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    Crestview RV - Georgetown

    2.1 (161 reviews)
    Open • 8:30 am - 6:00 pm

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    Our 2018 Keystone retail values vs your offer of 16K to $18K!
    john b.

    We purchased a used travel trailer from Crestview RV in 2013, was happy, but they have really changed since then! Now 10 years later my wife and I tried to purchase a new medium size trailer (to downsize from both a large and a small trailer we presently own) we saw at the February Austin RV show. It took three months to recieve the new trailer, after we made a $500 deposit, to lock in the show sale price. (We do understand it takes quite some time to recieve new units with supply chain and demand) During that time our sales guy left for a better job offer, and we never heard back from Crestview. Had to follow-up by phone and later in person after several months. The unit was still not in, we seemed forgotten. Meanwhile paying interest on our $500 deposit. We were originally told the unit would arrive in a few weeks..but it actually took a few months. When I asked management to refund the $500 Deposit to avoid paying interest and still honor the show sale price, he said no. Also no to refunding the interest on the deposit. That said, what really shocked us, was the low trade in offer values they gave us on both our trailers at the RV show, site unseen. Our trailers NADA retail values were double what they offered on both the trailers wholesale! Again we didn't expect to recieve the average retail in trade ($31K) bit we didn't expect to be offered $16K, and be made to feel lucky they would come up to $18K! We felt shocked and insulted! Especially since our trailers are in excellent condition/ covered/and protected from the elements/sun. I've have purchased many vehicles/ RV's & boats and all always kept in excellent condition. So we planned to show them our trades in person once the new unit was delivered. Today, when that time arrived, they said no matter how great condition our trades were in, the would NOT offer us more for our trades, under any circumstances. Told us we were locked in from what we signed at the show, and that we should just walk away as we weren't getting more money and they were NOT willing to negotiate! The basic message we kept receiving from them was: 1. Take the offers we are giving, that's all your getting 2. We won't negotiate 3. Walk away, you haven't been happy with our low offers overall 4. Once you refund your $500, we raise the price of the trailer and can sell it for more 5. We don't make money on new RV sales, so we sell used units at low trade in values to maximize our profits That's their main concern..maximizing profits at the clients expense! So we walked away and won't be back and we will spread the word! We are 20+ yr RV camping veterans! 800+ FICO score clients, ready to buy if anyone reading thos wants to negotiate a win-win deal fore everyone involved. We aren't willing to give any of our hard earned money to a company who is willing to put their profits over customer service and loyalty to a repeat customer! PS Crestview: The US is headed into a recession and interest rates are currently 10% to 12% on an RV loan! Sales will continue to slow, and burning bridges/and turning great clients away, is not how you stay in business during a bad economy. You did us a favor preventing us from throwing away good money after bad money!

    Nice 5th wheel...Montana's are top of the line!
    Susan W.

    I wish I felt really positive about our buying experience. Its difficult especially when making a large purchase to feel you got what you paid for and weren't "levied into items that really weren't necessary". We did our homework but there are so many makes and models and of coarse they can be ordered with different modifications, depending on the dealer and their customers. It's really nearly impossible and definitely impractical to know all the ins and outs. We felt for the product and the upgrades we got a fair price. Some positives-Kenny in sales knew the details of the unit, possibly better than a couple of other salesmen that misinformed us. They did bring the sales manager in who essentially reinforced that the price was what was displayed. Last year 2017 there were so many "perks if you bought at the show" -this year the 5th wheel hitch and installaion was 1\2 price. We did appreciate that. The initial financial guy Scotty-seemed pretty matter of fact and real. We decided to finance 75% of it initially. I applied and we had pre-approval. Crestview still has to be involved...not that I minded I just never understood. So we had to complete an application on their website-which I attempted to do, several times in fact to no avail. Finally had to do it by phone. I had obtained insurance for the RV thru our auto carrier. First indication that signing off was not going to be the experience I hoped for was when the finance guy(a new one) who was going thru the paperwork with us insisted I had no coverage for the RV even though when I spoke with our insurance company they said they had in fact spoken with Crestview. Being the stickler I am with customer service...that the customer is always right...that didnt set well, then he presented the loan document with different info than what I had discussed with my bank, he did call the bank immediately and using the terms I requested I was able to get another 0.5% reduction in interest. The hubster also insisted we get the overpriced extended warranty. I will say from the homework I completed after the fact that at least it appears we got a good policy with good coverage. Obviously if you use it you love it and if you lose it you hate it and that's just the way it is. I'm really hopeful that we will love traveling a little bit in this fifth wheel and that in a year or two we are ready to go full-time whatever that looks like for us. The moral of the story is Crestview is a good place and in my opinion whenever someone purchases a big ticket item it's their responsibility to do their homework and make a decision whether they're going to buy into what is offered or push forward and start over again. We will continue to have our vehicle serviced at Crestview anhopefully end up with a mutually respectful relationship where after you make your first purchase you trust a little more.

    Tara S.

    If you're looking for a place to find an Rv, stop here. We had a Great experience, with no hassle. Thank you so much for our new travel trailer!!!

    Rezzy D.

    From the moment I walked into the door I was not greeted by a friendly face. Everyone seems to be pissed off as there is an awkward silence when you walk into the show room. The reason I continued further is because I saw the motorhome that I wanted on the lot so I had to speak with the sales person. I felt I was being brushed off from the beginning but continued the sale because I really wanted this particular motorhome. Then we were involved in a accident that was not our fault, and we brought back the motorhome to be repaired at the shop where we bought it. This has been an absolute nightmare. From trying to get a return call, no return emails to the horrible, horrible service trying to get this fixed. It was dropped off in December and we just got it back with an estimate. (End of March) I personally would drive 100 miles to get my new motorhome somewhere else because I would not trust Crestview RV in Georgetown.

    Leaving dealership, before we could know this miss connections issues.
    B-blue S.

    Buyers beware!!!!! After many years of dreaming to own a 5th wheel and our honeymoon canceled (COVID) , my husband and I finally purchased One from Crestview. I wish we hadn't. Being new to 5th wheels, I trusted the dealership to educate us on all the necessary things we need to know to keep us safe. We walked out of the office, with the doors locked directly behind us, to "hook up" on our own for the first time. I was concerned about the fact that the dealership was not there to assist us for the first time. But that wasn't even the issue! Turns out our hitch was not appropriate to haul our new 5th wheel. Unknowingly we took off . When stopping at the First shop sign. This created a honorific slam in the truck bed both in stopping and pulling away. It felt as if the entire 39 foot trailer was going to continue thru the truck. I was terrified. We stopped at a safe location to call the dealership for help. No answer. Our sales person did answer, and was confused how we could possibly leave the lot without our hitch being inspected. After exhausting all hope for Crestview to help, We had to wait for a friend to travel 2 hours to install and entire different hitch. We arrived home about 1:30 in the morning. I have not received a call back from anyone with any care and concern for the experience we had. This dealership is only concerned about sales. Not you or your safety!!!!!!!! Hope you choose a different dealership !!!

    More rat droppings.

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    Ask the Community - Crestview RV - Georgetown

    Review Highlights - Crestview RV - Georgetown

    “Nick and Jason did a fantastic job taking care of me and helped me find the right RV that fits my budget.”

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    Crestview RV - Buda - 2023 Jayco Greyhawk 30z

    Crestview RV - Buda

    (137 reviews)

    A+ rating all around for Crestview RV in Buda Texas!…read more I have an older friend who currently lives in her older travel trailer with her pup. She called me on a Friday and asked if I would go with her to pick up a used 2018 trailer in Dallas, to replace her 2012 problematic current home. After hearing that a Dallas dealer was clearly trying to take advantage of her by charging $2500 over their listed used price because she had her own financing, I said let's look here locally for an honest dealer and a much better new home. I was aware of Crestview RV in Buda, along with another RV dealer. I had made contact with the competitor in Buda, and my friend with Crestview RV and consultant John Giguere. We started our day on Saturday at the competitor who had emailed me several Toy Hauler units, (what my friend wanted) "to come look at" but when we arrived found they were not even in their Buda branch, but many hours away, which was deceptive. After a few hours there, getting a pushy used car vibe from managers and being shown less than ideal units (as the ones sent me were not in there stock), we then went to Crestview RV across the freeway, and we are VERY glad we did! From sweet Courtney at the front desk, to our ZERO pressure and super knowledgeable consultant, John Giguere, all the way to our tech Mark, who ultimately did our thorough and very informational and complete walkthrough, we received honest and very helpful information and guidance. We literally went from looking at a very used 8 year old unit at another dealer where they used intimidation and pressure, to going to peaceful zero pressure and sincere guidance at Crestview RV in Buda. John looked for the best match to my friends needs, not pushing something just to get a sale. John helped us find a beautiful well-built Jayco 265TH at Crestview RV brand new on clearance for only 1K more than the other dealers very used unit! Not only was it very well built, beautiful, fiberglass sided and brand new, but it came with industry leading warranties to further protect my friends investment in her full time living forever home! John also gave me suggestions to be able to get 5k more than what other dealers offered for her used RV, as with a little work on it that I can do, it will be a perfect Texas Deer Lease trailer! As an advocate to many, it was refreshing to have such a helpful, professional and honest experience from Crestview RV in Buda, for my good friend and her pup in need of a beautiful new home! I can offer the highest of recommendations for you to go to Crestview RV in Buda and get all your RV needs met!. I am grateful we connected with consultant John Giguere, who helped us in so many ways, and that we had an incredibly helpful and thorough walk through with RV Tech, Mark! I went literally from a novice with zero RV knowledge, to understanding the solid construction of Jayco RV's due to John taking the time to teach me, and fully understanding all systems of my friends new RV including properly hitching, and using all systems and features on a Toy Hauler thanks to RV Tech Mark! When my wife and I are ready for our first RV in the next year or two, without a doubt Crestview RV in Buda will be our only stop!

    Sara was awesome! Service team did a great job prepping our new RV and educating us on set up and…read moremaintenance. We did a lot of searching before came here- San Antonio, Austin, New Braunfels. Their inventory, prices, and services were on point. Save yourself time and just come here first if you are looking for a new or used RV.

    Crestview RV - Georgetown - rv_dealers - Updated October 2026

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