. They even handled my trade in Gibson SG in a very timely matter explaining to me every step. As far as the store its one of the biggest I've been in....super nice store. I cannot imagine not finding what you need. I'll be back soon!

I've never actually stepped foot in this store, but these guys helped get a used pedalboard I found…read moreon their website out to me quickly and communicated very effectively with me every step of the way. David and the guys, thank you so much. I look forward to coming in someday and buying y'all a round. Much obliged for the A+ experience from start to finish. Much love and many thanks from Texas.

I called here looking for a mandolin but he didn't have any in stock. And then when I called back a…read moresecond time in a pre Christmas shopping frenzy mistake he was very polite and explained that I had just called there. If I ever need a guitar I'll go here first .

Scott at Big Johnson's Guitars is hands down the best (and friendliest) guitar tech I've worked…read morewith. I brought in two electric guitars to get work done - one just a basic set up, and the other several upgrades and a set up. Wow, was I impressed. The entire process was smooth and informative. When I discussed the work with Scott prior to dropping the guitars off, I could immediately tell he knew what I was looking for and how to achieve it. Then, as the work began, Scott sent me dozens of text messages with questions and helpful suggestions. He even included a ton of photos showing the expert level of work he was doing on my guitars. He was very transparent! The work he did was exceptional. He is clearly a master at what he does! Glad to have found a local guitar shop and guitar tech that I can trust!

Unique, the owners are passionate and helpful, welcoming. A unique spot for gorgeous stringed…read moreinstruments. I saw cellos, violas, and way more. Worth a look- you'll love it here.

I'm a professional violinist and strings teacher and I have been going to Seery Strings for years…read morenow - wouldn't use anybody else. They do the best work and are very reasonable and honest. I've had my bows re-haired at the top places in London and Seery Strings is better by far. All their work on my instruments I've been happy with. Good selection of quality instruments and accessories. Knowledgeable advice.

This is the real deal. A neighborhood music store with good people, who know what they are talking…read moreabout. Some interesting vintage pieces that you don't find every day. Not a huge store but totally worth visiting to see what they have in stock. Really friendly and nice as well. We must support our neighborhood music stores. Big box stores with zero customer service are not the answer. These guys also give lessons. It is now called Musical Expressions.

This is a great place! Lou is a superb guitar teacher! Don, the owner, is friendly. There is a…read moregreat scene here. I am so grateful I found this place. PS: It's technically called "Musical Expressions" now, but lots of folks still call it Berlin Music Center.

My 15 year old twin sons are avid, knowledgeable and talented musicians (guitar & drums). They…read morevisited George's a few times with their (also musician) Father. Jerry is passionate about music, extremely knowledgeable and personable. Best selection and knowledge of Mesa Boogie amps around! Our family has no hesitation in recommending George's Music Center to anyone, whether you're an established musician or interested in becoming one!!!

Was on the look out for a guitar to handle a wide range of sounds and styles, read many reviews…read moreabout PRS Silver Sky SE models and decided to purchase one. After some online shopping, found a great deal on a desired color - backed up by some super friendly and knowledgeable sales staff at George's Music Center. Shipped super fast (arrived 2 days earlier than initial estimate vua FedEx). Will definitely be confident buying from George's again.

Went in and was over charged for a item ticketed as one price. All the items were ticketed the…read moresame. The counter person knew without looking that the item saxophone reeds were more than advertised. They were an additional $6. No explanation or offer to honor the price on the item.

Jim at middlesex music was amazing!!! I came here yesterday…read moreto get a music book for my 5th grader. Jim knew I was going to need to rent a snare drum kit for him but I was unsure of it so I left without it . he jokingly said see you tomorrow. well guess what he was right! I went back today to get the snare drum kit that my son conveniently forgot to tell me I needed . Jim set me up with everything I needed we had a quick laugh and I was on my way . Thank you for the awesome customer service

Great experience purchasing my next piano thru Caruso Piano Gallery in New London, CT I could not…read morefind what I was looking for locally, so I began my online research and found it at Caruso. For the first time in my life I would consider purchasing a refurbished 1974 Yamaha 48" U1 Black Satin piano 1900 miles away. WOW. I wasn't sure I could do this, but proceeded after reading many great reviews and the four star reconditioning service with 21 point certification offered by Caruso. This included full cabinet restoration as well in black satin. And, after visiting with Richard Caruso thru phone calls and emails, I was sent a video demonstration made by one of their pianist of two I could choose from. I also chose the Piano Life Saver (humidity control) system to be installed by Caruso as well. So, my choice was made, the LS system installed and piano prepped for shipping. Thus, we started the process of long-haul from New London, CT to Denver, CO. After a delay in trucking service availability from New London to its first destination in Kentucky, the Caruso company decided to deliver a load there themselves. Once in Kentucky, my piano was in storage for a short while before it began its journey to Denver. Once in Denver, Caruso suggested delivery to my city of Colorado Springs using Keyboard Carriers. Working with Brittany Caruso, the whole process was flawless. My piano arrived at Keyboard Carriers in perfect condition and after a short wait they were able to deliver to my home. This was an experience that I would do again and I highly recommend working with the Caruso family. Thank you, CPG! My journey began on June 6, 2022 with delivery to my home on August 2, 2022 (not bad at all for a Summer delivery with long-haul shortages) Photos of my new beauty are below.

Purchasing a piano is, for most people, a once in a lifetime occurrence. So it becomes even more…read moreimportant that the store that you make this buying decision meets all of your needs- an adequate inventory of a variety of pianos, knowledgeable and professional sales staff, and a reputation for years of quality sales and service. Caruso's Piano Gallery meets all of the above criteria! Caruso's has a nice inventory of pianos, both uprights and grands. And most major brands are represented- Steinway, Yamaha, Bosendorfer, Baldwin, etc. They have both new and pre-owned models. The showroom is nicely laid out, and encourages you to sit down and try the pianos out. The sales people are attentive but not intrusive- if you ask for assistance they are more than happy to help, but if you wish to be left alone to experiment, they are just as glad to do that also. They are knowledgeable on the idiosyncrasies of the piano brands, but encourage you to decide which piano suits your taste the best. Pricing is competitive- in fact, it appears that their prices are better than some other stores. They offer financing and flexible payment options. Local delivery is included in the price, and delivery can be scheduled for as little as a few days out. I highly recommend Caruso's if you are looking for a piano. You can be assured that you will receive great service, as well as a great piano!

Knowledgeable, friendly and helpful. A gem. The store contains a surprising amount of musical…read moreaccessories and music. It's a great resource.

Over the years I've bought clarinet and saxophone mouthpieces, clarinet barrels, and an R13 and…read moreeven a new Selmer model 67 bass clarinet from Wright Music. They are a dealer for Buffet and Selmer, and carry Clark Fobes clarinet gear too. Every time I see Crystal at Wright Music it is a great experience, and reminds me that in these days of internet shopping, the human interaction in a "real music store" adds considerably to the buying experience. She is always knowledgable and helpful, and if she doesn't have what I'm looking for, she can get it quickly. With the near-evaporation of the W 48th Street (Manhattan) music strip, I've made Wright Music my go-to spot for all things relating to sax & clarinet. Highly recommended and always worth the trip!