1. Cranland Carpentry

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Cranland Carpentry

5.0 (1 review)
Open • 7:00 am - 6:00 pm
Updated 3 weeks ago

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6 months ago

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We recently hired JMS to re-side our house and replace the windows and porch, and while we were a…read morelittle apprehensive at first, Jim and his crew quickly put our minds at ease. From the beginning, Jim was transparent about pricing and clearly explained how long each step of the project would take without us even having to ask. His crew was hardworking, professional, and incredibly respectful, not only to us but also to our neighbors. The quality of their work exceeded our expectations, and the entire process went smoothly from start to finish. We were so happy with the results that we hired JMS again to remodel our kitchen and bathrooms. Once again, the experience was excellent. Jim and his crew delivered outstanding craftsmanship, and their attention to detail was second to none. We couldn't be happier and would highly recommend JMS to anyone looking for reliable, high-quality work.

I have hired Jim for multiple projects in the past years renovating my home in phases and he has…read morealways been close to perfect!! He was always transparent about budget, knowledgeable with my towns building codes, time efficient, always on the job site working and/or checking in on his subs. We value his work and he has the best prices around!Recently he put an addition onto our house with a mudroom, laundry room and 2 work stations. He matched the previous design he did in the kitchen so it was a flawless transition. This was a tough project and I couldn't believe how quickly his company delivered a final product as beautiful as I imagined. I would definitely recommend James Scances to all my friends & family. He is actually building a new construction home for friends of ours!! Thanks James and team! Look forward to finishing our basement!!

Drohan Development

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Jake and Co built our new deck a few weeks back. They were extremely easy to work with, handled any…read moreissues we had promptly, and responded to our texts/phone calls right away. I've already recommended Drohan to a few friends that need work done, and I intend to have them come back soon to do some more work on our house.

I would strongly caution anyone considering hiring this contractor…read more We hired him for an attached 2 car garage addition and ADU. We are a year into what should have been a 6-month project. Since receiving the final milestone payment, we have had months of frustration due to a complete lack of communication, missed deadlines, and subquality workmanship. There were extended periods--sometimes weeks at a time--when no work was being performed, and no proactive communication was provided regarding delays or next steps. The quality of work completed by several subcontractors was disappointing and frequently required correction. We were left to supervise the subcontractors and check the quality of work, Jake was rarely if ever on site. We were often left to clean up after the subcontractors left a mess and/or broke things during their work. When legitimate concerns were raised about workmanship, instead of addressing the issues professionally, Jake became defensive, dismissive, and at times openly hostile. Rather than taking responsibility for deficiencies, he frequently attempted to shift blame, minimize concerns, or suggest that the problems being identified were not real issues. The experience felt more like being gaslit than having concerns addressed by a professional. Customer service was virtually nonexistent throughout the project. Phone calls and messages often went unanswered or flippant excuses "it's been a busy/hectic week". I was left constantly chasing updates and seeking explanations for delays that should have been communicated proactively. A contractor's value is measured not only by the finished product but also by professionalism, accountability, communication, and respect for the customer. Unfortunately, this contractor failed on all counts. The combination of poor workmanship, chronic delays, lack of communication, and hostile responses to reasonable questions made this one of the worst experiences I have had with a home improvement professional. We are a year into a project that should've taken 6 months I would not hire this contractor again and cannot recommend him to others.

Cranland Carpentry - carpenters - Updated November 2026

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