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    Creative Energy

    4.3 (63 reviews)
    Closed 7:30 am - 4:00 pm

    Services - Creative Energy

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Creative Energy Photos

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    Recommended Reviews - Creative Energy

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Yes, there were a few minor issues with the process of buying the spa. I was very impressed with the owner and the way he reached out to solve them. He cares about how you feel and wants to make sure you are happy with his product. I have purchased quite a few high priced items (sound systems, autos etc.) and most are never perfect. Creative Energy is striving to be the best spa company in the area. Check them out!

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    1 year ago

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    David K.

    Thank you Nancy!

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    2 years ago

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    6 years ago

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    John W.

    Thank you, Joan! We appreciate your business and your kind words!

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    4 years ago

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    4 years ago

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    6 years ago

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    5 years ago

    Good service, though it took a couple weeks to come out. Diagnosed and fixed the problem that day. Nice!

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    5 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    4 years ago

    Excellent service with a great hot tub warranty. Will continue to use Creative Energy for my next one.

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    6 years ago

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    John W.

    Thank you, Kathryn!

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    6 years ago

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    7 years ago

    Creative Energy is the best! Terrific, responsive staff makes it our favorite! We would never use anyone else.

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    7 years ago

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    David K.

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    19 years ago

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    Alex B.

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    8 years ago

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    5 years ago

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    15 years ago

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    12 years ago

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    5 years ago

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    7 years ago

    Creative Energy sells the highest quality spas and provides fast efficient service as well

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    David K.

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    7 years ago

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    8 years ago

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    David K.

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    15 years ago

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    14 years ago

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    13 years ago

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    12 years ago

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    7 years ago

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    14 years ago

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    Alex B.

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    7 years ago

    Service person arrived early (called to be sure it was okay) and performed all the need service promptly.

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    13 years ago

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    Alex B.

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    8 years ago

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    10 years ago

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    David K.

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    Page 1 of 2

    Ask the Community - Creative Energy

    Review Highlights - Creative Energy

    Ivan Berry connected us with one of the top persons in the company, Dave Kaston, who called me directly.

    Mentioned in 15 reviews

    Read more highlights

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    Paradise Valley Spas - Spa is clean!!

    Paradise Valley Spas

    (140 reviews)

    $$

    5 stars to my sales person ED MOORE. He was knowledgeable & helpful. He was a factor in my…read morepurchase. I will start off saying that I had two unhappy experiences with their competitors. They are poor business people who I do not trust. I was treated rudely by both. I could have had their tub almost immediately but I figured if they will treat me poorly on about a $6000 purchase (they were less than Jacuzzi), what will happen after they have my money & I have a problem? Jacuzzi of course is the name brand. I can trust them. I also trust Ed Moore. We were told that due Covid supply chain issues the wait about be 10-12 months. We waited a little longer. Everyone was polite & responsive. Robert, head of the delivery crew was helpful. We bought the J-315 which is a smaller unit. That is all of the space we had. The purchase was for relaxing sore muscles & not for parties. It was $9000+ when I ordered & $13,000+ today. The manual explains a lot but doesn't explain everything. That is where ED MOORE comes in. I visited him a few times & was a question box. Everything is functioning properly. The jets hit the areas I want them to hit. I know at motels I have found some hot tubs only focus on the lower & mid back & not the shoulders.

    1 Beware all the good reviews. Notice that they are mostly satisfied customers who have bought spas…read moreand had them installed OK. 2-there are a few reviews of their repair business, which is what I needed. I will never contact them again. I have never dealt with a business that charge me before they provided service. They even charged me for labor! Furthermore, they called one or two days before they were expected, and gave no reason for canceling and rescheduling more than a week later. I canceled the job and used a different provider.

    El Cerrito Swim Center - Nice clean pools with lifeguard on duty.

    El Cerrito Swim Center

    (72 reviews)

    El Cerrito Swim Center is the only pool I swam at when I lived in the East Bay (2015-2019). I came…read morefor lap swimming and greatly appreciated that the pool was open year round. A seasonal schedule was posted online which made it easy to check when lap swim hours were and adjust my work schedule accordingly. If I was really ambitious I would get a swim in during my lunch hour. I found midday lap swims to be the least busy, especially during non-summer months. The evening lap swims could get a bit packed and showers could get crowded when trying to shower before getting in the pool due to a high volume of youths showering after swim team practice. Lap swim while water aerobics is going on is quite the treat. A few lanes were dedicated to water aerobics and other lanes would be open for lap swim. Music played during the water aerobics class, which made my kick sets enjoyable getting to listen to music and swim. I paid per lap swim which is the more expensive option. There is also a pass option where the pass is good for a certain number of lap swims or certain number of days and you pay in advance for the set number of swims or days. They had these passes for lap swim, water aerobics, the masters swim team, and recreation swim. For lap swim the passes were for 10 swims, 30 days, and 90 days. The price range for these lap swim passes spanned roughly $50 to over $300. Something to keep in mind when budgeting if you also have and/or want a gym membership. Facilities were clean and the lifeguards kind and helpful. Kickboards and pull buoys were provided on deck. The pool entrance and usage fees were well marked and payment for each swim was simple and straightforward.

    The wait is about 30 minutes on a weekend. The waitlist wasn't very long. But the staff was nice…read moreand help. Answered all my questions. Assisted with getting my baby a life jacket.

    Paradise Valley Spas - Our knowledgeable salespeople will help you find the perfect hot tub for you and your home.

    Paradise Valley Spas

    (101 reviews)

    $$$

    I agree, buying a hot tub is like buying a car, maybe worse. I have bought many hot tubs the last…read more30 years. "Costco", so-so--many issues. The" soft tub" is awesome, it is light weight goes every where and plugs right in but the jets are just for filtering the water for the most part. 2009 bought a "Hot Springs" they make a very nice tub as well but I didn't like the jets, not enough presser, some times hard to balance the water and design of the jets don't come close the sundance. If you want a tub that is easy to operate as far as ,keeping water clean and balanced and has the jets--that will rock your world buy a "Sundance" The jets hit the right part of your body ,you can adjust them from soft to blow you out of the water, presser. Which is what I like. John was a very helpful in finding the best fit for my husband and I. Yes, you must have 220 which might not work for everyone but it is well worth it. I'm going in the tub for the third time today . Service so far has been great! ( if it's a problem I will write about it.) Delivery was prefect and they had a long haul with four sweet guys.

    Never buying a hot tub here again. On my second Sundance spa. The first one lasted over 20 years,…read morewhich is great -- but when I called paradise valley spa for service (the only company that could service a Sundance Spa for that issue, they came out 3 times to fix the same issue and charged me each time. I ended up buying a new Sundance. Now less than two years later, still under warranty, I call them to come out for a "flow switch error" and they say it's fixed ... but it's not. They've come out twice and it's still not fixed. Now they won't return my calls!!! Their service department is unhelpful and your hands will be tied! Don't waste your money. Buy a HotSprings Spa or any other brand.

    Sullivan Waterworks - HotSprings hot tub and cover

    Sullivan Waterworks

    (35 reviews)

    $$

    North Oakland

    Odd/hostile experience working with Dakota and Andrew at Sullivan…read more There was minor damage to the cover of our hot tub on a service call and instead of accountability, Dakota blamed the age of the cover. It was a strange mix of defensiveness and blame on the call itself. We had an issue with the tub draining after a power outage and Sullivan saying that was impossible unless there is a leak or crack. Ok, well if it is a leak and crack then possibly inspect those areas as a service/repair service? I'm not an expert in hot tubs. We purchased a house that had a new hot tub installed, and the continued response of the hot tub being old for the reason why the damage occurred is weird. The middle part of the cover was also ripped apart from the seams and there was minimal accountability there as well. The new Operations Manager had a weird, defensive response as pictured below. You can be the judge if this is an off response to damages in an inspection and repair. The hot tub after servicing is also still leaking. We needed to hire another local servicer to do this repair work who properly described what might be the issue BEFORE coming out to work on the hot tub.

    Sullivan Waterworks usually works on hot tubs, but we have them working on our very old spa…read more Michael came last year for the 1st time and did such a good job we hired Sullivan to come yearly to empty the spa, clean it, and inspect all equipment. This year the jets would come on and then slow to a trickle. Michael was not going to leave until he got them all working correctly. He was here for over 3 hrs. and finally got them all going strong. A big shout out to Michael for his hard work and to Sullivan Waterworks for great customer service. Could not recommend them more highly.

    Clearlight Infrared Saunas - They wheeled it right into my garage.

    Clearlight Infrared Saunas

    (98 reviews)

    They have red light therapy! I have been researching for a few months now and finally settled on…read morethe Clearlight version. - FDA registered - red light 650 nm, near infrared 850 nm - made in the USA - 5 year warranty versus 2-3 years - the core tower can be installed in your sauna but the electrical requirements will be higher and will need additional jiggering which I didn't want to deal with. - prices on the site are inclusive of tax and shipping I opted for the personal tower and found out after I can put in my sauna - which is a great option to have! The size is also great for targeted face treatments. Has been helping with: * pain/wound healing * skin rejuvenation * muscle recovery * relaxation Great addition lot my wellness arsenal. I have always felt positive effects when getting facials and acupuncture. Now I have access anytime. Something I can easily incorporate at home. I reached out to one of the sales reps that send marketing emails to me and they were very responsive and helpful. Great product, service and experience!

    Don't believe the shipping dates. We were torn between Clearlight and Sun Home (I was leaning…read moretowards Sun Home). Ultimately, we went with Clearlight because they told us shipping was in 2-4 weeks whereas Sun Home was 8-10 weeks out. We wanted our sauna ASAP. We ordered it the end of Jan. It is now mid-April and it's nowhere to be seen. Disappointed. Should have gone with Sun Home. We'd probably have it by now.

    Creative Energy - hottubandpool - Updated May 2026

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