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    Creative Energy

    4.3 (243 reviews)
    Closed 11:00 am - 5:00 pm

    Services - Creative Energy

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Creative Energy Photos

    Recommended Reviews - Creative Energy

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    Reviews With Photos

    Michael G.

    Update your hours. It says open and no one is here. It was a waste of time and gas to drive here just to find out your closed. Plus your website it not working, very disappointing, will look for the supplies I need elsewhere.

    Old brick fireplace and insert

    The dust has finally settled on two projects: replacing a 30 y/o spa and updating our fireplace and replacing a 25 y/o gas insert. Cole was our point person. In 2019 I stopped into Creative Energy and got a replacement quote for our 1994 Hot Springs Sovereign from Cole. There was no pressure to buy and he agreed it was reasonable to nurse it along it for $300. Indeed it lasted another 4 years. Like many others I found him to be friendly, knowledgeable, responsive, available and patient. He has the authority to adjust pricing to meet a competitor's bid and the willingness to make adjustments in delivery, removal and installation costs. He never said, "I need to check with my manager" and he never went back on a quote. Any computer error or issue with our installation was rectified in a timely manner. Cole was willing and able to adjust dates to accommodate reconstruction of the decking. Our experience was similar for the fireplace insert. We contracted with one of his recommended artisans, Randy Doolittle*Design on Fire. The same issues of meeting a competitor's bid, coordinating installation with construction and followup to address loose ends were handled in a similar positive manner. I likely will not be around in 30 years when replacements will be needed, but if I am I will return to Creative Energy. For now I recommend you patronize or at least consider them.

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    1 month ago

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    15 days ago

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    10 months ago

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    1 year ago

    They have been great for the first few years but the customer service has really gone down.

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    2 years ago

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    David K.

    Thank you Bob! We appreciate you as well!

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    7 months ago

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    David K.

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    9 months ago

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    2 years ago

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    2 years ago

    Great service. Convenient location. Thanks Jason for the discount along with Cole and the rest of his team.

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    2 years ago

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    1 year ago

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    2 years ago

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    David K.

    Thank you CC! Enjoy your spa!

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    2 years ago

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    David K.

    Thank you for all your kind words Brooke!

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    3 years ago

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    3 years ago

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    David K.

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    2 years ago

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    4 years ago

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    2 years ago

    Brandon was amazing. Really knows his stuff. Thanks for your guidance on revitalizing our hot tub.

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    2 years ago

    Great service, love my new spa!! I strongly recommend checking out Creative Energy in San Rafael!

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    David K.

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    2 years ago

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    2 years ago

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    David K.

    Thank you Andy! Happy Hot Tubbing!

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    2 years ago

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    2 years ago

    Have bought all our spas over the years from Creative Energy. Great service, nice people, special kudos to Cole in sales!

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    3 years ago

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    5 years ago

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    2 years ago

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    David K.

    Thank you for the kind words!

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    4 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    Page 1 of 7

    Ask the Community - Creative Energy

    Review Highlights - Creative Energy

    We met with Cole at Creative Energy as we were looking for a fireplace insert for our home.

    Mentioned in 85 reviews

    Read more highlights

    Paradise Valley Spas - Our knowledgeable salespeople will help you find the perfect hot tub for you and your home.

    Paradise Valley Spas

    (101 reviews)

    $$$

    I agree, buying a hot tub is like buying a car, maybe worse. I have bought many hot tubs the last…read more30 years. "Costco", so-so--many issues. The" soft tub" is awesome, it is light weight goes every where and plugs right in but the jets are just for filtering the water for the most part. 2009 bought a "Hot Springs" they make a very nice tub as well but I didn't like the jets, not enough presser, some times hard to balance the water and design of the jets don't come close the sundance. If you want a tub that is easy to operate as far as ,keeping water clean and balanced and has the jets--that will rock your world buy a "Sundance" The jets hit the right part of your body ,you can adjust them from soft to blow you out of the water, presser. Which is what I like. John was a very helpful in finding the best fit for my husband and I. Yes, you must have 220 which might not work for everyone but it is well worth it. I'm going in the tub for the third time today . Service so far has been great! ( if it's a problem I will write about it.) Delivery was prefect and they had a long haul with four sweet guys.

    Never buying a hot tub here again. On my second Sundance spa. The first one lasted over 20 years,…read morewhich is great -- but when I called paradise valley spa for service (the only company that could service a Sundance Spa for that issue, they came out 3 times to fix the same issue and charged me each time. I ended up buying a new Sundance. Now less than two years later, still under warranty, I call them to come out for a "flow switch error" and they say it's fixed ... but it's not. They've come out twice and it's still not fixed. Now they won't return my calls!!! Their service department is unhelpful and your hands will be tied! Don't waste your money. Buy a HotSprings Spa or any other brand.

    New Products

    New Products

    (56 reviews)

    $$

    On Sunday, I decided to open up our hot tub's pump cover to see if I could find out why it all of a…read moresudden began losing water (about half an inch a day)! Definitely not evaporation. And sure enough, I found two places with a leak in this decade old tub. I contacted New Products, where we originally purchased the tub, and got a phone call early this morning from the owner, Jim. Turns out the service guy, James, was going to be in our area today. James came by a couple of hours later, confirmed the leak, had the replacement parts in his van, and fixed it! He also gave me an updated lesson on how often I should be changing the water, the filter, adding chemicals, checking the pH, etc. Not only was the repair price very reasonable, but I feel like I just got a degree in hot tub school, and promise to do better keeping to the maintenance schedule going forward. It's great to be able to go back to the store a decade later and find they still offer wonderful service!

    Bought a Martinique (5 person) spa - Jim told us it was too big for us and suggested we get a…read moresmaller (less expensive) one. When is the last time a salesman suggested you buy down? BTW: he was right, it is too big for just two. Ditto chemicals: New Products has a variety of chemicals I can buy, but Jim suggests only 3 (chlorine, shock & soda ash) plus a "silver stick." Knowledge & experience are obvious because of his (and James') years in business. e.g. he can even build you a wood hot tub. After sale service is most important and NP has it, and keeps the cost down by having parts in the truck (saves a second visit cost). Remember when shopping to take your swim suit and wet test, listen to the motor noise, note egress & ingress. Obstacles killed our other choice. Everyone else's comments are spot on. I will shop there again.

    Diamond Spas - We Eliminate Chlorine for you & your Children! Healthy Water  in your Hot Tub, experience the difference!

    Diamond Spas

    (54 reviews)

    hi Robert, I never received a text as per your follow up on…read moreYelp. more lies. You lied and stole $2500 from me. I'll be taking you to small claims court if I do not get my money back by April 15. Ends up my hot tub was never even broken but it was the breaker. You knew that and still took my money. You should not be able to be in business. I will not stop until I get my $2500 back. To everyone out there, avoid this business as if it was a rattlesnake.

    It disappoints me to leave a negative review for anyone, especially one that operates as a solo…read morecontractor, but I feel strongly that it is important to be honest and warn anyone considering Robert's services. Initially, Robert seemed trustworthy and thorough, spending several hours looking into our hot tub and locating the problems. He informed us of the parts and steps we needed to take to hopefully repair our hot tub. He requested payment upfront for these parts and his services, which we provided. This is where he became unreliable in his performance, communication, and attendance. He reported the parts were arriving later than he had initially expected. Then the day before he was supposed to bring the parts once received, he reported he fell and could not come fix the hot tub. We rescheduled and on the new date he was due to come, he said his car broke down and he would have to delay the repairs again. Eventually, he did come out and after tinkering at the tub again, reported that we still needed one more part and that we would have to pay for it before proceeding. We realized he was requesting payment for a part he said he already ordered weeks prior, and so we requested copies of the invoices for the parts we had already paid for. He said he had to go home and get the invoices, after which we never heard from him again despite multiple messages and phone calls. We are extremely disappointed by this experience and unscrupulous nature beheld by Robert. Please think twice before considering services from this deceitful individual.

    Deleon Pool Service

    Deleon Pool Service

    (33 reviews)

    I first discovered Deleon pool service on the Next door app. It's kind of funny because I look at…read moreYelp for everything. It just turned out that way but what a fantastic experience with Daniel and his crew. I first reached out to Daniel over a year ago. Maybe it was even the fall of 2023. We just moved in to our home and it was our first pool, the previous server of the pool, which I think I did leave a review for, starts with an H ends with a Bs, decided to unfriendly drop the account when there was a change in ownership . I was incredibly fortunate to find Daniel and he came out right away met with me and of course took a look at our pool . Our pool is not new. It's not even Gen X. It's just a hair older than that but it's still an incredibly good condition for its age. I believe when Daniel first came out to service the pool it was already turning green without any chemical treatments . After just two or three visits initially, the pool was ready to use sparkling clean, blue and welcoming. They also service our hot tub, which at this point has outlived its useful life, but nonetheless, they've kept it clean . Well, they're only obligated to service the pool once a week they have come out multiple times as needed to get on top of a broken pump to keep the pool from going south. I can't recommend Deleon's service enough! They have been so good to me, they are reasonably priced, competitive, and you would be hard pressed to find an equal servicer at this value! If you are looking for someone to service your pool or spa, I can only highly recommend them. I place all my trust in them coming onto my property, respecting my privacy with an incredible level of responsibility. If they're not servicing your pool yet, I hope you'll have them out soon! Thank you, Daniel, and my tech Ervin for exceptional pool care!

    Deleon Pool Service is outstanding! We called them in a pinch when we were selling our home. We…read moreneeded quick equipment fixes, pool cleaning on tight timeline. They came and gave very reasonible estimate and was never over estimated costs. We used them for 6 weeks and receieved a weekly email update with pH status, what they did and picture of the pool sparkling. Oh and pricing is not only reasonable, MUCH cheaper than some of the pool companys that have been in Marin for decades. We cannot recommend them enough!!

    Creative Energy - hottubandpool - Updated May 2026

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