Cancel

Open app

Search

CREAM

4.1 (238 reviews)

Order CREAM Takeout or Delivery

CREAM Photos

You might also consider

Recommended Reviews - CREAM

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Taylor L.

My husband and I love this place! They have gluten free cookies that are delicious, I could not tell the difference!

Olga R.

If you are craving ice cream and you are near this location this is your spot :) is located on Salvio right around the corner from Todos Los Santos Park , parking can be a bit challenging. The ice cream is yummy , fresh and you can get a cone , a sundae or their famous ice cream sandwiches, they have a good selection of cookies to make your favorite sandwich! Customer service was average, they take your order , and charge you , nothing special. When you come in you need to figured out where is the line. They have tables and chairs if you decide to eat there. The prices are a bit high but if you compare to other shops I guess is average. Overall is a nice ice cream shop !

$5.99 oatmeal cookie ice cream sandwich

Always love cream for a late night sweet treat! We ordered the oatmeal ice cream sandwich it was $5.99 and we got the vanilla ice cream with it! Yum! Cookie was good they warmed it up, but not the best oatmeal cookie I've had. There was only one worker working that night he did an amazing job handling the crowd! Great customer service too! there are soy ice cream options as well A+!!

Haven't been to a CREAM in years! I used to be obsessed with them, reminds me of the 2010s! I got one of my favorite combos the peanut butter cookies with peanut butter swirl ice cream on the inside of the 2 cookies. Make sure you get your cookies warmed up to add to the flavor! Would definitely check it out again if I'm in concord and craving ice cream! The workers here were nice and were able to get through the crowd quickly as it was a lil bit busy!

Chris L.

DO NOT COME HERE IF YOU OR ANYONE HAS AN ALLERGY ESPECIALLY A NUT ALLERGY. We came to grab ice cream after dinner and my nephew who's 4 years old ordered vanilla ice cream with m&m pieces. He has a peanut allergy and is very aware when he has that off feeling. He ordered his ice cream first so he's sitting down enjoying it not knowing he's about to get that "tingly allergy" feeling. While we're checking out, he rushes to his mom telling her he needs water which we was also purchased. Melanie is the worker who assisted us with the transaction and we even left her a tip. This is where you can roll the tapes Mark....not even a minute later my nephew projectile vomited and we knew instantly uh oh something must've been exposed. There was a nut in his vanilla ice cream. He keeps throwing up so we make sure to bring him outside. The line kept getting longer and longer and they were busy and we kept apologizing profusely. We understand where these things happen and it's completely okay that's why we carry Benadryl and an epi pen for these incidents. We put napkins and tried to wipe up the vomit. We even put chairs over the wet spot so others didn't step or slip on the wet surface. We did what we can with what we had. We were waiting for them to finish helping the customers they were assisting at that moment but we didn't receive any acknowledgement. We are still outside with our little guy ensuring he is okay. This is when the issue occurs...Melanie comes out and states "her kid threw up, she needs to clean it". We asked for a mop and she says "we don't have a mop". So how do you want us to clean this up? With our hands? And why doesn't this establishment have a mop? Should we be concerned on their cleaning routine on top of cross contamination. She is more concerned about vomit instead of the 4 year old who could've possibly went to the hospital tonight. She causes a huge scene yelling at a family with 2 toddlers and 2 newborns. She runs to the back and doesn't come out at all meanwhile I believe Carmen (girl with pinkish hair) is talking for her. We ask for the owners information because this unacceptable and inappropriate. Now on the phone with him which he is lacking in the professionalism department as well. He instantly states "you need to evacuate my building. The police are on their way". No need to be demanding and aggressive, we're already outside. Mark, do yourself a favor for future patrons, ask what occurred first get another point of view before making demands to evacuate. Second, you don't tell a mom who's worried about her son's health you would be embarrassed if this happened to you. Third, get a mop for your place there's vomit residue. The police arrive and even they are just as shocked on what just occurred especially when children are involved and present. We could've easily blamed the workers for having a nut in the ice cream but we know accidents occur. The behavior and responses are clear that it is evident nobody has customer skills. I understand always supporting your employee but please keep in mind what's right is right and what's wrong is wrong. The demands, lack of professionalism and responses are beyond anything we have ever experienced.

Diem N.

This is an awesome place to bring back so many memories. I try the malted chocolate shake, and if you're using Yelp, you can actually get a free cookie when I checked in so that's cool. The service was at amazing and fast. When I saw the long line, I was a little intimidating, but it move so quickly the staff did such a great job and they're so kind and patient. I highly suggest this area family friendly.

This restroom never gets fix. Please do something
Bryan M.

Is me and my daughter fav ice cream place but They never fix this restroom, kids needs to use the bathroom. Please be kind with costumers. I know we have homeless people around but this is not the city. And also you have the tip option so think about the rest. Thank you

Outside
Arpita S.

Great spot for desserts! I got their Brownie sundae with banana almond fudge ice cream and it was so declious. Got the brownie warmed up and it came with two toppings for which I got their hot fudge and marshmallows. Great staff and quick service and good spot for group hangouts!

Cookie sundae! So good!
Shayla B.

Oh Cream! How do I love thee? Let me count the waaaays. Mm, mm, mmm! Cream is one of the few ice cream chains that I truly adore. Their consistency is what gets me just about every single time. Not only is their ice cream delicious, but the customer service is just stellar. Speaking of their ice cream, it really IS cream-y! HA! You see what I did there?! But honestly, for an ice cream chain, this place has some amazing ice cream. I love the variety of flavors that are always available, and I also love that I can get a host of different ice cream concoctions from donut ice cream sandwiches to cookie sundaes to those lovable milkshakes. The variety is pretty insane. I will live and die by their milkshakes. Lately I've been stuck on their cookie ice cream sandwiches and cookie sundaes, but their milkshakes are fair game. They're always so thick and creamy. And by the way, their COOKIES are so damn good. Shoutout to that white chocolate chip macadamia nut! Oh yeah... you're the real MVP. Low key addictive. Okay fine... HIGH key addictive. Love those cookies. I've always received excellent service here. The associates always seem so excited to help the customers which is always great to see. Even when there are lines out the door during the summer, they staff is always patient and willing to take their time with whomever they are assisting. I was heart broken when Cream closed their Rockridge location because I used to visit that one faithfully. But, I'm so happy to have this wonderful location nearby. Always lovin' me some Cream!

Salted caramel milkshake. Asked for whipped but didn't get any.
Carlos R.

Unfortunately today wasn't a good experience. We came in with a smile to get some delicious milkshakes but we ended up leaving disappointed. Well maybe try to come back and hopefully it will be better.

Vegan oat maple spiced cookie with soy mint chocolate chip
Tanya M.

Hubby and I have tried CREAM in many locations but this is first time we decided to try the vegan products they had to offer. We are not vegans but wow we definitely loved the cookies and surprisingly the ice cream was so good too. We both agreed that the vegan cookies were softer than the regular cookies we have had in the past from CREAM. My order was the vegan banana bliss cookie with soy strawberry and hubby got the vegan oat maple spiced cookie with soy mint chocolate chip. We each liked our orders and tried each other's and we like them too! Wow is all I can say we were very impressed and totally made up for what we had for lunch which I will not go into details here. The gal helping us was very sweet and made sure to let us know of all the vegan choices including toppings which we both declined. I would not mind coming back for more of the vegan stuff in the future.

Hot fudge sundae without whipped cream
Pooja R.

The simple churro ice cream is my favorite at any CREAM location in the Bay Area! That flavor mixed in a hot fudge sundae is absolutely delicious!

CREAM Box
Darwin P.

On a hot day, like a 90 degree + day in the Bay Area, CREAM is the ice cream shop to go! Located in Plaza de Todos los Santos, it stays packed. I got the craving for ice cream, and decided to get some for the working team and I. I ordered through YELP, and the ice cream came on time. Since we stay busy here, I went for ice cream sandwiches. Presentation was A+, with the CREAM box and everything well packed. Delivery driver was also friendly and followed instructions well :) One of my co-workers, Angela, went for a Mint once cream sandwich, with mini M&M's. Marcus and I went for ice cream sandwich, with Banana bliss ice cream and gummy bears The most important one was for Matt, our cook, who is VEGAN. I wrote this under notes when I placed my order, and when I got my delivery, they adjusted the order and even wrote a lovely note! Just based on the note and this order, the shop CREAM is awesome and care about their customers and what they rep. Top 3 ice cream shop in my list! I'll leave below what each one of my co-workers thought about their ice cream sandwich: Marcus, Senior Lead: "It was cool as hell, and the note was nice. It was cool they cared enough for people's dietary restrictions, and made sure they were followed" Matt, Cook: "The cookie was awesome, how was it vegan? It was the bomb and I appreciate it" Angela, Lead: "The texture was amazing on the sandwich, and it didn't break down. I liked the flavor as well" Keep up the good work Cream and thanks for the experience :)

My snickerdoodle cookie sandwich

See all

1 year ago

Helpful 3
Thanks 2
Love this 4
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Kev H.
128
1138
3772

2 years ago

Helpful 3
Thanks 1
Love this 0
Oh no 0
Photo of Taylor L.
414
54
57

6 months ago

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of Olga R.
150
344
1858

2 years ago

Helpful 2
Thanks 2
Love this 3
Oh no 0
Photo of Tiana H.
2
61
420

1 year ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 4
Thanks 3
Love this 4
Oh no 0

2 years ago

Helpful 0
Thanks 1
Love this 1
Oh no 0
Photo of Chris L.
175
44
22

3 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 5
Photo of Diem N.
226
414
1813

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 3
Thanks 2
Love this 4
Oh no 0

1 year ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

5 years ago

Helpful 15
Thanks 2
Love this 18
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 2

5 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0
Photo of Jenny C.
11
150
22

2 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Mark S.

Mark S.

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Angie R.
283
1107
7277

6 years ago

Business owner information

Photo of Mark S.

Mark S.

Helpful 2
Thanks 0
Love this 3
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Business owner information

Photo of Mark S.

Mark S.

Helpful 3
Thanks 0
Love this 4
Oh no 0

1 year ago

Nothing like a cream sandwich any day of the week! The cookies and ice cream are tasty. Service is quick and friendly!

Helpful 0
Thanks 1
Love this 1
Oh no 0
Photo of Devon S.
31
124
46

2 years ago

Helpful 0
Thanks 1
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Who doesn't like a nice ice cream sandwich me and the kids do. Love coming here for a nice desert with the family. Always a good time.

Helpful 0
Thanks 1
Love this 1
Oh no 0

8 years ago

Business owner information

Photo of Mark S.

Mark S.

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Mark S.

Mark S.

Helpful 2
Thanks 0
Love this 2
Oh no 0

5 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Mark S.

Mark S.

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Nicole W.
230
24
6

3 years ago

The cashier was friendly, but the fact that you do not have a working restroom for paying customers is a little ridiculous.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Ciel C.
3
30
55

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Mark S.

Mark S.

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Gaby A.
333
424
8068

8 years ago

Business owner information

Photo of Mark S.

Mark S.

Helpful 2
Thanks 0
Love this 2
Oh no 0
Photo of j c.
94
56
39

4 years ago

Great friendly prompt service with perfect portion single scoop cookies and cream ice cream. Appreciate the free dog whip cream cup too!

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

I loved my strawberry ice cream today. For 3.50, you get a small scoop. My husband liked their pistachio ice cream. Great for a hot day!

Business owner information

Photo of Mark S.

Mark S.

Helpful 1
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 2
Thanks 0
Love this 3
Oh no 0

Page 1 of 6

Ask the Community - CREAM

You might also consider

Ice Monster - A warm and cozy café with a lively vibe, packed with people enjoying desserts, coffee, and late-night chats.

Ice Monster

(555 reviews)

$$

I grew up in Taiwan where, on hot, muggy summer nights when it was just too miserable to stay…read moreindoors, my siblings and I would walk down the street to a street vendor and get a cold shaved ice topped with brown sugar syrup and condensed milk. Absolutely the best way to cool down! I was thrilled to discover Ice Monster in Walnut Creek! Not only can I get an authentic Taiwanese shaved ice, but they have an incredible variety of ice flavors (strawberry, mango, green tea, etc) and toppings. They also have boba tea (which also originated in Taiwan), milk tea, regular ice cream, freshly cooked Chinese finger foods, and more. The place has tables inside and out and is always immaculate. I also really appreciate that they don't add the problem of landfills overflowing with plastics! They use real dishes and real silverware. I don't know of any other place that conscientious. I have been going here for 8 years. It was started by a couple from Taiwan and the owners the last several years are from China. They keep the place open seven days a week, but even with that grueling work schedule, the customer service is always fantastic. They go out of their way to keep their customers happy. Apparently, I'm not the only one who loves the place, because when school gets out, the place is filled with teenagers and families with children. It's a great place to hang out. I've tried other places in the East Bay, but this is my absolute favorite place for Chinese shaved ice, boba tea, and other yummy foods. I can't recommend them highly enough!

Recommended by a friend so we gave it a try, the place is empty when we went so no need for us to…read morequeue. Service is quick & we enjoyed our cold treats

Uji Time Dessert - Dorian ice cream

Uji Time Dessert

(267 reviews)

$$

Thank you so much to Tony (owner) for reaching out to me about my experience. He was super…read morerespectful and wanted to make things right. I came back and ordered the same thing and it was great! Second chances are so important and I appreciated the great customer service. The worker who helped me out was super kind. This was my first time in the actual store (my previous orders were delivery). There's a couple of tables inside to enjoy your drinks and it's decorated pretty cute. Lots of parking available in the shopping center. I would come back!

Their current seasonal flavor is lavender, so I had to try it. In general, I do like floral flavors…read morein ice cream, but a lot of people at my table tried what I ordered and thought the lavender soft serve was a little too soapy. I actually did not mind that at all. Needless to say, the lavender flavor really came through, lol. The consistency was great, just like their other soft serve, very smooth and creamy. I just was not sure if the floral flavor paired well with the red bean filling I chose for the inside of my fish-shaped cone. We also ordered their matcha soft serve, which used to be my favorite, but the matcha flavor yesterday did not seem as strong as I remembered. Other than that, my experience was really great. The store was nice and clean, and even though we had a party of six, we were able to get the largest table, which was perfect. It was also very well air conditioned, which felt amazing given the unusually hot weather we have been having in Concord in the middle of March. I would definitely love to come back again soon and order their ube flavor, which is my favorite.

Cold Stone Creamery

Cold Stone Creamery

(284 reviews)

$$

The Pleasant Hill location is probably our favorite location in the surrounding area. Although…read moremajority of their employees are younger, they still provide great customer service and the ice-cream is delicious. Even if you see a line, they move fairly quickly and there are seats outside to enjoy your dessert of choice. Our family picks are - Chocolate with gummy bears for the kiddo, Cake batter ice-cream with cookie dough, oreo cookie, and pecans (I think she might put caramel, not 100% sure), and for me - Germanchökolätekäke! This is chocolate ice cream with coconut, brownie, caramel, and instead of pecans, I get it with almonds. Sooooooo good! What's your favorite treat from here?

Gee, I didn't have a great experience at Cold Stone last night which is really sad because how can…read moreyou not have a good experience at an ice cream shop? Well, let me tell you how. The gal that worked there just didn't seem like she liked her job that much. She didn't smile then when she took my order for my ice cream, which was going to be coffee ice cream with three toppings in it, she barely mixed it together! She flipped it over once and then stuffed it in the cup leaving so much topping (that I was paying extra for!!) on the counter! So I said politely, "you're gonna give me that topping right" and she was like " oh ok" and then she like smushed it on the top like I was at a yogurt shop or something!!! But she STILL left stuff on the cold stone counter. I'm paying for those toppings!!! I want every last one of them. Im paying extra for each topping plus there's hardly any extra topping given so you're getting a lot of extra money from me!! I don't know. Then she had the nerve to say when I was about to pay " the screens gonna ask you some questions " . Why would I give her a tip? I'm getting so sick of these tips anyway. I'm like-- enough already! I'm coming into the store to get ice cream that's your job. Why am I paying you to do your job? Especially when you're ripping me off and not giving me my proper number of turns to fold the topping into the ice cream and then leaving my toppings on the counter! I was just really disappointed and I think I'll just go to Coco swirl across the street from now on because if I'm gonna have my ice cream with the topping on top, I might as well put my own topping on my yogurt. I was just looking at the pictures and was reminded that it didn't even seem like I was given a full medium serving of ice cream because as you can see it was low and then the toppings are on top such a bad experience.

Baskin Robbins - Dubai Chocolate Inspired Cake in a Box - April 2026

Baskin Robbins

(117 reviews)

$

On a Friday afternoon, I visited Baskin Robbins to get an ice cream cake as a treat for Easter…read more Even though there were Spring-themed cakes with cute designs, I noticed there was the Dubai Chocolate Inspired Cake in a box that is available for a limited-time. Since this item is not permanent, I decided to order online to reserve in case they run out. When I arrived, a friendly female employee explained how they ran out of the cake flavor that I ordered but an employee from another location was on their way to deliver and would take 10 minutes. I did not mind waiting. After I returned, my cake was ready and a nice male employee gave me my order. Before I tried the ice cream cake, I was unsure if I would like the almonds with the cake because that type of nut is not a part of Dubai chocolate. But the almonds paired well with the pistachio sauce, roasted kadayif, Pistachio Chocolate Bar ice cream, and chocolate cake. The ice cream cake was sweet and slightly salty. I was also surprised how fluffy the chocolate cake was. Because there is no other place near my home that sells a Dubai chocolate cake, I am definitely going to miss this Cake in a Box flavor.

I usually enjoy trying new desserts, but this Dubai Chocolate Sundae was honestly disappointing…read more Something inside--maybe the chocolate cookie or whatever that crispy chocolate piece was--tasted really bad. It had a weird, unpleasant flavor that threw the whole thing off. Everything else seemed fine, but that ingredient completely ruined it for me. I'd really appreciate a refund or even just a replacement ice cream because this one was not worth it. Did not finish it, can even show the manager in person - Got it on 11/09/2025

CREAM - desserts - Updated May 2026

Loading...
Loading...
Loading...