Very happy with the work they did and how quickly they did it. Got 5 windows and a slider door door…read moreinstalled within a couple of hours. Very surprised how fast and efficient their work was, and for a fraction of the cost that Renewal by Anderson quoted us before we went with Quality! Also great communication through and through.

Tried to rip me off and then appeared to gloat about it when I caught him…read more Paul the owner responded to a web request I put in, for a price quote. He responded, by text message. Weird but fine, if the text etiquette is on point. His was a mess. He asks me to take pictures inside and out, of the windows. Ok sure, but I'm one town over and you could just pop by. He asks what I want, I say picture windows. He sends me a picture of double hang and says he recommends them. Don't need them. Then he just TEXTS me a price range. Red flag. Where's your quote with the type of door being used? Also, the number is high. I ask for the SKU to look it up on my own. He sends me a generic link to an affiliate landing page for DOUBLE HUNG DOORS. Ok, so here's where you have to use your best judgement. These guys have great ratings on multiple pages, so they obviously do excellent installs. But that doesn't mean they aren't ripping people off, because you can get similar work done for MUCH cheaper. That's where I got him, bc he wasn't willing to disclose where his range was coming from and then immediately tried to pass me off to Renweal by Anderson, which is widely known as THE biggest price-hike in the game. The safe bet with them is whatever they quote you initially is about double what it should actually cost. So it makes sense the owner thought it's a reasonable peer in the industry. Then he weirdly started text-harassing me when I passed on his offer. Piss off.

We recently hired JMS to re-side our house and replace the windows and porch, and while we were a…read morelittle apprehensive at first, Jim and his crew quickly put our minds at ease. From the beginning, Jim was transparent about pricing and clearly explained how long each step of the project would take without us even having to ask. His crew was hardworking, professional, and incredibly respectful, not only to us but also to our neighbors. The quality of their work exceeded our expectations, and the entire process went smoothly from start to finish. We were so happy with the results that we hired JMS again to remodel our kitchen and bathrooms. Once again, the experience was excellent. Jim and his crew delivered outstanding craftsmanship, and their attention to detail was second to none. We couldn't be happier and would highly recommend JMS to anyone looking for reliable, high-quality work.

I have hired Jim for multiple projects in the past years renovating my home in phases and he has…read morealways been close to perfect!! He was always transparent about budget, knowledgeable with my towns building codes, time efficient, always on the job site working and/or checking in on his subs. We value his work and he has the best prices around!Recently he put an addition onto our house with a mudroom, laundry room and 2 work stations. He matched the previous design he did in the kitchen so it was a flawless transition. This was a tough project and I couldn't believe how quickly his company delivered a final product as beautiful as I imagined. I would definitely recommend James Scances to all my friends & family. He is actually building a new construction home for friends of ours!! Thanks James and team! Look forward to finishing our basement!!

I loved our experience hiring Bay Point Building for our new windows. They were fast and efficient…read moreand had 3 windows installed in one day. I am very pleased with the work and how professional they were. They cleaned up well and I was impressed with the finished product. I will be using them again in the future.

From the owner: Call today for a free in-home estimate. Check us out on Facebook and Nextdoor.read more

I am writing this review based on the quoting and sales/purchasing process, as I have not yet…read morereceived the windows I purchased, or had them installed yet. I will absolutely plan to update this review through the lifetime of the project and my windows, which I am very excited for. When you buy something you usually know instantly if you have nervous feelings (second guesses) about your decision, or if you made the right one. Right now I can confidently say I feel like I made the right one, and in actuality should have made my decision sooner. So far I have nothing but good things to say about Venture Window. The quoting process has been very straightforward, and easier than other companies I tried to get quotes through. My sales person, Scott, has been professional, honest, courteous, and dependable from the start. I have gotten other quotes from other companies and found them to be overly salesy (and some of them quoting insane prices) but Venture Window, and Scott, pretty much tell it like it is with no sugarcoating. Venture Window also had extremely competitive pricing for the tier/range of window that I wanted (mid tier). Venture Window is different from other window companies because I felt like they were the most human, and I can say I interacted with a lot of companies before making this important decision. I felt like Venture, represented by Scott, was empathetic to the reasons for my purchasing a window and more importantly to my budget. Rather than getting a one-size-fits-all glammed up sales pitch complete with a free pen and keychain, I instead got a professional conversation, two-way dialog, and some honest and valuable education on windows, to meet the specific needs I was looking to solve for (energy efficient and budget-friendly) which totally demonstrates the caliber of the staff. Another word to describe Scott is patient, which created a sense of ease in the purchasing process. There was not a moment that I felt rushed through the entire purchasing experience, and my purchasing decision probably took longer than most people. I had a chance to visit the showroom before my final purchase decision to physically compare the windows. There is quite a huge selection from to the most basic/budget-friendly window, up to the most premium cadillac of windows. They had a lot of unique windows like skylights and the fancier natural wooden ones. It was really valuable for me to see the windows in person to be able to see how they open, tilt inward, the locking mechanisms, and the construction, to see the differences in the windows that I had the options of choosing. There is only so much you can understand from a brochure. In the showroom, Scott explained the subtle differences between the windows (things you can see, as well as things you cannot), as well as how the windows I was considering differed from the most budget-friendly option, for comparison sake. This was a good learning experience because it shows that in many ways the statement 'you get what you pay for' is so true, while in other ways, any new window will be better than my current 110-year-old, super drafty and rickety windows. For example, did you know ALL windows must be manufactured to a certain minimum quality standard? I did not know this before working with Venture. I was glad to visit the showroom because I could see that for the price, the option I selected is of good quality. In fact they seem more durable and sturdy than a lot of windows in places I've lived before, or the windows in friends/family members' houses. Once I literally felt the quality and construction of the window, I could tell that I was making the right decision. If you care about your crazy heat bills and are wanting to some modernity, like me, you can't go wrong with Venture. I'm very much looking forward to getting these windows installed and the added comfort and energy efficiency that will come along with them. Will definitely update this review after installation.

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

Great support for their products!!! Very friendly and helpful!!…read more Love their products!! Thanks for your help today!!

Had a new storm door installed. Lucky me, they had it in stock! A tech came out to measure to…read moreinsure the door would fit. Not long thereafter, a skilled and courteous installer came out to install. It looks beautiful. Installer went the " extra mile" doing a detailed and a great job .

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

Ed was very helpful when I went in to have a piece of glass cut for my basement window. He told me…read morehow to remove the old glass and what the best material was to install the new glass, how long it should take to dry etc. Not many places are so happy to give advice these days . Thanks Ed.

These guys are great! I had a rock-meets-window situation recently and gave Ed a call. He was…read moreeasily reached at the number provided, friendly, and able to give me a price range for the repair. They were easy to schedule with, their price was within the range quoted, really polite while in my home, and their work was fast and good! You would never know anything had happened to the window. Hopefully I won't need to use their services again, but I wouldn't hesitate to recommend them to anyone.

Charge $1,900 for one window because I live in a Condo that…read moreI only have one window in my Condo and don't want to my business because it is a hassle to just do one window that's why they quote that much.

The crew was fast courteous, knowledgeable, and creative problem solvers to make everything just…read moreright with our roof and window replacement on our entire barn. Completely replaced our barn roof with sweet metal roof, and 12+ windows in the barn, the snow doesn't stick. It looks beautiful, everything is durable, and will last us our lifetime, and form and function! Looking forward to having them back to do our siding soon.

Did not want to go through another winter dealing with drafty old windows. We had consultations…read morewith several companies and we chose MS WiNDOWS. We are so happy that we did! The windows look beautiful from the inside and the outside! Mike and John are the best! With different sized windows in every room it was challenging, but they got it done! If you are looking for great service and value from a trustwortby company don't hesitate! Mike Sousa and company deliver! We will be having them install new doors soon, and floors once this winter is done!

Mike replaced an old wooden screen door with a beautiful new one. He was prompt, gave an estimate…read moreand kept us informed about his arrival and work. We will use him again soon!

One of the absolute worst, most unresponsive companies I've ever worked with. Unfortunately, our…read morecondo association had listed Wilcox as their preferred vendor for changing out windows in our apartment complex. I reached out to them first in Feb 2020. They came over, looked at the windows and then said they would send us a quote. 4 weeks of RADIO SILENCE, absolutely nothing until the end of March 2020. My wife and I guessed "ok maybe their busy". We were ready to go and then of course COVID19 hit so all construction was suspended in our building. Fast-forward to October 2020, our building started to allow construction again. We reached out to Wilcox to see if we could get this done. I called four separate days, leaving a voicemail each time. They didn't call me back ever. I finally reached someone there on my 5th call. Bob Wilcox answered the phone. RUDE AS CAN BE. He goes "I got your message, I'll call you when I have time and then hung up the phone". Is this the type of person you want to be working with? I don't think so. After waiting for him to call back for another month AND NOT GETTING A CALL BACK. We finally convinced our condo association to let us go with another company. TLDR: AVOID WILCOX AT ALL COST. RUDE, UNPROFESSIONAL, AND THEY DON'T RETURN YOUR CALLS EVER!!

They talk a great game, but it's mostly talk. We used them to install windows - they installed…read morethree of them wrong. They also were supposed to renovate the kitchen and bathroom - it was a disaster. Old man Wilcox talked up religion to us and bragged about how Christian he is. Talking religion is one thing - he doesn't live it, at least on weekdays. He was rude, crude and massively sexist. He complained about the BBB (beware of contractors who won't join that - it's a sign they are dishonest). He also complained about how women "try to tell" him what to do when "they don't know what they're talking about." His plumber was Mark Getchell - a total con artist who has no idea what's he's doing. He damaged our plumbing system and it cost a lot for us (not Wilcox) to hire another plumber to undo his damage - something Wilcox never paid for. Wilcox said he would never use Getchell again, but I see others with reviews in different places who also had problems with Getchell. It sure looks like Wilcox just says that to appease the people who didn't care for their plumbing to be ruined. And here's another problem - Wilcox expected to be paid in full long before the work was done. Final payment is not supposed to come until it is done - that's the law. We pointed that out - he got angry and never finished the work. Wilcox does very nice work on some homes - especially when he's trying to impress his church people. But there are a lot more victims of him out them. Stay far away from Wilcox Aluminum - it's all a big con game. If he was truly Christian, he would fix the damage he's caused and make amends to the many people he has robbed. But it's all a big sales act by him. We have come across at least five other families in our area who had a horrible time with him, including an elderly couple, a couple with two very young children who were scared of him and he also ripped off a disabled lady who we understand still has not been able to get fixed the big damaged Wilcox did to her home. Shameful, this guy is absolutely shameful. It's one thing to talk the Christian talk - perhaps Wilcox should try actually living it with action, not empty words and endless self-praise.