We decided to go to Cracker Barrel. As hadn't been to this location yet The hostess chose a table knowing was for 2 people My husband mentioned the first room. Seemed plenty of tables. I was like let's see where she's seating us There was a huge party. Not many tables left which seemed strange why in that section I asked if we could be seated in first room They came back said all we have is this table which needed cleaned We waited to be cleaned I turned around and noticed they seated couple who came in after us in first dining room ample space I asked why we weren't seated there She said she didn't see it The hostess seemed didn't try to put us in an appropriate area Then we had a big table next to us seated with a kid singing along with his tablet Older couples typically don't enjoy hearing babies and kids Our server was pleasant. Took our order However never came and checked on drinks Seems training is severely lacking here to address these issues read more

Cracker Barrel Old Country Store - Receipt from dinner - Breakfast & Brunch Near Me - LaGrange, Georgia

My family and I visited this Cracker Barrel recently, and unfortunately our experience was disappointing. After being seated, we waited several minutes without anyone greeting us or taking our drink order. During that time, my children even raised their hands trying to get someone's attention, but no one came to our table. What made the situation more frustrating was that multiple servers walked by, appeared to notice us, and still did not acknowledge us. A customer who was seated nearby after us was greeted almost immediately, while we continued waiting without any communication. Eventually, my husband had to get up and ask for assistance. One employee apologized, which I appreciated, but by that point we already felt ignored and unwelcome. I understand restaurants get busy and delays can happen. However, a simple greeting or acknowledgment would have gone a long way. As a Hispanic family, the experience left us wondering why we were overlooked for so long. I hope management reviews customer service procedures so that every guest feels seen and valued. read more

No chicken and only three ty of salad dressing. Someone did not do their job when ordering supplies. it also took me waving someone d to get seated. read more

Cracker Barrel Old Country Store - Restaurant - Breakfast & Brunch Near Me - LaGrange, Georgia

This Cracker Barrel has really went down over the years the past few times we have tried to eat here the service has just been horrendous with waiting up to 30 -45 minutes after ordering to get our food. Most recent visit ordered chicken and dumpling platter , I really wished I had taken a pic as it was all dumplings no chicken at all and a small serving of just those and the fried okra side I chose literally had maybe at best 10 pieces of okra in a small bowl. read more

My first dine in experience at Cracker Barrel Old Country Store did not disappoint me! LaGrange's dining options were LIMITED, but this was well worth the trip while in the area at the Great Wolf Lodge resort. There was no wait on Friday morning around 10 AM. I ordered their delicious biscuits and tried the fried catfish, casserole and grits. I loved the biscuits and grits! The fish and hash brown casserole were okay, but better with hot sauce (for the fish) &. salt (on the potatoes). My husband had the chicken and french toast & son ordered their pancakes. He liked both! The pancakes were delicious with their butter & syrup and tasted great the next day! I ended up eating them because my son did not want to finish them while we were there. Overall, this was a great affordable place to eat a hearty breakfast and it was not that far from Great Wolf Lodge. read more

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I didn't even order cornbread I ordered biscuits. The cornbread done left a dent in my wall. read more

The order I had was the chicken tender meal and it tasted like old grease. Another disappointing meal from Cracker Barrel.

Very good breakfast. Biscuits and gravy are out of this world. Seated Very quickly. Order was taken immediately. Took a while to get order. Food was delicious. Restaurant was clean and organized. Friendly staff. Great visit. read more

It has changed in the last several Months online venue is awful difficult to read etc Service is very slow food is lower than par Too bad this once very good restaurant has come to this read more

The food was very good and the portions were enormous!!! I had enough left over for dinner as well! The decor had all been left alone and was attached to the walls and I was glad there were no changes in the ambiance!!! Our server Yolanda was amazing and did a wonderful job with our large party!!!! read more

The ambiance was standard Cracker Barrel. We did reserve ahead seating and had to wait while the hostesses discussed who could take us for over 5 minutes. The service while kind was slow to get food. But the quality of the food was not as we expect from Cracker Barrel! After waiting 30 minutes for our order, grits were cold, biscuits without flavor and all other food luke warm. Ok these things are known by the locals as they encouraged us not to eat here. It's time for new management or all traffic this CB will get is from the interstate ! read more

Updating to say: STAY AWAY. My boyfriend and I got physically sick about thirty minutes after eating here. I have a sensitive stomach so it hit me first and last longer than my boyfriend dealt with but do not eat here. If I could give 0 stars then I would. Stay away if you're looking for a reasonable place to eat. The wait to be seated wasn't bad (about 20 minutes) however, that was the quickest thing about this restaurant. I've been here several times (morning, noon and evening) and each time is just like the last, you get seated and see your waiter/waitress maybe twice more and you wait... then you wait some more. It took around an hour for us to receive our food and the restaurant wasn't packed. Saw several workers just standing around and looking at the tables that still needed to be cleaned. Food tasted good but it should have been warmer for how long we waited. Also ordered cornbread just for the meals to be brought out and told they were out of cornbread (not sure how that happens) and gave us biscuits instead. We will continue to go to Cracker Barrel, just not this location. If you're not hungry when you sit down, you will be by the time you get your food. Overall disappointed with this location. Saw what seemed to be several managers on tablets doing nothing to help the servers. read more

Cracker Barrel Old Country Store - The Barrel Cheeseburger* and Roast Beef - Breakfast & Brunch Near Me - LaGrange, Georgia

We were a party of 3 for lunch. We were seated by a friendly hostess and served by a very surly young waitress. My wife ordered chicken and dumplings which had 2 small pieces of chicken, mushy dumplings and watery, flavorless broth. I ordered chicken fried steak which was overcooked, dry and crunchy. The cornbread was hard and flavorless and biscuits were hard a hockey pucks. We will never eat there again. read more

We have eaten at the Cracker Barrel in LaGrange a couple of times lately and the food and the service has been EXCELLENT! We love it! read more

The only thing that was right, was our drinks. We ordered the Grandpa's Brkfst Brk. They gave us almost right order. We asked for the sirloin tips, but got some other kind of meat. Then I had to use the restroom and there was water on the floor. The Hostess was in the restroom and didn't even try to clean it up. She just walked out!! I'm handicapped and she just looked through me. I told the lady behind the register and she said thank you and went to clean the water up. For the price $29.80 plus tip, you would think it would of been better. My husband said at these prices, you would of been treated better than we were!! read more

I love going to Cracker Barrel. However, last night the service was so so and they got the order wrong. Today, thought I could go back to order some take out.... The two receptionists who looked like sisters just stood there chatting among ourselves after we told them we wanted to order. We asked if someone was coming to take our order and they told me they had a lot of services but the person was coming. After waiting awhile the person never came and I got fed up and we walked right out. Your food is great but your service is super horrible. I don't think I will ever be coming back to this restaurant. read more

Did a review for this place 3 years ago and they have gotten worse. Drinks took 30 minutes. Biscuits took an hour and our food took even longer. Our waitress didn't check on us but ever 30 minutes. We wanted to leave after about 30 minutes! read more

If I could give this experience a negative 5 stars I would the waitress was on top of her game as much as she could be but our appetizer did not come out until 45 minutes after we ordered and the food still was not out more than an hour after we ordered. When we brought this to the managers attention she told us the priority is there to go orders because they were first we were not the only family to walk out. We were a party of 8 the only thing they offered was 2 free meals 2 free drinks and 2 free desserts this is sad!! read more

Service was very poor and got half of our order wrong. The food when it did come out after waiting for it to come out right was wrong again. Just very slow service and very poorly ran read more

Wasn't served for over 45 minutes. Same person came by twice to say our food was almost ready

For the last several weeks, my husband and I have the same to go order breakfast. Three blueberry pancakes and order of loaded tater tots and biscuits. The last 3 weeks every week the order has gotten worse. Today, I placed the order online and it ended up costing $10 less than normal. Which I do not understand. I asked for the blueberry pancakes with blueberry syrup biscuits with a side of gravy. Get home, and I have absolutely no blueberry syrup and my gravy wasn't even a third of the way full. And on top of all of that, last weekend when I had ordered blueberry pancakes I asked for six syrups, I got three. I was told by the cashier if I wanted more syrup I needed to buy a bottle in the gift store. Cracker barrel in LaGrange Georgia as a general rule is not one of my favorite places but I can get my blueberry pancakes. But if they don't start doing the right thing by their customers, they will lose a steady customer. I know they don't care about this, but maybe somebody in corporate will read this and realize their LaGrange store needs some work. read more

Cracker Barrel Old Country Store - This is how much gravy I got for an order of 8 biscuits - Breakfast & Brunch Near Me - LaGrange, Georgia

This Cracker Barrel never fails to disappoint. That say about a 10 minute wait at 11:15...30 minute laters still waiting. This is unquestionably the worst run Cracker Barrel In the country. It is not the first ( or second) time we have been through this so many times, not sure it will get better. The management here is telling the employees to tell customers they only have four servers during lunch rush. There are at least 4-5 working in the gift store but this place should probably just close. They could learn a thing or two from Chick- Fil - A. read more

We waited to be seated for 60 minutes, when we were told 30 minutes. Once seated it took 15 minutes for our waitress to approach us. We waited 20 minutes after that to receive our waters. We waited over 110 minutes to receive our food. I will never go to this Cracker Barrel to eat again. Giving two stars because at least the manager gave our meal for free. read more

They're rude & their food is sub par for Cracker Barrel restaurants. My family was a party of 6. The manager made us separate to a table of 4 and 2. We asked to pull the table together. She said "no, Covid policy". We saw multiple 6 top tables and asked to sit there and she refused either saying the table was "closed" or that the section was "closed". LESS THAN 5 MINS LATER she sat a table of 6 men at one of the 6 top tables in the section she earlier said was "closed". She sat them ALL TOGETHER! She ONLY told our waitress that we could pull our tables together when she saw one in our party get up to see if she sat that table of 6 men together, which she did. The food was iffy. The pancakes were way too done. I didn't say anything or send them back because we had apparently already pissed them off by wanting to sit together. One of the guys at the table picked at them. Bacon and eggs were good. Husband said his steak was cooked correctly. I get it, places haven't gone back to normal since Covid but at least be consistent and make decisions that make sense. It was hard to enjoy breakfast knowing they treat one party different from another. read more

Cracker Barrel Old Country Store - Burned pancakes - Breakfast & Brunch Near Me - LaGrange, Georgia

So me, my wife came here 2 days ago. And the server named Carly saw my wife with our kids and didn't ask her or acknowledge her if she wanted a table and she saw my wife 2 times. Then the cashier tells us she will get us a server and Seated. We got to our table, then Carly asked us what we want to drink. We got our drinks, but with no straws. We waited an hour And Still we did not get to place our orders. My wife got really upset and we left and we are not coming back. Come here at your own accord. And hopefully, you get a good server. read more

I will never eat here again. Worst meal in a restaurant EVER. Meatloaf had mushy texture. Mashed potatoes were cold and had large chunks of uncooked potato in them. Also were flavorless. Never even got the okra I ordered. Service was also very slow. We waited 45 minutes for nasty food. I just hope we don't get sick from eating the few bites we could stomach. read more

Yolanda our service was amazing. Very polite and frequently checked on us. We were hesitant because of the reviews but glad we stopped. The food was delicious and had a great experience. In and out in we got there within 45 min. Food was fresh and hot. read more

This is the second and last time we will ever eat there, The 1 st. time the place was dirty and they got the order wrong, so after 2 years we stopped by for breakfast, not only did it take 40 minutes to get our order, it was warm, you could tell it had been sitting there for awhile, So it was not hot, and low and behold, it was wrong again.... So they ate really slow and can't get an order right.... If I could give them a 1/2 star I would :( read more

Believe all the other reviews. This place is horrible. We were told a 15 min wait, 40 mins later we were seated. Service took FOREVER. We have never had bad Cracker Barrel service, but we will never consider here again. read more

Really worst experience ever. We ordered TO GO from this store and waited almost 30 minutes longer for the food than what was originally stated. After the food finally came out, it was COLD. Steer clear of this location. read more

Been here 1 hour and a half and still no food. Service is terrible. Would not recommend.

Is unacceptable you add your name on the list at 1:00 pm and about 3:10 pm you still not have been served food for table of 5 people. Just the worst place I ever been. Please don't lose your TIME and money, waiting on this place. read more

Worst service ever. Tried to get a problem resolved over a month ago and keep getting told that someone will take care of it. Nothing yet. The store is following the corporate attitude of screw the little customers they are not significant enough to answer and treat respectively. Bravo Cracker Barrel for making this the worst service ever! Wish i could have put in a negative star! read more

Don't go here!!! This place should have a negative number. The service was awful. Waited 15 minutes to be seated to a nearly empty restaurant with the excuse of having been cleaning tables. Then, was taken to a table. Our food took over an hour with the excuse that they were short staffed. Yet, there were lots of staff walking around doing nothing. Absolute nightmare. According to a local, it's always this bad. read more

Needs to be updated. I usually like Cracker Barrel.... They sure do need help. Our waitress was real good but only so much one person can handle food came out almost cold read more

The order was over $75 and for a family of 8. Alexis was patient and polite (Togo person). The breakfast family was good. This issue was with the chicken fried chicken meal. It tasted of old oil or maybe over cooked/fried. Called the store. The MOD Judy offered to remake the chicken but they were about to close and we were back at the hotel. At this time not really feels a remake. I left with the food and returned to the store where the polite cashier and Alexis where waiting. They took the chicken I brought in. It was very dark and smelled strong of oil. Judy the manager on duty never came out, never saw me. Alexis brought out the remade chicken even though I had expressed wanted to simply pay for the sides. Not her fault, but it was awkward but I will say this....it speaks volumes the the manger never came out, never offered hot sides considering I had to drive back because of the issue with the chicken. Though I requested to pay for the sides and refund the chicken that was kinda of ignored. It's late and I'm tired so WTH....I returned to the hotel and had hot chicken with cold sides. Why? Well because of COVID-19 Great Wolf Lodge does not have microwaves for public use in the rooms or on any of the floors so hence the hot chicken and cold sides. My wife on my behalf was a bit annoyed and called the restaurant just after 10 pm. It rang and rang and when someone did pick up she tried to get the general managers information. She was promptly told were were closed don't call back then hung up on. After that the line rang busy. Here is what I will say...if they can get it right the 1st time it's pretty good. We've ordered 5 family meals the week (family of 8) they've only gotten 2/5 right. 2 days ago called ahead and they made the wrong order, again, the sides had to sit. It was a mess and still is! I would say you have to be delivery. Be use of COVID-19 they wrap to-go orders up tight. Open it up right there and check everything right in front of them. We did that and that's how we saw missing items and the wrong food made. Again...family of 8 so it's is a lot but I don't rush. They say 15, 25, 40 minutes...whatever, I will it rush you. No pressure but he'll get it right at least. Being honest. Management can make a bad situation recover. I recognize that conversely a lack of competent management can make an inconvenience escalate to where you're like wait what? Well that's the case here. The staff (was okay to great). Management and consideration is horrible. Seriously, it's been a while but this one I'd say skip one because if you do have a minor issue (I.e. wrong food, cold food, drinks, or slow service) they will for sure make it worse. read more

Cracker Barrel Old Country Store - Chicken Fried Chicken in old oil. - Breakfast & Brunch Near Me - LaGrange, Georgia

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Had a party of 15 Nicole was great but I do not think management's prepared to serve a party of our size on a not so busy day really sucked we had to wait 45 min to order our meal and another hour to be served horrible service extremely racist place. They call it "Cracker" barrel for a reason read more

We ate a late dinner at Cracker Barrel and even though it was 35 minutes before closing time they seated us promptly and a server was attentive to all of our needs. I had the turkey which was moist and tasty, along with mashed potatoes and gravy, corn and Mac and cheese. My husband and son, both had chicken fried steak and they said it was delicious. Ashton had a hamburger and fries, which she said it was really good. Our waitress never let our glasses over half empty, before she was there to refill them. Everyone was happy with our visit here and you should give them a try too. read more

our waitress was awful, she forgot half of our food, never refilled our drinks, the food was lukewarm at best, the table behind us was complaining about her too no bringing their biscuits and told her twice about it. we will never go back to this location (LaGrange Ga) read more

I used the new online system to get on the waiting list and then arrived as scheduled. After my name was called we were told our table had been given to someone else. 20 minutes later we finally get seated and immediate make our orders since we had so much extra time read the menu. It took our dood another 45 minutes to arrive at the table with no apparent explanation. Once the food arrived it was the standard fair with the exception o read more