Ambiance is nice , but the food is just average,. The service was wonderful, especially with our super friendly waitress with the pink hair and piercings. read more

Nice bar / restaurant. We happen to be there on the trivia night and it was a lot of fun. Regular bar food. Nothing special but a fun place to go to. read more

When they say " You only get one chance to make a good first impression " man are they right. We walked in and the Hostess greeted us with a blank look. No hello , no welcome.. No how are you.. then seated us at our table without a single word. My food was delicious. However I didn't feel welcomed from the start..So this will skew my overall rating..as the back of the house outshined the front of the house. Overwhelming customer service can you put a shine to a not so up to par meal. But The lack of proper customer interaction can dirty up the best of meals. read more

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Absolutely horrible experience. Our food ranged from severely undercooked to way overcooked. Our appetizer, the calamari, was so overcooked it was nearly impossible to chew. For entrees, the crab cake sandwich came out missing an ingredient (the sauce), the chicken sandwich that was requested an over easy egg came out completely hard, and the burger was so severely undercooked it was cold in the middle. The manager came out and offered free dessert and an entree to go , but this did not make up for an extremely disappointing experience, and we will not be returning. read more

The most delicious chicken sandwich I've had, it tastes similar to Hell's Kitchen's version of it. Absolutely delicious and will be returning for seconds! Staff was friendly and very accommodating to our needs, and never ran out of something to drink. read more

Crafted - Ladybird sandwich - American Near Me - Richmond, Virginia

It has been about a year since I last went to Crafted and I was in the area again and decided to go back. Very disappointed this time. We got the Street Corn Hummus as an app and it was not good. But what was even worse was the rack of ribs drenched in a root beer bbq sauce. The sauce was way overpowering and I had to scrap it off. The green beans were a tad overcooked and the mashed potatoes were decent. read more

Only leaving a bad review because I can't leave 0 stars. The bathrooms are extremely dirty and my friend even found a roach in the food. I will NOT BE RETURNING due poor cleanliness. read more

I've been to Crafted about 2 years ago for apps and drinks but 5/1 I decided to try it out for brunch with a coworker and I am SO GLAD I DID!!! When we got there around 2pm it was packed but we were able to put our name on the waitlist and was quoted 30 minutes. We walked around the Libbie Mill area taking pictures and checking out the sites and then received a text that our table was ready. We came back in and was seated by the window. Our server came over shortly after and took our drink order and we also placed an order for the pimento cheese app. Now I was unable to get a picture of the app but I really thought this app was going to be creamy cheese but instead it was dry pimento with wonton chips. It was good nonetheless but I feel as though they could have added more cheese, 2 scoops instead of one. We were so hungry so we crushed it anyway lol. Moving on to entrees, I got the Boulevard Big Plate where you can pretty much create your own platter (included in pictures). It was SO much food in this entree idk how anyone could leave hungry after eating that. I asked for hot sauce on the side and the server brought out a Ramakin of an orange sauce (I was just expecting Texas Pete tbh). Whatever this hot sauce was, it was FANTASTIC and SPICY so beware! I loaded it on my eggs but I love spicy so it wasn't an issue but I could see how it would be an issue for someone else. The pancakes were probably the dullest part of the platter. They were small and tasted like those Eggo pancakes that you pop in the micro wave and if you aren't careful they get hard if you leave them in for too long. I was a huge fan but ate around them. I'll have to try the French toast next time. Everything else in my platter was excellent and for $14 I thought it was a great deal. My coworker ordered the biscuits and gravy enter which was massive. It also came with two eggs any style and she got a side of grits. I'm not a fan of savory + sweet things and she said that the biscuits and gravy were sweet. She liked them but if you like your biscuits and gravy strictly savory then this may not be the dish for you. The family beside our table ordered the chicken biscuit which I need to try next time because it was HUGE and looked so good!! The atmosphere was great, good music playing in the background. The bathroom was cute enough for a few selfies ;) all in all I would recommended Crafted and I can't wait to come back and try the other menu items read more

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This was our second trip here and we have LOVED it! We first went for late dinner after moving and liked our sandwiches and Bold Rock IPAs . We visited for brunch today and were served at the bar by the owner who was very attentive and hospitable (despite being the only bartender when others didn't show up). We ordered two iced coffees with vanilla and caramel and they rival big name coffees for sure. The owner answered our questions and gave us a great waiter, Andy. Andy offered great suggestions and was hilarious to talk with! Everything he suggested turned out to be great. DEFINITELY recommend a cinnamon bun to start and the fried chicken biscuit is to die for! Try their house made ranch with it! We also ordered a toasted bagel, which came out not very toasted, but was taken care of and replaced in a matter of minutes by the owner who was more than willing to make our food the best it could be. The bartender, David, that took over was also very hospitable and fun to talk with! We couldn't have asked for a better brunch experience here today! We will definitely be back! read more

Crafted - Fried chicken biscuit and fried potatoes! Ft. My half drank coffee - American Near Me - Richmond, Virginia

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Great birthday celebration for Ramon Moore with fam and friends. He chose the right place for a crowd as big as his with different appetites and good cooking read more

Crafted - Great birthday celebration for Ramon Moore with fam and friends. He chose the right place for a crowd as big as his with different appetite - American Near Me - Richmond, Virginia

Food was okay. Disappointed that several menu items were unavailable. Service was okay but a little slow. Looking forward to trying them again on a weekday. read more

Amazing bar!!!! Like really wonderful! We had an espresso martini and then went into aperol spritz and holy moly were they good! We also loved loved loved every thing that came out! We shared wings, pimento cheese dips which were so good and had their own spin on them! For entrees we had the fried chicken and shrimp and grits. So much flavor and all around amazing experience! read more

Ended up here on a random date night.. Plenty of parking and our server was very nice We ordered the fried pork skins, the fried chicken dish and the osso bucco Food had some good flavor.. wife wasn't a big fan of the Mac but it was still solid Will be back for their brunch read more

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We had been waiting to try out Crafted and were not disappointed. The guy who served us was fantastic. The food we ordered was great. My complaints would be there are not enough veggie friendly options and NO gluten free on the menu. Also they need to dim the lights at night for ambience. The place is so large it feels like you're in a Costco. It needs to feel a little cozier. Oh and the hostess....she is awesome !!! read more

This is a great restaurant. First time here and I was thoroughly pleased. From the service of getting sat by Mayah to the service provided by our waiter Martin, everything was perfect. Definitely coming back for lunch and dinner soon! Thank You read more

Nice lunch on a not busy early week day ... service was a little slow. Friend had a burger which she enjoyed & I had a sandwich with turkey, etc., a bit dry, but tasty. Will try again. read more

They place is huge, bright and spacious . Floor to ceiling windows. Very big Patio for outside eating. We just had sandwiches, which were a mixed bag. My wife had tie falafel which was not cooked all way. It was pretty meh, but this place doesn't cater to vegetarians. I had their version if a Cuban pork sanwiche with pickles, which was very good . The service was uneven. We sat at the bar, and we could see it was a bit if a cluster. People were in each other's way, people were behind the bar doing nothing, and they were inn the bartenders way. Once the staff figures out who was going to wait on us, things turned around quickly. Good was a bit slow coming out.. They seem to be trying, and I would guess they will fix,the hiccups. Should be a nice addition to the neighborhood that needs it read more

Enjoying a delicious to go meal from Crafted tonight. Ladybird chicken sandwich and extra crispy onion rings. It's good to see a local business still serving up amazing food during this challenging crisis. read more

Crafted - Lady Bird chicken sandwich and extra crispy onion rings - American Near Me - Richmond, Virginia

I've eaten here in the past and the food is good but man, I dealt with the rudest hostess on my last visit. We were dining with an infant and a toddler and had a stroller with us. Asked if there was somewhere we could stow put folded up stroller and were refused, told there wasn't room...mind you it's a large restaurant and I saw many places for a stroller as we were walking to our table. I worked in restaurants for years and we always managed to stash a stroller somewhere but I digress. We ended up leaving it out on the sidewalk. We asked to sit outside and were put in the one table that wasn't under the cover, in full sun. We asked to sit at a table that was under the cover as we had a baby with us. The hostess refused saying none were available. When I pointed out available tables, I was told we couldn't sit there but no reason was given. My husband then went inside to ask to be seated inside. There were many open tables but we were told it would be a15 min wait. Now maybe they were short staffed but that was never explained to us. They said they would text us so we left to walk a bit, as we had 2 kids with us. After 30 mins and no text we gave up and ate elsewhere....they never texted us that are table was ready. I guess they just took us off the waitlist. The hostess was so rude and blatantly uninterested in being helpful that it would be hard to imagine returning. read more

It makes me sad to have to write a negative review for this place, but I just can't overlook what happened. I went with my husband for dinner, since it was a nice day to sit out on the patio. Ordered wings and two burgers. One on a gluten free bun. Wings were fine and our drinks were fine. No issues there. Now, we aren't sure if our server forgot to put in the gluten free bun on the ticket because she didn't write down the order, or if there was a mix up in the kitchen. We understand that mistakes happen, so that's not the issue. The issue is that the burger was obviously not refired, and the buns were just swapped out in the back. (Also obvious since our burgers were incredibly over cooked). My husband ate his burger and immediately felt sick and was sick for the rest of the night from cross contamination. Thankfully, he isn't fully celiac, so he didn't need to go to the hospital. Next time, just remake the burger. Don't get people sick because it takes a little extra time to fix a mistake. Please take food allergies seriously. For this, I can't recommend Crafted to anyone. read more

It's average. The service was good. *Technically* the table where my group was seated had the correct number of seats, but it still felt very cramped. adding one more two top would not have hurt and would have allowed people to be more comfortable. The food was just okay to me. I got the oyster po-boy and was really looking forward to it. There were oysters on it, but maybe 4 for the whole sandwich. Which brings me to the bread... child... a po-boy is served on a crusty french bread. Period. There are no liberties you can take with this. This po-boy, however, was on what could only be described as more of a sub-roll. And the po-boy itself needs... something. Seasoning, kick, something! A spicy remoulade would have helped a LOT. The fries are lackluster. Fresh-cut fries would have made everything better- these are about fast food fries. Not bad, but... again, just so very average. As is, it's not enough to make me come back. Things are crazy now. Post-pandemic, inflation, all of these factors competing for my dollar on the rare occasion I go out to eat. Richmond has so many great restaurants, so I need to be sure when a group goes out. "Just average" isn't going to warrant a return visit, you know? The crazy thing is, it's all salvageable. Seasoning. Spice. Space. The question is, will they take the advice? Peruse the reviews. Many have mentioned bland food missing seasoning, so... I hope they kick it up a notch. read more

I was so excited to try this place after hearing about their cocktails and wings. The cocktail list was fun and wine list is decent. Tuesday Dinner and they were sold out of wings which was so disappointing. Went with a burger which was ok at best. Fries were okay as well. Service was pretty slow and we found ourselves waiting for drink refills. Overall, okay space. Would consider trying again if they have wings. read more

Great food and service. I've made this a monthly brunch stop with friends and family.

We used to love Crafted and were regular customers for like 2 years. After a not so great experience a couple of months ago, we took a break and decided to try again since we saw on Facebook that they had a summer menu. First, hostess and waitress were awesome! Menus... filthy with old food stuck to them. No summer menu as advertised. Burger and chicken... average. Fries ... just do away with them. Beer needs to be colder. Mixed drinks by Ashley always delicious. Overall, needs a deep cleaning and a menu update. Also kegs need to be colder. It's stagnant. read more

I went to crafted on Sunday morning to get eggs Benedict for brunch however I was told that they had just taken those off the menu that day. So I settled for sausage gravy and biscuits which was so bland even after adding a ton of pepper I didn't finish it. I wish I had just left and gone to a different restaurant and got the Benedict I was craving. read more

Lunch & diner both great experiences, awesome food & drinks!

Friends recommended this place to my husband and I! It was SO GOOD! We got the southern sampler to start - delish. Perfect for 2 people. I got the Tennessee lady bird and my husband got the Libbie Mill. DELISH! Our server was literally the nicest server we have had in a long time. She was so so sweet. Marla was her name. She took such good care of us - ask for her when you dine! She gave us samples of beer when we couldn't make up our mind, and was just so damn NICE. We Love Crafted. We will definitely be back! Thank you! read more

Crafted - Southern Sampler - American Near Me - Richmond, Virginia

Crafted is a great place to go if you're looking to have great service, food, great ambiance, and in a good location. They're open at pretty odd hours so always check their FB page or website before making the trip! read more

This place is always good and the service is great. We went there when all the pandemic bans were lifted . Its great atmosphere and you can watch sports at the bar! read more

If you want amazing service, food, drinks, coffee, and Buffalo Trace....this is the final stop for you! Crafted has staff that works hard to make sure you get why you pay for and will go the extra mile in situations to make your experience enjoyable. Crafted has employees that are very friendly and work extremely diligently at all ends of the business. Their half-pound burgers and sandwiches have original taste and flavor you will not get at another business. Crafted has an awesome drink menu (and a vast array of bourbon) at more than fair enough prices for those that enjoy a good beverage after those long work hours. Their coffee drinks are a good tasty pickup for when you have your food coma and need a pick me up so you can make it home. You will not be let down by your experience at this restaurant and it is an excellent place to invite friends/family for a large get-together. read more

Did not have a positive experience at restaurant. Shared experience with manager who was very dismissive. Overall bad customer service.

The drinks were phenomenal & make sure you ask for Marla! We tried the wings, fried oysters and a burger (the one with a fried green tomato) - all great choices read more

Solid food options, but nothing to write home about! Good place to go for a bite after work.

The food was pretty good. Although there was one table occupied in the entire restaurant and our ticket is the only one in the back, the fries still came out cold. The potato sausage soup was not a soup but a textured stew with too much spice. The crispy Brussels sprouts were the best . My turkey goat cheese etc salad was ok.... Blackberry dressing too think. The chicken sandwich looked really good. Waitress was very helpful. I would come back again just to see and taste another dish but need improvement with bring out hot food. read more

This place was a convenient spot downstairs from my sister in law's apartment. She said the brunch was delicious! We looked at the menu then took the short walk over. Of course that particular weekend they changed brunch to only Sunday's. we decided to stay. We ordered 2 crafts and for me the highlight. I was not impressed with the menu as i had my heart set on brunch. My sister in law and husband ordered sliders and wings. They were tasty. The place is really cute, i would go back for brunch to see how i like it! read more

We have visited for dinner and for a large family brunch, and I can not say enough praises for how great this place is. It's still new and more features are being added (anxiously waiting for the Bloody Mary bar)! The shrimp & grits is seriously next level. Try the sampler platter. Such a great selection of flavors. Both times I have been here the service has been exceptional. The wait staff and runners are super friendly. Managers have checked in and greeted us each time. The patio is comfortable and pet friendly! The local beer selection is pretty deep (growler fills advertised as coming soon). read more

Crafted - American Near Me - Richmond, Virginia

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Was very disappointed and have no idea how it has the rating it has. All of the food that came to the table for my friends and myself was cold. The meatloaf and burgers were over cooked, the fish fillet still had bones in it. The service was even worse. The drinks take forever and the server was gone for 98% of the time we were there. I had to go to the counter multiple times for them to locate the waitress to get drinks and order other items. It seems like this place is counting on people coming there just for the drinks. But, the special crafted drinks seem like they have a goal of having every drink have at least 6-7 items in it, which makes them unique but also causes people to reject them because of one or two unnecessary ingredients that someone doesn't like. Food subpar at best, No service, drink selection large - but limited due to combinations. read more

Yum! Crunchy and fresh. Location new and modern. Staff friendly and helpful. No brunch anymore but there are other option to go around that.

Great food. You should not go home hungry. The pineapple margarita is delicious. Not expensive.

Came for brunch on a Sunday and there was no wait so that was good! I got the Leonard Parkway omelette and it was delicious!! You can really taste the goat cheese. I added a side of bacon and it was crisp and tasty. Their coffee was good too. I want to try their alcoholic coffees next time. The decor is super pretty and there is a lot of natural light. Their brunch menu has a good variety of egg dishes, omelettes, eggs Benny, pancakes and French toast. Oh and the cinnamons rolls are big and delicious!! I want to come back and try their lunch sandwiches because those sound yummy. read more

Crafted - Leonard Parkway omelette. Delicious! - American Near Me - Richmond, Virginia