Oh my gosh. Jeremy is a gift. He was SO HELPFUL…read more We called him on Monday and he was able to come out on Tuesday morning. He was a few minutes late, which wasn't a big deal at all, especially since he called and let us know he was running late. He set up my employer's new computer for her, and helped transfer all the old files and he installed all the programs we would need. He was also incredibly helpful the day after the install, when we were having trouble finding some programs. He had us log in to his online IT help account, and took care of our problems remotely. I would 100% recommend Jeremy and CloudMinders to anyone else with computer problems.

Dependable, worth every penny. One less thing I have to worry about. Appreciate Jeremy and his…read moreteam!

Helped me with a really pesky and annoying dead component that I was unable to diagnose myself…read more And did it in an hour or so. Absolutely worth it to ablate the frustration. I appreciate Steve's help.

Communication can improve ! I called three weeks ago. Left a message and no reply. Computer…read moreis still down ( not working.). Anyone running a legitimate business would've at least called back and said, we're busy but, can schedule you in the future.

I want to start by extending a heartfelt thank you to the team at Flux Computer. Jason, I believe…read moreit was, provided the best support I could have ever asked for and I was not even able to have him repair my Laptop. I called on 11/22/24 because my laptop would not boot up. I have an Alienware M15 R7 and received the 2 red, 3 blue issue. Jason let me know he could not service my laptop because they are backlogged with work. He did, however, walk me through, step by step, what to do to check and diagnose the issue from Friday - Saturday via phone calls and text messages. It was a great learning experience for me, and as well, a testament to the reviews that have been left on here previous to mine. I would /highly/ recommend this business for any computer issues, as they will go above and beyond, to ensure you receive service, even if they cannot work on your computer immediately. Going forward, this will be the only place I go to, in the Portland Area, to have my electronic devices worked on. Thank you again for the superb customer service, Flux Computer Repair.

Excellent customer service from Jason! I was visiting Portland for a week and something major…read morehappened to my laptop. I started blindly making calls and Jason called back quickly. He thoroughly explained the situation with my laptop, asked lots of questions, shared his knowledge and my chances of recovery versus repair costs versus buying a new laptop. In short, after his taking the time to explain all this to me, I came up with a plan of action. (Note: All his help over the phone was done without a guarantee of me coming into this shop!) I feel fortunate to have spoken with him. I highly recommend Jason and his business.

Have you been struggling with your computer? Does it seem like every time you hire an expert you…read morearen't getting what you paid for or that they don't know much more than you do? This was my situation until I found It Group NW. I am a do it yourselfer that owns a few small businesses. I have hired multiple IT companies in the last 10 years trying to find the right fit. It Group NW has been the most knowledgeable and affordable computer IT service that I have ever worked with. Every member of there team I have worked with is professional, timely, and most importantly they know what they're doing. They always give me what I need and have suggested multiple things that have made my computers and my businesses run more efficiently. A great example of this would be one of my stores was having internet issues I told Jeremy about it and he told me exactly how to fix it. It was literally a five-minute conversation and I have no more Internet issues. Amazing right? In short I am so happy I found IT Group NW!

"Peace of mind" is the best term I can describe my experience with IT Group NW. I have worked with…read moreIT Group NW for the past 17 years through my current employer and cannot imagine not having them only a phone call away. They are super reliable and have always had the expertise to solve any problem I have had. They provide my company with the strategic direction we've needed for our evolving IT needs and with the ever-changing technology available.

Clarion IT has been a life saver for our small business. As we rely more and more on technology,…read moresoftware glitches and tech issues can leave a small company dead in the water. Jeff is always accessible for emergencies, quick questions, and longer term support. He is friendly, knowledgeable, and works hard to find ways to make things run more efficiently for our team. We would absolutely recommend Clarion IT.

Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.

I used Computer Chimps for what I thought was a virus, but turned out to be an Xfinity connection…read moreissue. Henry quickly diagnosed the problem but then, to my surprise, began communicating with Xfinity customer service about the issue and worked with them to get my internet service re-established. Even if I had known it was an Xfinity issue, I would never have been as efficient and sure-footed as Henry when it came to getting them to fix the problem. Henry was a life-saver.

Gabriel and Rebecca came out to my home office and rescued me from a mess I made of the settings on…read moremy Mesh network! I was shocked they were able to reset and fix my equipment after I accidently fried the settings, I was ready to get all new equipment, but they fixed it! Yay! Will definitely use them again! Also they are very lovely people to work with and showed up on time as well!

This guy is a fraud and charges you per hour whether he fixes your computer or not, and in my case…read moreit was a full two hours of gaslighting and verborreah that I had to pay for. Don't fall too.

Al is the consumate professional & did everything I asked of him. My computer works great now!…read moreThanks again Al! Mike Rogers

My computer kept getting slower and slower. I did what I could, ran malware software, disc…read moredefragmentation, file clean up. Nothing helped. So, a friend at work told me about Al, I sent him a text message just to inquire if he serviced computers in my area (he did). He responded within about an hour. We set a time for him to come by the house and do a preliminary diagnosis of the problem. My thoughts were with everything I had done meant my hard drive was crashing. Al came over on the scheduled time and day, maintaining regular text updates (which I found to be very professional). Once he arrived, and started doing whatever it is he does, (internal tinkering is not my thing unless it's a Harley) and soon discovered it was in fact the hard driver crashing. Al explained to me that my hard drive was a mechanical one with moving parts and due to it's age was wearing out. Al said it could last another year or go out in a week. Okay wide range there, however, it was true. Just like carbureted Harleys, over time they wear out. Al suggested changing out the hard drive and updating to a SSD from a HDD. He said it would be faster and have a much longer life span because it has no moving parts. Okay, that sounded good to me. So right there on the spot he gave me my choices, 1TB, 2TB, or higher, which ever I wanted. Gave me the prices and I decided on the one I wanted to go with. Now, here is where Al's integrity and professionalism comes into play. He was explaining to me the inner workings of my system, and how I had room to expand my memory to much more than I currently had and a few other upgrades as well. He gave me the pricing on those also, however, Al then told me he did not recommend the additional upgrades as I'm not a gamer and did not really need the added upgrades unless I really wanted them. He also told me I could get them down the road if I decided I really wanted them. Then Al told me NO charge for him coming out and performing the initial diagnostic check. We agreed on pricing, he ordered the SSD right there on the spot. Now this was a Thursday evening. Said he'd have everything on Saturday; however, I could continue to utilize the computer until then. Al called the next day and asked if he could come by and pick up the computer. I said yes that would be fine. He said he would need it for a few days in order to install the new drive and clone the old one. He called Saturday; said he was working on it found a few other issues that he was going to correct while he had it (no extra charge). al called Saturday evening said my computer was done and could he drop it off Sunday. He showed up with my computer set it up, ran a preliminary and everything was fine. He added a few features that I did not have before, which I am still experimenting with. Al's pricing was spot on, extremely reasonable, his work is impeccable, his integrity and professionalism is among the best. And in my culture, obtaining this level of respect is not easy. That said, I highly recommend mobile computer doctor (Al) any and all of your computer needs. you can bet I will put the word out favorably to the MC community at the mobile computer doctor should be the only one to work on our systems and can be trusted. Appreciate the integrity and professionalism Al, you now have a customer for as long as you're in business. Much respect, sir.