Jason Meneses at Crescent Canyon completely transformed my relationship with my neighbor. 2 years ago, when I couldn't get anyone to resolve the mounting trash problems between our West Hollywood buildings, I thought we had irreconcilable problems. I was ready to stop sharing my trash bin & install a locked gate to our shared driveway. All that changed when Jason Meneses got involved. He took responsibility, began sharing the cleanup, got the late trash bill paid & so much more. Jason responds to issues with courteous professionalism & can be counted on to follow up. He's an excellent communicator both verbally & in writing. Although we don't need to engage on issues often, he makes me feel like there's a partner on the other side the rare times I reach out. The tenants at that building say they love Crescent Canyon property management company as well. I'm grateful my neighbor hired this excellent property manager. As my needs grow I will consider them to manage my buildings as well. read more

I highly recommend working with Crescent Canyon Construction and Will Vogt. I was in the unique position to serve as the Architect for Will for his personal Detached ADU project. Given his background, Will and his company, Crescent Canyon Construction, also served as the GC for the project. Both as a Client and as a GC, Will is one-of-a-kind -- he is a committed and calm problem solver who can execute complex projects without compromising quality. He and his Company are very easy to work with and understand the importance of ongoing and clear communication. There were some speed bumps on the project but due to Will's level-headed approach and responsiveness, each issue that came up was effectively resolved and the end-product of the design and construction was not compromised in the least. Design and Construction projects can take a long time and you want to make sure you partner with someone who you will get along with and ultimately who you can enjoy the project with -- building a home should be exciting and fun! Will and Crescent Canyon Construction are that GC; they deliver a high level of craftsmanship while also easing you through the construction process. For his ADU project, through his collaborative approach, was able to find design improvements where there were small setbacks. Will is the ideal GC for an Architect -- an involved and communicative teammate dedicated to getting it right and achieving the Client's ideal vision for their project. Will is now one of my Go-To GCs as well as a friend. He and Crescent Canyon Construction will be the right choice for your project! read more

Negative stars aren't a thing on here yet? Crescent Canyon Management has repeatedly ignored phone calls regarding maintenance issues including but not limited to an overflow of trash, lack of hot water and heat, faulty light bulbs and might I add RODENTS around the property. There has been little to no effort in rectifying any of these situations and it is disheartening to know that tenants have to live in these unforeseen, inhumane living conditions while paying for the price of rent in Inglewood, CA. If you want to live in a place called "home" where you are treated like animals in an animal shelter, this management company is right for you! read more

I've been living here for over 25 years and this new management I don't think they care too much I feel like I'm living in skid row think real hard before moving here read more

Crescent Canyon Management - Quality of tenants living in the apartment management don't care - Property Management Near Me - Beverly Hills, California

Beware of insanely thin windows. I swatted a fly and the window broke. They are now charging me $600 dollars for a thin small window to be replaced. I'm repulsed by the fly issue. read more

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I've been living in my apartment which is managed by Crescent Canyon for a few years now. I absolutely love living here! My property manager, Bianca, is quick to respond to any questions I have and she is incredibly nice & professional. Any time I need maintenance it is a fast response and the issue is always fixed quickly! Some tenants in my building recently reached out to management about fixing up our back patio area and within a few weeks the area was cleaned up and new furniture was purchased. It looks beautiful! I have no plans to move, I am very happy with my apartment and how the building is managed. I highly recommend Crescent Canyon for anyone who is looking for an apartment! read more

Crescent Canyon Management - Property Management Near Me - Beverly Hills, California

Do not walk, RUN away from anything managed by this terrible company. They operate ILLEGALLY - they do not have onsite property managers in large buildings which is ILLEGAL and dangerous, but they try to skirt the law by claiming that onsite property managers live in the building. I've been requesting the contact information for our "onsite" managers for month, and this company refuses to provide that info. How can one be classified as an onsite property manager if their contact information is not disclosed!??? This is not only illegal, but it endangers the lives of tenants because there is no one to contact in the event of an emergency. We have one part time property manager who doesn't live onsite and clocks out at 5pm. You're out of luck if you need something outside of Crescent Canyon's slim hours of operation that if you call their offices, it goes directly to voicemail. Guess what? If you are only available for a few hours of the day, YOU HAVE NO BUSINESS BEING A PROPERTY MANAGEMENT BUSINESS. That is a 24/7 job! I have never experienced a worse property management company. They pick and choose which maintenance requests to respond to and you are left with broken fixtures, rotting walls and a laundry list of problems for months on end. They also refuse to disclose the building owner's contact information because they do not want resident's contacting them to inform them what a terrible company Crescent Canyon is. read more

This management company have poor business practices. We applied for an apartment, got approved and then they changed the price in the lease. The Leasing Agent said that the apartment we looked at was the higher price one, but the ONLY 2 bedroom listed was the one priced at $3495. They changed the price to $3695 in the least. The Leasing Agent text and apologized for the "miscommunication", but that was not the case at all. They tried to be scammers and got caught by their listings. Over the next 48 hours after the Leasing Agent text me, they started to change the price of the same 2 bedroom from $3495 to $3695 on various apartment listing sites. We have tried multiple times to reach out to management, but there has been no response. We have reported the to the realtors association and will be contacting our city council's office as well. I read the bad reviews at first, but didn't want to pay attention. It is my fought for continuing the process even after I read the bad reviews about management. read more

Just as Matthew and Nate mentioned below, we were charmed by the upgraded facade at 4959 Romaine St (Pepper Tree Ranch). 9 months later and we have had nothing but issues with them. Constant construction noise (still! 9 MONTHS LATER!), constant power outages. They are literally impossible to contact, their phone goes straight to voicemail and I haven't received an email response the entire I've been paying them rent. They operate in very shady ways, borderline if not fully illegal. They falsified the Certificate of Occupancy at our building and were renting out 1 beds as 2 beds so they could charge more rent. They never brought our electrical wiring up to code, hence the power outages. They are the most incompetent company I have every worked with. I've worked in housing in Los Angeles for 2 years and am shocked at how many violations I have witnessed living here. We're currently trying to break our lease, but of course. No response from CCM. RUN AWAY. read more

Crescent Canyon Management - The lovely electrical closet - Property Management Near Me - Beverly Hills, California

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This review is primarily for Justin Patterson! Unfortunately our building switched property management companies, but our time with Crescent was great thanks to Justin. He is attentive, quickly replies, and is very communicative to any issues that may have come up. He was the main reason we got our unit, and had such an amazing time at the Ace on Orange building. We miss Justin everyday, since switching property managers, but life goes on. read more

Just wanted to follow up that the building was sold to new owners (who refuse to divulge who they are, by the way). But truth be told, they seem much better than Dunleer. Since then, CCM has been much more communicative. But that's also because they hired a whole other person to help out with their properties. And things have improved! Both in terms of hot water and power and communication. But that's also maybe because more than half the building has been empty after nearly a dozen tenants broke their leases and bailed due to the ongoing issues. Still, the fact remains that when we originally rented this apartment from CCM, they sold us a bill of false goods in terms of the extent of the renovation done before we moved in. I'm really glad they're trying to rectify the situation. Truly! We love the building and want this to work out. But we're still waiting to see if anything actually changes in the long-term once new tenants start to move back into the building. read more

We have been living at 848 S Oxford for a year and all I can say is that property Manager Lisa Talbot is one of the best managers. Whenever we texted her with any kind of issue she would be fast as lighting and solving whatever needs to be solved. Highly recommend !!! read more

I feel the need to share my story so no other unsuspecting people rent from the specific property at 236 s sycamore ave. I moved into an apartment here last October. It seemed great in the beginning. I signed the lease got my keys, and didn't immediately move in because I had a work trip. When I came to the apartment two weeks later after my trip, I went in to clean up (i still hadn't moved in yet because I just got back from my work trip). Upon cleaning the stove baby roaches came out of the pilot light. Then I opened the freezer there were two adult German roaches inside. At this point, I had some bug spray and I started spraying and more came out from behind the stove. I was sick to my stomach. I immediately left the apartment and put in a request to have it exterminated. When I spoke with the property manager the next day he said "prior to vacancy there were no roach issues". I responded, "funny thing is, I haven't moved in yet". That definitely caught him off guard, and he definitely didn't have a good rebuttal. I couldn't believe they tried to blame me for all those roaches. I then met with the property manager and the exterminator (while the exterminator was spraying roaches were steadily popping out of crevices) and they told me to come back the next day as they were spraying things down and it'd be sorted by the EOD. When I came back I saw more roaches. I sent an email to crescent canyon and requested my security deposit immediately. While they did return my security deposit they took a cleaning fee of a $120 from me.... Crazy, because the only thing living in that apartment was the roaches. That experience was very traumatic and I'm only giving them two stars because my security deposit was returned and they were helpful in ending my lease fast. The most frustrating part of it all was that I specifically asked the property manager if they had roach/bug issues because I'm really bad with bugs. He assured me there wasn't lol. I'll post photos of the ones I saw after they sprayed. read more

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No electricity for the past 5 days now, landlord's response "you're welcome to submit your 30 days notice"

I'm in the same building as Matthew D and others and I just have to give my thoughts, as while there were, indeed, some power outages when we first moved it, they were NOT Crescent Canyon's fault and they have been a great management company through a frustrating time for us all. Amber, the Resident Manger has been amazing- super communicative and honest about what could and couldn't be done. I've never had a manager as great as Amber so I just wanted to give her a shout out here. To be fair, Crescent Canyon didn't do the renovation and had nothing to do with the horrible electrical work that was done, which resulted in occasional power outages to us all. But then the property was sold to new owners and Crescent Canyon worked with them to fire the bad electrical contractor and hire a new, much more professional group that has made a huge difference. Also, they got a new hot water system approved and installed quickly and now we all have beautiful, hot water, right away! Hooray for awesome showers! The new owners seem to really care about the property and us, the tenants, so we're all relieved the former owners are gone. Crescent Canyon (and Amber) have been great through it all and and I'm grateful for them during these crazy times. We've been working from home of late and it's amazing to have such a solid manager as Amber with us. read more

I had no issues with the management through my 4-year tenancy in one of their properties in LA's Koreatown. Apparently, Crescent had recently acquired the building prior to my move in - and the improvements and renovations made throughout my time were a-plenty. I'd like to give a special shout-out to my (former) building manager, Frankie! Best manager a guy could ask for - very quick and responsive in regards to any maintenance issues that I might have had and did a really great job in keeping the building intact - and on top of that he's a pretty swell guy. I've since moved on to apartment unit under a different property management company - and the difference really shows! We'll miss the excellent level of service and care that Crescent Canyon - and Frankie - provided while we were there. Thanks again. read more

I am very unhappy living here. To be honest, the location and layout of the apartment are both great. I want to be honest and start there. What I find extremely disturbing is how the apt was renovated and how it is managed. First of all, I was told that when I moved in it had just been redone. It looked fine to me but within weeks everything started breaking. Knobs were fallling off, the bathtub was peeling, all of my doors have fallen off multiple times, the dryer doesn't work properly, etc. When I tried to get people to come fix the broken things, they were sort of responsive but not really. The people on the repair team are so nice, but often times would show up without warning. One man showed up during the height of corona virus and installed an automatic light without asking. I felt so bad for him because he was older and here all day and it was hot outside. There was no warning of the installation of this light and and no warning that he would be here all day. When a package was stole and my door was broken (the person who came to fix it said that somebody forced their way in), I emailed management and did not hear back at all. I had to send a second email a month later to get a response and it was only to find out that the cameras in the building are fake. There was no offer to replace them with real cameras. Months later there were several shootings outside of our window and when asked to replace the cameras, still nothing was done. They barely seemed to care. There are so many other issues that I won't get into. However, the most recent issue is the one pushing me to write this review is the gate outside my window. I had to move in and sign the lease before physically moving to LA. Nobody warned me or told me that my window would be right next to the gate that is opening and closing constantly day and night. You literally see the gate move past my window when it is opening and closing. The noise is so insanely loud that when my window is open I can't sleep at night. I put up with it for the first 6 months because the sound of the AC was drowning it out. Even during the winter when the window was closed- it was loud enough for people that were sleeping over would have to leave. I continued to deal with it bc I knew they probably would not care of fix it. Now that the weather is nice and I have my window open, the sound is painfully loud that I had to ask them for help. It has been 5 days and I have heard nothing back. I literally can't sleep at night and they don't even care enough to respond. I hate the fact that I have to write this-- I feel like such a narc.....but I feel so disrespected by how I have been treaded here I have absolutely no idea what to do any more. I am paying more rent than I ever have because I came here expecting to at least hear back when I have issues. I don't need it to be perfect, I just expect to feel respected enough to the point that I feel they care about issues when I report them. read more

000000000/10 would never recommend. Would give less than one star if possible. The management team is very responsive when trying to rent a unit but completely unresponsive to maintenance or other requests. Pick another company to rent from. read more

Crescent Canyon Management - Overflowing trash in the trash room - multiple requests sent to clean it up but no fix. - Property Management Near Me - Beverly Hills, California

Nightmare come true. I had to file a complaint with the city about illegal construction being carried out in my building. The day the building was notified of the report, my gas and water was mysteriously cut off. You can draw your own conclusions. Any questions I tried to ask on their Facebook page were deleted. The most unethical management company I've had the misfortunate of dealing with. read more

I was so fortunate to have found the most amazing "home" to our business 3 years ago. The little midcentury storefront location on a bustling boulevard has been the perfect suit to our brand and sense of community. With visibility of this sort also comes pride, tenant and that of ownership. Add to these the actual stewards of this property Crescent Canyon Management who you might think actually owned it given their care for the property and its tenants. Crescent Canyon Management made easy our transitions here at this great space and cared for any need we had in the most responsive way. I had the pleasure of working with Shirley Martinez throughout our tenancy who always approached any interaction with a positive spirit. Also sensitive to the operational needs of their tenants they planned with ample notice any fire inspections, termiting, and like needs. They have a wonderful online system for payments, maintenance requests, and more. https://www.crescent-canyon.com read more

Crescent Canyon Management - Studio Storefront - Property Management Near Me - Beverly Hills, California

My partner and I live in a Crescent Canyon building in East Hollywood. We love how our apartment looks, but the management company has been slow and unaccommodating throughout the ~9 months we've lived here. We have mushrooms growing out of our kitchen ceiling and we weren't able to use our heater all winter due to the electric system getting easily overwhelmed. They clearly took an old building and made it look pretty without actually addressing the core issues at hand. IMO the units are extremely overpriced for the level of care you will receive from Crescent Canyon Management. read more

I moved into one of the buildings managed by Crescent Canyon almost a year ago, and I just wanted to say that my experience with them so far has been very positive. I found them to be super responsive and helpful through the leasing and move-in process, and someone was always available to answer any questions I had. The building is so cute and is well-maintained, and I appreciate that even the smallest requests or issues have been attended to in a timely manner. I attribute a lot of this to their exceptional on-site property manager. She seems to really care about the building and all her tenants. I never feel awkward or nervous about approaching her with any concerns, and that has definitely not always been the case in other buildings in which I've resided. Los Angeles can be a difficult place to be a renter, but Crescent Canyon's team and the level of service they provide has left me very happy with the overall experience. read more

Would leave zero stars if I could. To call Crescent Canyon Management slumlords would be generous. They are straight up grifters. The only thing they seem to actually be able to accomplish is shifting the blame whenever tenants come to them with issues. They lie to you about the apartment's amenities, string you along with promises of fixes that never materialize or solve nothing. They dodge questions, evade responsibilities, and are only interested in getting people to pay overinflated rents for under delivering apartments. read more

They have nice properties and great customer service. There landscapes are very attractive.

The management is organized and always have documents ready quickly. My housing manager Stephanie is always super quick to respond and very sweet as well:) Overall I'm very happy with my experience with Crescent Canyon!! read more

I moved into a property managed by Crescent Canyon Management at the beginning of 2020 .The property is beautiful, well-maintained and if I've ever needed a repair, it is taken care of in an efficient manner. Since I moved in right before Covid hit, with all of the uncertainty that came with it, it was a plus that management put tenants first and made sure the property was professionally cleaned multiple times a week and security cameras were also upgraded to ensure our safety in uncertain times. Property Manager Stephanie, is a joy to work with and she is available, responsive and she really cares. I love living here and it's not just the property, I love my neighbors. read more

I've lived in the building for a while and management is always responsive and takes care of any issues in a timely manner. Highly recommended! read more

They are super reliable and helpful. Our property manager, Bianca, is as good as it gets. She responds quickly and is always helpful. The management group has also been very considerate when it comes to issues that have come up due to Covid-19. Also, they do a nice job keeping old buildings is great shape. Our building is from the 1950s and it has maintained all of its charm. I'm still a tenant and don't plan on moving, but if I do, I would likely look at other CCM properties because I know they aren't out scam you. Highly recommend! read more

Have lived in our new apartment for two weeks now and CCM and Bianca have been very accommodating and responsive. The online portal has made it easy to sign our lease, pay rent, and request maintenance. Love the place and our new neighbors! read more

Do NOT deal with leasing agent Randy Russell hawking this company's apartments in LA. He asked us (my daughter, the prospective tenant in LA, and me as co-signer) to initial lease provisions that were not true. A lead paint safety pamphlet and a safety report on chemical from a pest control company that worked on the unit were supposedly provided to my daughter by him before the lease was sent to us on-lineand that she had a chance to inspect these materials). So we asked for those documents we had supposedly "received." He then stopped returning our calls, texts/emails and abruptly and unilaterally voided our DocuSign lease saying he offered the unit to someone else who had already signed the lease! (even though my daughter was supposed to have 3 days before the agreed upon move-in date to evaluate the lease and sign it). How could we have signed the lease when he never gave us the important safety materials that we were being asked to say legally in the lease that "we received and inspected them" and he never returned our myriad calls or texts/emails??? I asked him to return my sensitive co-signer financial information back. I didn't want a dishonest agent like him to have that kind of sensitive personal financial information including my SS#). No response from him. He was basically asking us to initial lease provisions that were not true and unilaterally voided our lease when we asked questions. I'm reporting him to the Better Business Bureau , the realtors' association and the appropriate city government unit. I recommend NEVER to deal with Mr. Randy Russell as your leasing agent. He is not trustworthy or professional (at least to us he wasn't). Postscript: Following up my review above. After Mr. Russell unilaterally voided our lease saying he had offered the unit to someone else who signed the lease before us, I left him a message protesting his bad faith and borderline fraudulent business practice (oh, I let him know also I have a JD and I was reporting him to appropriate authorities). Within 3 minutes (after blowing us off for a full day), he called both my daughter and me, saying he had "mixed up" units and we were actually still on the lease and good to go. We also received a reinstated DocuSign lease. The next day he began almost cajoling my daughter and tried to gaslight her that it was a simple mixed up because he was at meetings all day and didn't have time to return our calls and texts). Not only was his patent dishonesty offensive to us both but his attempt to gaslight us was also insulting. My daughter got so fed up with his sketchiness that she said no thank you to the property. I hope Mr. Russell is an exception to Crescent Canyon's business practices, rather than the rule. I also hope Crescent Canyons will make sure that my sensitive personal financial information (and even SS#!) are no longer accessible to an untrustworthy individual like this leasing agent. read more

If a company could be the definition of UNRELIABLE and UNPROFESSIONAL, Crescent Canyon would win the ultimate prize. This is the worst, most unreliable company on earth. NO ONE answers phones or is there when you need them. This is not only reckless, it's borderline criminal. They take NO ownership over anything. They refer everything to random vendors who just show up unannounced and you never hear from Crescent Canyon. If you call and leave messages, no one will ever respond. This is a ghost company that is somehow paid to provide services they never provide. They are a sham. Our elevator inspection has been expired for over one year. Our building looks like a HOMELESS SHELTER. It was beautiful before Crescent Canyon began "managing" it. This company is disgusting and shouldn't be in business. The WORST of the WORST. If I were the disgraced CEO, I would apologize to every single tenant I disserviced before stepping down. SHAME ON YOU. read more

I signed a lease prior to the whole Covid-19 caos and I have been very happy in my new apartment for the past 6 months. Shirley helped me with my lease and all the questions I had. I give them an A+!!! Thank you. read more

I booked an appointment with Justin 3 days in advance (he said this is the earliest tike for showing the unit) on the appointment date 2 hour before my appointment I received message that room is already rented and my appointment is canceled. Really? If you have a pending application why you waste people's time and pooling them in?? read more

Crescent Canyon recently started managing the building I have lived in for 3 years. Our property manager, Frankie, is amazing! He genuinely cares about our needs and is as quick as lighting when a problem arises in the building or our unit. He's always available, day or night. Great, great service! read more

STAY AWAY!!! I recently was the victim of false advertising from this management company. After completing a lengthy application process and agreeing to a quick turnaround move in date, I was shocked to see the lease agreement had an additional $200 over the advertised rate. After multiple messages and emails showing the advertised price on multiple sites, I never heard from anyone. This type of response made it clear that the management company has a pattern of undervaluing its residents and prioritizing money over service. While I'm extremely upset by their lack of professionalism, I am thankful I avoided living at a place that couldn't even take the time to respond to an urgent situation. I would recommend renters look elsewhere and avoid the headaches of living in their building. read more

If I could leave zero stars I would. I moved into one of their properties in March. When I originally visited the property it looked very nice, upon moving in and seeing the back of the property from my first floor window it was people doing crack and heroin. They had multiple overdoses over a week span, I contacted management immediately upon my first week moving in and requested that I wanted to move out as I was in fear of my safety. Management said It was okay to move out I would lose my security deposit even though I moved out within two weeks of moving in. Yet, It took three months to receive the check back and It was short $1000 during a pandemic. Don't lease here, management refuses to rectify the situation, and refuse to contact me even thought I've reached out multiple times. DONT LEASE HERE YOU WILL BE IN A DRUG INFESTED NEIGHBORHOOD WHERE MANAGEMENT DOES NOY CARE. read more

They've taken good care of our historic building, renovating it nicely for new tenants. Kind staff overall!

I've lived in my unit for almost a year. Our property manager is very responsive and makes himself available in person daily. Haven't had many problems, but when I have had to put in a maintenance request, they've always come out and resolved the issue within 24 hours. Would highly recommend this place! read more

I strongly discourage anyone from moving into the building managed by Crescent Canyon at 1522 S. Orange Grove Ave. From the day we moved in, it has been a complete disaster - there was a huge leak in our bathroom and they had to rip out an entire shower wall to fix it (the building likely has horrible plumbing), there is no package delivery system as promised, the front door intercom system was not set up, the elevator still has an expired permit, we had to buy our own window coverings, our dishwasher didn't work and had to be replaced, our AC didn't work when we moved in, the roof is a mess and you can now afford a much larger and nicer place for the price - don't waste your money. read more

We just moved into our building and they have been wonderful! I had to submit a few maintenance requests upon moving in and they were taken care of immediately, faster than any other building I've lived in. It feels like they really care about their tenants, anytime I've contacted our property manager, Bianca, she's been very responsive. read more