This rating would be 2.5 if I could rate it that. So I really wanted to like the food here especially after the bad reviews. But let me say the chicken sandwich is not worth $10 at all. Maybe I'm used to sassy bird but they should be selling it for like $5. I wouldn't order it again it didn't have much flavor, the chicken was juicy but that's it and it barely had any coleslaw/Mac and cheese on it. My husband got the crackin chicken special, he said it had "ok" flavor but there was a lot of breading on it. The waffles were floppy, think about putting a pancake in the microwave- they did have good Flavor though. The potato salad was really good. The customer service was good no one was rude, the guy making the meat was really nice and he asked right away what Meats I would be ordering. The lady who rang me up was friendly; however, when I came back to get the food the girl who handed it to me seemed like she hated her life. I said thank you have a good day she didn't say anything back. I probably wouldn't eat here again. read more

Crackin' Chicken & Waffles - sandwich on a plate - Breakfast & Brunch Near Me - lancaster, California

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Ordered 3 wing combo with potatoes and gravy, well I received 3 huge legs with mashed potatoes drier than the Sierra Desert. I ordered on Door Dash and they state if the restuarant is out of an item they are supposed to inform you, obviously that didn't happen. read more

Crackin' Chicken & Waffles - 3 HUGE legs that I didn't order - Breakfast & Brunch Near Me - lancaster, California

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I placed an online order for a "Big Jay's Favorite" meal and 2 "What the Cluck Sandwich" sandwiches from their online menu: https://www.crackinchickenandwaffles.com/online-ordering/crackinchickenandwaffles/menu I was given an 11:00am pickup time and arrived at 11:08am but stood in line waiting for service for 15 minutes when the manager/owner finally asked at 11:23am if I was picking up an order. I told her my name and gave her my order/confirmation number, but she stated, "I don't do chicken" and "you'll have to talk to them" while pointing at someone behind the counter where other customers were also waiting in line for service. I was then forced to wait in that line for another 17 minutes before being told that they couldn't find my order but they were going to start cooking the chicken right then at 11:40am. The chicken was ready at 12:00pm but they still needed to cook the waffles. I, again, asked about my order at 12:10pm then at 12:17pm, they stated that they were out of waffles and that I could select any side dish as a replacement. I was finally given my order at 12:23pm but it was incomplete: the order should have contained a 1/2 chicken with 2 waffles, but I was only given 2-drumsticks and the substitute side dish. Their stated reason was that they were out of everything else and only had drums, never addressing the fact that they gave me 2 pieces rather than 4 pieces that would normally be in a 1/2 order of chicken or that they neglected to mention that they were out of chicken when handing me my order. Rather than do the right thing by simply adding the missing chicken, they chose to argue the fact that they were out of chicken and waffles, as if that's the customer's fault. At 12:28pm, they stated that they'd cook more chicken and I'd have to wait 10 - 15 minutes more. I was finally given the additional pieces of chicken at 12:41pm, which contained 2 more drums and a couple of wings that they previously claimed they didn't have. But while I was waiting for my order, an employee walked over to me and stated here's your order, but the container was much larger than it should have been, so I questioned her as she walked away and to my extreme surprise, she very rudely stated "that's your rib order!" Now, I could've said OK and walked out with the very large rib order, but it wasn't mine and it would have inconvenienced someone else who's waiting for that order. It speaks to their extreme inattentiveness, unprofessionalism, incompetence and disrespect. My simple order took 1-hour and thirty-three minutes from the time that I entered the building to walking out, but it gets worse! The drums were clearly leftover and refried, which made them burnt, tough, and difficult to chew (see the attached pictures). The two "What the Cluck Sandwich" sandwiches were advertised as containing a chicken breast but were just scraps, gristle, fat, bits, and small pieces of chicken (see the attached picture) that were placed on a bun then covered with mac-n-cheese, coleslaw and dressing to conceal the scraps, gristle, and fat. Additionally, the employees, manager/owner were extremely rude, extremely unprofessional, extremely slow, appeared disorganized, and were not customer focused! They were disrespectfully and rudely yelling at customers. I contacted them using the contact data on their website but did not get a response. It's no wonder that they, apparently, can't remain at a location for very long, as they've been at several locations in the AV, including a short time in the AV Mall area and are now on Ave K. DON'T WASTE YOUR TIME OR MONEY!! read more

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Order three wings and waffle ... My order came as three legs and a thin waffle ... The chicken was salty and the waffle was super thin ... Would never order from there again... read more

Excellent friendly customer service! Food was made to order and when it came out it was pipping HOT! Me and my husband both ordered the "sassy girl" which is a 3pc wing w/waffle. We both got an extra Wing cuz we figured we would need more food and a side of red beans and rice. when it came out it was super KRISPY. The chicken was more than enough food & good flavor. The waffle taste good with a hint of cinnamon, the red Kool laid was BOMB, and the sweet tea was a 3. I like how they put it in the mason jars. read more

Crackin' Chicken & Waffles - Huge portion! KRISPY chicken - Breakfast & Brunch Near Me - lancaster, California

The food here is absolutely delicious! at first I thought maybe it was a bit pricey, but it ended up being waaaay worth it. Food this good is worth paying for, it's certainly not fast food; but the environment was very relaxing and casual, like it was fast food. Everyone needs to try this place! read more

I was picking up a DoorDash order from Crackin Chicken & Waffles, and had horrendous service at the register. The young woman was so rude, and lashing out at customers. After calling the owner to explain the bad situation, I was then cussed out by him, telling me don't ever f*cking come into my restaurant again as a DoorDash driver, nor as a customer. Don't worry, I will never be inside Dickies Barbecue Pit ever again. This place is horrible, and obviously the rudeness comes from the owner at the top. read more

I just went and Dickie's which they have Cracklin Chicken and Waffles I asked him what is the price for their largest side of greens they told me $17 is that even a big cup there is a small restaurant They're not on Rodeo Drive don't buy it it's a rip-off read more

Honestly not sure what all the negative reviews are for. The people are excellent- far above par for the AV. And the food is good. The chicken is tender and moist. The waffles are hearty and have an great cinnamon flavor. The plate was served with syrup and hot sauce. Now, little details... the location is not optimal but the restaurant is very clean which I'll admit did surprise me. The restrooms are very clean too. Lots of seating and even call ahead and drive through. Our food was clearly made to order and delivered HOT! Minimal wait when compared to other similar restaurants. The thing that I was most surprised about after reading other reviews was that they do not charge for refills. I saw that I two reviews that recommended other restaurants but they actually don't charge. Also, I felt the price was appropriate for what I got. 2 drinks, 2 waffles and 4 pieces of chicken just under $26. Hard to beat that for two people. read more

Watch out KFC and Popeyes! There is a new fry chicken in town and it can go up against them two heavy hitters! First time coming here and i was not dissapointed The chicken was nice, crispy and juicy and very well seasoned Waffle were great as well but the star was the chicken and it delivered Also the mac -n- cheese was great as well Definetly coming more often here now One thing though thw coffee was a little weak but other then that everything else was spot on! Keep it up! read more

This is a combo Dickey's / Crackin Chicken, so if you don't feel like chicken, there's lots of other bbq options. The chicken was made fresh when I ordered and was hot, crispy on the outside and moist inside, and really tasty, but because it was cooked to order, everyone else in my party of 15 was finished with their meal when mine was delivered. They had a few different options for waffles on the menu, including red velvet, but only regular were available when we went. Free chocolate ice cream cones for desert. The service was nice and friendly. I'd give it a second try but order and app if you are hungry and ordering that chicken and waffles. read more

Chicken was seasoned perfectly. Nice and crispy... Awesome.... Literally saved them from getting 1 star..... I ordered 3 wings A waffle And a side of fried pickles.... Instead of it being timed right and receiving them all simultaneously... I recieved my chicken first... 10 mins later my waffle 10 mins later my pickles... Which only added up to a 6 count.... I asked for mac n cheese.. They had none. Mind you it was like 12 in the afternoon.... How the hells a soulfood spot NOT gonna have mac n cheese on deck at lunch time let alone at all.... And on top of all that... While im waiting patiently... My waitress is sitting about 5 feet from me. Eating her lunch... Sucking the greese off her fingers... Then getting up and getting my food and dropping it off at my table then going back to mowing down.... Im like wtf?? Haha The koolaid is 4 dollars for a mason jar and no refills.... Its friggen koolaid dude.... Could you spare it? Idk Chickens good but everything else ruined it for me... Locations pretty sketchy too.... Ill go to Maryland's soul food off Crenshaw.... Thats food worth riskin your life for.... And the price accommodates the environment.... Not no 18 bucks for 3 chicken wings... A waffle... 6 fried pickle chips.... And a drink... Lol. Im out. read more

Underrated chicken and waffle restaurant in the AV! Came here for the first time with my family and my first impression is that the restaurant seemed closed because it was empty and the lighting was a little low. However, once we got inside we were greeted with excellent customer service by the worker at the register. He offered us great deals on our meals and made sure we were well taken care of. The food came out very quickly, the family all ordered variations of the chicken and waffles. Highly recommend the blueberry waffles. The way the waffles are made resembles Roscoe's and the chicken was crispy and well done. I highly recommend the Louisiana hot sauce with the chicken. This is the only chicken and waffle place that had Kool-aid, 10 out of 10 would recommend! read more

I've never understood the fascination with chicken and waffles, and to be honest I still don't. I just don't see how they pair well, and I have always been disappointed when I have tried other well-known restaurants. But this place is absolutely amazing. The chicken, the the waffles, we couldn't get enough. Is it is your first time the rediculously named "What the Cluck" chicken sandwich is possibly the best thing in the menu, and honestly their Mac and Cheese, has got to be the world's best, by far. Yeah it is a new place, so some stuff forgotten in the drive thru, and a confusing sitting process is to be expected, and this sides ordered separately are way too small (which they promised in an previous review to correct). Prices a little higher than expected, but they are very nice and this place is completely worth it. read more

The waffle was like eating gingerbread, that's what it taste like to me and the chicken had a burnt taste, it didnt look burnt but they must have fried it in old grease that was previously used and that batch of chicken was burnt. I wont be ordering again from this place. read more

Delicious! We arrived and 1/2 hour before closing so our choices were limited. Not once did the staff give us the, I know you didn't just walk in here to eat at closing, look. We had fried chicken biscuits, waffles macaroni and cheese, and Kool-Aid. I don't know where they got that bird but The chicken is crispy, moist, and seasoned very well. The waffles are perfect. The macaroni and cheese was a little salty but it was still edible. The red Kool-Aid was just sweet enough. I think we paid over $3 for 16oz but it goes with this menu. The food really does taste like Momma and them made it. The staff was friendly and waited for us to finish our meal. The seating is limited and there is no outside seating. It's located in a shopping center so there is plenty of parking. We will definitely be returning. Got to say, this meal was cracking. read more

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The food was great and Tonya was lovely! I ordered through the drive thru and ordered the Facebook special. I got a 2 piece and and a strawberry waffle The chicken was good and the waffle was great! Tonya gave me great customer service! I will for sure be back! read more

Special was good for the price. Great cherry koolaid. They play blues music too. I'll come again read more

Crackin' Chicken & Waffles - Checking out this new chicken and waffles joint - Breakfast & Brunch Near Me - lancaster, California

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I struggled between 3 and 4 stars on this one. The fried chicken is top tier and the waffles are delicious. The chicken itself is seasoned perfectly and cooked perfectly (crisp outside with juicy inside). The waffles have a unique flavor that's still unmistakably waffle. Chicken and waffle prices are a little higher than fast food fried chicken, but worth every penny. If the rest of their food were this good, I'd be struggling between giving them 4 stars or 5 stars. Unfortunately their very expensive sides (for the portion you get) are thoroughly average. The greens looked right, but weren't as satisfying as I've experienced before. The mac and cheese dish wasn't a good integration of mac and cheese. Biscuits were very hard, but tasted fine when I slathered on heart-stopping amounts of butter to save it (sometimes one must sacrifice good health in the name of flavor). Cornbread was unremarkable. Grits were also unremarkable. The service was charming because it looks like a small family affair. Takes me back to when I was growing up in my family business. Less professional, but more like family. I was concerned that my order might take a long time to get out, but I didn't have to wait for an excessively long time. Not as fast as KFC, but more like Wing Stop wait times. The interior is pretty basic, but seems clean enough. It's a new restaurant, so we'll see if it stays that way over the next few months. The kitchen is somewhat open, so you can see that your food is NOT being prepared in a disaster kitchen. For a 4-5 star experience, only get the chicken and waffles, skip the sides, and relax. read more

Soooo. I placed my order at 11:30am today. It's 1:01pm and they just gave the dasher my food. I tried to complain and the number is disconnected. Dasher said they didn't have greens so I asked for yams they said they don't have yams. Food got here just now 1:15pm and my chicken breast is missing..... read more

Service is horrible. I phone order and still have to wait for my food and not to mention they forgot to give me my yams that I order. I order 3 wings and waffle when I got to the location the person then tells me they ran out of wings so I got a big piece of breast that looks suspicious. I am not happy with service or food. My chicken was burnt!!! This is not what I pay for or waited for. Cont.. I called letting them know they forgot my yams. So I drove back to the location waited in the drive thru. After waiting for 5 minutes the worker then gave me and additional yams and 3 pieces of wings. But earlier when I was picking up my food they ran out of wings so I'm a little confused. read more

Crackin' Chicken & Waffles - Breakfast & Brunch Near Me - lancaster, California

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I personally never leave reviews and this is my first one and I may start from here on out just because Yelp makes it easy. Also I use to work in the industry and I have never cared for reviews but anyways I'll be honest... The only thing I've had here is the chicken and kool-aid so I can't speak for the sides or the waffles but this is 100% the best chicken in Palmdale maybe even all of LA. The chick is and the grape kool-aid just goes perfect with it. I'm from the south and it just reminds me of homemade chicken. But yeah best around town well worth it. read more

Not the same as it use to be at their old location on Palmdale blvd.... the wait time has increased drastically from the regular 15 minutes to almost an hr long. Ordered 2 chicken breaks and a waffle and they said about 15 I spent 30 minutes and I asked how much longer and they hadn't placed the my chicken in the fryer or poured the batter in to the waffle iron... When the food was ready by the time it arrived on the table it was raw still the chicken had been cooked thoroughly and they no longer had the same taste read more

Was hungry and this one just popped out of no where. I got 2 piece w waffle and drink for $10. Not bad, should've went to KFC or popeyes instead. $3.50 extra for Mac n cheese, but it was really pasta w a ton of oil and nasty ass clobs of crispy soggy whatever mess they called mac n cheese. My waitress was sweet. She deserves 2 stars. Food however... no thanks. read more

This is my first time ordering from here so I was a little nervous. However, the chicken was so good and fresh and crispy and full of flavor. I was pleasantly surprised how well seasoned it was. The waffle was tasty as well tasted as if it had cinnamon in it maybe? The only thing was it was soggy. I also got some Mac n cheese. The Mac n cheese was actually good usually restaurants have basic velvets looking Mac n cheese but this Mac had a lil flavor to it. I will definitely be ordering again read more

We split a plate of chicken and waffles...worth the wait...and the price. The chicken is crispy light and juicy. The waffle was spiced up with some cinnamon which I think would pair nicely with the hot sauce (I had to skip the hot sauce today ) The service was friendly and personable. Looking forward to our next visit read more

The food is good but expensive! 8pcs of chicken $18 comes out to $2.25 a piece & that's b4 tax They have it advertised as a family meal deal but it only comes with chicken! Where's the meal? read more

Came here for the first time today with my sister and I will definitely be coming back we had a order of chicken strips with fries and god such big portions!!! We are stuffed ! The chicken was crispy but juicy very well seasoned we got our order at a timely matter you can tell they cook to order because of how fresh the chicken tasted i I really like the fries as well very different never had fries that tasted like that before. My sister had the Crackin koolaid and she loved it I will definitely be coming back and bringing the whole family read more

Crackin' Chicken & Waffles - Chicken strips and fries - Breakfast & Brunch Near Me - lancaster, California

Was excited when they opened this place.Came for lunch and it took forever to get service and it took even longer to get our food.The chicken was salty and over cooked.The waffles were too soggy.This place is very expensive.They need to hire an experienced fryer and dedicate a server for dining area.Dont think I'll be going back. read more

It's about time a chicken and waffle place opened up here. The food is great and the service is amazing. The food tasted like home and the staff is super friendly. I will definitely be going back. read more

Crackin' Chicken & Waffles - Crackin special. No gravy. So good !! - Breakfast & Brunch Near Me - lancaster, California

Brought the fam here last week, pretty good. The portions are huggggggeee. But hot sauce, and chicken was good, same with the waffles. Pretty damn good wish they had a bit more actual food to choose from though. The 3 chicken wings are big big trust me. read more

I giving it 5 stars! We finally tried this place last night and let me tell you... DELICIOUS!! The waffles were so fluffy and packed with a sweet cinnamon taste. The fried chicken was full of flavor and had a little kick to it. The chicken strips were tender and flavorful too. The fries were so yummy... My kids love them. This place is truly our new spot for comfort food. My kids wanna go back soon! read more

Yum! The food was delicious and kids ate FREE today! We will definitely be back for more! read more

Crackin' Chicken & Waffles - Breakfast & Brunch Near Me - lancaster, California

I love it here its so delicious And they have great customer service Its of my dads favorite places to go get in AV read more

I understand it was a soft opening so I didn't mind the wait, it was very busy. I must say I was very disappointed in the meal I had. I ordered the sassy girl. The chicken wings were tough and if you eat white meat it's dry anyway, but the wings were over cooked and had no flavor at all. The chicken taste like salt and red pepper not good at all. The waffle was a waffle nothing different about, it was fine. read more

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Pros- Good food good vibes. Staff is friendly. Cons- Pricey. Wait is pretty long sometimes. Make sure you double check your order before you leave theyve forgotten an item 2 different times read more

So I went to the new place on Palmdale BLVD today, Cracken Chicken. My review is pretty mixed. The waffle was really good but when I got it, it was cold. They do have a red velvet waffle that looked good. NO SWEET TEA l got my waffle and greens 20min before I got my chicken wings. The greens were ok. Although it took the chicken 40 minutes to come after I ordered it was really good. Service was poor. It's a new place and I'm sure they will work on fixing the poor service. The prices are not horrible. All in all I'll give them a 2 out of 5 stars. They must do better next time. The owner was the worst part to me. He is also the owner of Dickies BBQ. He took the time to check on the large parties of dinners, but didn't acknowledge the smaller parties of dinners in the restaurant. I will give them another chance in about 6 to 10 months. I hope you have a better experience then me. read more

My first time trying chicken & waffles.. the flavor and season was great.. I think that their prices is too high. one employee by the name of (Ruben) gave me an outstanding service read more

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Went first day of soft opening. Ordered 'sassy girl' (three wings and waffle) I received three legs and waffle. They were out of wings, and only had legs. However, the cook (who brought the food out) did manage to find two wings. Two additional meals were missing an Item or two. Also there was no CRACKIN Koolaid either. Staff was friendly. Overall food was okay. Probably will return one more time, after allotted time, for them to sort all the kinks out. Until then, drives to Roscoe's will always be worth it. read more

Worst customer service I have EVER seen...The workers appear to be UNTRAINED.. NOTHING ORGANIZED..THE WAIT IS HORRIBLE.. I WAITED OVER 30 min for a burger which was the wrong burger when I finally got it... the entire staff needs to be fired and hire some people with customer service skills and communication... The service was so horrible that I emailed management and called no response to this day.. it's sad that you can't get decent customer service here ... The fib tips are quite tasty it's just that they are not TIPS they are big pieces of meat damn near a rib... read more