I asked for an air filter but they gave me an oil filter. Also the nuts and bolts they gave me to…read moreattach to my battery cable were too big. It wasn't until I got home that I realized that they were too big and that I had received an o up an air fi

They have all of the parts needed for random repairs but not always the best customer service and…read morethe prices are a bit high.

Keke is awesome! Super fast and helpful, did not try to upsell like most people do! Fun to talk to…read moreand really nice!!

Easy in and out for basic autoparts. Nothing real high performance, or too exotic. But badic OEM…read morestyle parts are no prob. Stopped in for fuel stabilizer this time; much faster transaction than if I had bought the same thing at Walmart!

What a joke. The employees don't know squat about cars. If they hire people who do...they must hide…read morein the back with important jobs. They aren't out in front for customer service. I came in looking for parts twice now and both times sent out the door with the wrong part for my car. Auto Zone had me covered & installed the parts for me free of charge. Best part, they didn't look at me like I was an inconvenience or waste of their time. Do yourself a solid - avoid!

Amazing customer service !!! Frank went out of his way to help me !!!…read moreIf I could give 10 stars I definitely would !!!

Rarely does a passion for excellence and commitment to ones word come together in business. Kevin…read morenot only meet this expectation, but goes above and beyond to make sure everything is done right and delivered on time. Recently I trusted the exhaust system of my 1967 RS/SS Camaro into Kevin's care. Together we developed a plan and time frame for the project. Even though several issues came up that would have created lengthy delays in other shops, Kevin made personal trips, ordered extra parts and keep me in the loop all at his own expense so that we could make the deadline. The work performed was exceptional and without compromise. Today my street/show car is performing at its very best and I owe Kevin a debt of gratitude.

great service, great price, on time, will for sure use again. I had a drive belt go bad, I was…read morepretty much dead in the water. I found them on Craigslist so i was a little concerned that they were going to be late or not show up at all. They did the needed repair, quickly, already made a 2nd appointment for an oil change. A+A+A+ 100% satisfied..

I've been coming here for years. Wouldn't take my car anywhere else. It's not often that you find…read moremechanics you can trust. Ricky and the boys will take care of you!

From the owner: CARQUEST Auto Parts is owned and operated by Advance Auto Parts, Inc., the largest automotive…read moreaftermarket parts provider in North America, servicing both the do-it-yourself and professional installer markets. As of October 4, 2014 Advance operated 5,305 stores, 109 Worldpac branches, and served approximately 1,350 independently-owned Carquest branded stores in 49 states, Puerto Rico, the Virgin Islands and Canada. Advance employs approximately 75,000 Team Members. Unparalleled Customer Service: At CARQUEST, customer service is driven by Team Members who are passionate about delivering excellence in everything they do. This dedication is enhanced by a sophisticated network of distribution centers and advanced, automated inventory, and delivery management technology. CARQUEST always delivers the right auto parts and accessories to the right place at the right time.

I didn't get what I paid for. Picture of Product was different from what I paid for. No number to…read morecall and no reply to my emails. Read the return and warranty policies. You bare any and all costs. The shipping was more than the cost of the part I bought. Thus thinking I was getting a better part for the money and not buying typical less expensive products. I was wrong. I feel cheated. Buyer beware. Not buy from this company because if you have any product issues you will bare all costs and liability for return on warranties.

I highly recommend this business. They are knowledgeable and willing to go the extra mile to help…read moretheir customers.

Our rental trailer had major axle problems as we were driving through Rockwall. Robert dropped…read moreeverything to help us out so we wouldn't be stranded and could continue our trip to Tennessee. He knew how to fix the problem right away. It was clear he's very experienced. Very personable man and a Vietnam Veteran too. Highly recommend.

Maybe they can sell trailers. I hope so, because they can't fix a tail light connection problem any…read morebetter than a monkey can build a telescope. I should have known better.

Based off a prior dealing here, and today, I am very happy with the staff's helpful attitude, their…read morecalm demeanor, and product knowledge. I found out the hard way I was going to need a new alternator, I barely made it home, the battery went dead just as I parked. I had bought the battery at Advance, on the advice of the Techs at nearby Brakes Plus, another place I trust 200% to work on my auto! So, I bought a whole new battery, to go along with the new alternator install job. I brought the dead battery to Advance for the core credit $22. But, listening to my story, the staff said Let us try recharging it, and put my phone # on the battery. They said Come back a bit before we close if we don't call (these guys get very busy, lots of customers) I arrived later, the old battery now was fully charged again, so I will keep it, instead of the $22. Really amazing to find honest & dependable repair people nowadays... You got Advance Auto Parts Rockwall, TX on your side!

Stopped here to get the computer hooked up to my car, they said "they aren't doing that because of…read morethe virus" but not one person was wearing a mask. I will never go there again.