Of widespread chain restaurants, this is the absolute most reliable for quality & service. Even the 'store' entry is the same everywhere. Lots of goodies there to choose from (bad grammar, I know). Breakfasts & lunch entrees are always good. If you haven't tried the rainbow trout, it's awesome & I always choose Fried Okra and Turnip Greens as my sides. My 'dessert' is the biscuits with copious amounts of honey. read more

Always great service. Cyndi's the best! Food was well cooked and hot. Fast and efficient

The food at Cracker Barrel is always delicious. The problem we had was that they were severely understaffed. They say us at our table before staff could clean the table and floor. Our waitress was pulled thin from all the tables she was at. And I think that led to us feeling like we were a bother even being there. I would not go back to this CB. I would go to the one in Zionsville next time. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Indianapolis, Indiana

Everything was so great. My family and I are on a holiday is the us from Australia and this was the best food that we have had over here and service from Paris H was so great we didn't wanna leave. And the ambiance was great I couldn't stop looking around! AGAIN THANK YOU SO MUCH PARIS H YOUR A BLESSING!! read more

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I ordered the Nashville Hot Chicken and wanted all dark meat. The waiter came back and said that wasn't an option. I asked if I could get the regular fried chicken all dark with a side of Nashville Hot. He went to ask the manager and she came to the table and asked what do you want. I explained to her I wanted the Nashville Hot chicken but all dark. She told me it comes with 2 white and 2 dark. I informed her this was not listed on the menu as how it comes. She said that is what it comes with. I politely declined everything and asked for my check for the drinks. The waiter came back and said we didn't have to pay. I asked for another manager on the way out and she tells me that corporate controls how they distribute their chicken. RIDICULOUS! This brand's quality has unfortunately went wayyyy down over the years. I only go because my husband likes their pancakes. But I will not be going tj Cracker Barrel ever again! I always end up wasting my money so this was probably a blessing in disguise. read more

Serria was our excellent waitress! Food was good and hot. Gave us everything we ask for and morenever waited for refills Christina the manager came over and was very friendly, ask sincerely if everything was ok! she checked on all the tablets which kept her quite bus. The loudness was almost deafening but nothing she could do about that!! the building needs better acoustics Otherwise nice place to eat! read more

My last pick up at this store has not changed. I do not know why this restaurant cannot get the order right to save their lives. It was not a big order. I ordered a catfish dinner (3 piece with 3 sides) and I redeemed my points as well, since I have been ordering from this restaurant quite a bit. They have you look at your order before leaving the restaurant, which is a sign that THEY do not trust their own kitchen to get the order right. As usual, my order was not right. I got (2) pieces of catfish instead of (3) and only (2) sides instead of the (3) as I paid for and had given a tip on this order. When ordering online, they ask for a tip, which I give too, and they still cannot get the order right. The supervisor needs to address this issue that has been on-going, and I believe I am not the only one. If the kitchen is not getting the orders right, something is terribly wrong when they cannot count up to a (3) piece dinner with the (3) sides. I am switching from this Cracker Barrel to another one because it is apparent that Customer Service issues are not being addressed in their kitchen. I should not have to check an order before leaving the restaurant. The kitchen should be checking the order to make sure it is right before putting it out for pick-up. Why am I giving tips for bad customer service, all the time???? read more

Our waitress, Keyanna, was The Best! The restaurant was busy when we were there, but we got seated quickly! Sound level was a little loud and a little difficult to hear each other, but we enjoyed ourselves. My husband said that the biscuits recipe seems to have changed, but he likes the new recipe even better. I got the Bacon & Egg Hashbrown Casserole, a side of fried apples and a Hot Caramel Latte. During lunch, I requested another Latte and apparently the kitchen ran out of milk, so it took longer to receive another and our waitress went above and beyond by paying for my drink herself because she felt bad that I waited so long for another! She was really a great waitress! Also, don't forget to sign up for the new rewards program!! read more

Cracker Barrel Old Country Store - Caramel Latte, hot - Breakfast & Brunch Near Me - Indianapolis, Indiana

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The food was typical for Cracker Barrel. However...our waiter Izzi was very untrained! He missed every step from beginning to end! He messaged up four orders and did not deliver my husband's food with the rest of us! On top of the mess he made he was very rude and treated us as an inconvenience! We spoke to the manager who appreciated the feedback but who knows if they will address him with more training read more

Love the old soul feel of Cracker Barrel. We came here for a book club meeting and it was a nice place to meet, eat, and have a drink. Now there is only beer and wine but I can't believe it. They didn't play either. It was some really good mimosas. The biscuits and apple butter is always good. I ordered the U.S. Farm-Raised Fried Catfish dinner with two sides. I got green beans and the greens. Not gone lie the green beans were decent but the greens had a funny smell and taste. I'm not sure if they were burnt or what. My only request and this might be an Indianapolis thing but Catfish and Swai are two different fish. The menu read Catfish not Swai so I was a little disappointed eating this fish which was Swai not catfish because I had my mouth set on Catfish. I also ordered a side of fried shrimp. They were crispy , fried to perfection. Honestly should have chose it for my entree. The server was nice. I always love the competitive games on the table. Service was fast. We were enjoying ourselves so much that was didn't realize they had closed 10 minutes prior and they weren't rushing guest I appreciated that. Overall solid place to meet, eat , and drink. I also love the shop when you first walk in. Cracker Barrel will always be a nostalgic place to be. read more

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What a disappointment. Sat down 12:30 ordered the special pot roast with salad and eggs, biscuits & gravy with side of apples. 1pm no refill till mgr walked by with a pot I stopped to ask her to top off as mine was cold. 1:20 asked waitress to at least bring side salad she asked if we wanted biscuits while we wait., we gladly said yes . The corn bread muffins had absolutely no flavor, just bland! Finally got up to ask mgr how much longer it would be then my food finally arrived and arrived luke warm. The mgr came over to our table and remembered refilling my coffee quite some time ago and apologized for the long wait. The eggs were barely warm, the gravy needed warmed up and overall just disappointed. A free dessert should have at least been offered for the hour wait for eggs! I remembered why I never eat there as the food is mediocre but the waitress Yani was fabulous as she could only do what the kitchen allows. read more

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I had a breakfast meal delivered and it was all the wrong items that we did not eat. I attempted to reach out to service for a refund, but all I got was gift card I can only use in store. Actually wild. read more

We had a new server who definitely might need a little more training. He kept forgetting things, messed up our order, and refills took forever. I specifically asked for a certain item from the menu and was brought something completely different. He was also certain that the meal we ordered came with certain items that it actually does not include, which caused even more confusion. Our food took about 35 minutes to come out. There were at least 5 tables seated AFTER us that still received their food before we did. When we asked the manager about it, her response was simply, "Some things are just already ready for us to serve." We also had items that never came out until we were already ready to ask for the tab, even though we had asked about them THREE different times, including asking the manager directly. When our food finally came out, my order was incorrect. When I asked for the additional item that was missing, the server came back while I was eating with a plate to REMOVE the item they had incorrectly put on my food instead of simply asking if I was okay keeping it and adding it to my tab. He later explained that his manager was the one who sent him out to do that. The manager had a nasty attitude and showed absolutely no professionalism. Instead of trying to help her employees correct their mistakes and make the situation better, she made matters worse. Mistakes happen, especially with a new server, but management should know how to handle those situations properly instead of making the customer experience even worse. read more

Great service and food was good. The people here made my family's night, super friendly, shoutout to the manager Peter and the waitress Brittany. read more

Cracker Barrel is a great place to visit when I want quick, southern comfort food for an affordable price. They have 20 meals under $12. Luckily, we have a Cracker Barrel restaurant approximately 3 1/2 miles from our house. I prefer to order online, pick up, check order is correct, and enjoy at home, but my husband enjoys dining in. We both feel the side portions are larger if we dine in vs. the smaller carryout containers. Another reason to dine in is to browse the large, attached country store. They have many seasonal women and baby clothing, jewelry, seasonal decorations, quilts, cookbooks, toys, games, and nostalgic candies. Christmas trees and decorations have been set up for a while now. The popular adult or children's wooden rocking chairs are still out for holiday gift giving. Cracket Barrel offers an online wait list, which is fabulous, especially during prime dining hours. We use it most often on Saturday mornings. The breakfast menu is served all day. The lunch menu isn't served until 11:00 a.m. Many times even after 11:00 the turnip greens aren't ready yet. One of the servers informed me years ago that when ordering the Old Timers Breakfast, I could order grilled spicy catfish as my meat option. I now order catfish 90% of the time. The Old Timers Breakfast is served with 2 eggs prepared your way, a breakfast side plus choice of bacon, sausage, or catfish. It comes with biscuits and gravy. I honestly order lunch or dinner most often since my favorites revolve around lunch/dinner sides. My personal favorite is the dinner option of 2 grilled spicy catfish fillets with 3 sides. I love the dumplings and turnip greens as my sides and just double up on one of those. This allows me to have leftovers for lunch the next day. Another option I order almost every time I eat Cracker Barrel is the Bowl of Turnip Greens with cornbread for lunch the next day. Make sure the server understands you're ordering the Bowl and not just a small veggie side. This mistake occurred last week with my order. The chicken and dumplings entree with 3 sides is my second personal favorite. With that entree, I get 2 sides of ham seasoned turnip greens and a loaded baked potato or loaded baked sweet potato (upcharge for potato). Fried okra, fried apples, green beans, or hash brown casserole are a few of my other favorite sides. I always get cornbread with my turnip greens and biscuits with my chicken and dumplings entree. I split equal amounts of biscuits and corn bread when I order Beans and Greens (pinto beans and turnip greens are boxed separately). Just writing this makes me wish Cracker Barrel was open. Our servers have been sliding lately, but our server last week was terrific. She promptly took our drink and food order, delivered timely, removed unclean dishware, and didn't disappear when time for our check. To-go boxes arrived quickly along with our check so we could pay quickly and get home. Most of you reading this have probably been to Cracker Barrel. I just covered my favorites, so be sure to look over the online menu to review the menu and check out the new fall menu. I might have to visit tomorrow after writing this. read more

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I loved the decor of the store. So many fun things to see. I ordered pancakes and hush puppies. It took over 30m for me to get my order because it was somewhere lost. I ordered inside vs calling it in. Luckily, I was entertained by the decor and almost late to my meeting. read more

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We had a very unfortunate experience at this Cracker Barrel. We came at around 4:30 so it was not busy. We ordered pretty quickly and we all got breakfast food so we were surprised to not see our food quickly. After 40 minutes we checked with a manager to see what was going on. We did not see our server frequently at all. We did get our food but it was not very hot. I'm not a big fan of this chain so this experience even lowered my view of them read more

I forgot to call ahead for sitting but not too much of a wait time. The menu has been changed and updated. I know it's a store plus a restaurant but it's so overwhelming as soon as you walk in. It's kinda like it's not enough space for merchandise but they have every single last piece of merchandise they own sitting out and on top of each other. read more

On east Southport road. Menu has changed no chicken pot pie or pork chops on menu. Windows and floor are dirty. Cole slaw has no dressing just cabbage. read more

Went to E 21st and Post Rd location. Staff were pleasant and professional . However the food quality was the worse I have ever had since I know 1997. First I went for the good Ole catfish....They had none on a Friday evening around 730pm. Nor did they have any Cod. So I settled for shrimp. Tasted like frozen shrimp been in the bottom if the freezer. My husband had grilled chicken salad. The salad was sparce and the chicken was smaller than the palm of your hand. The lemonade ice tea had no sugar. I don't know why but it was THEE WORSE read more

This is my favorite neighborhood go-to when I don't feel like cooking but I want to eat good within a decent amount of time for a good price. Today I was less than thrilled. My service was extremely slow- but the waitress was pleasant, if that makes sense! She brought out biscuits but no jam (c'mon they are known for their good jam), a loaded baked potato but no sour cream, my water without a lemon (yes, I asked for her to bring lemons twice) & my daughters chicken n dumplings were cold. Again, the waitress was nice but her service skills were very lack luster. Not sure if it was a bad night or has been a bad month for them (I went last week for dinner - different waitress same terrible service) but Cracker Barrel is usually on top of it especially when it isn't a Sunday. read more

Cracker Barrel is a staple in my area, and it's always packed. They offer homestyle food and have a store in the front with so many options to pick from. I stopped in with a friend to grab some breakfast. The wait time was about 25 mins. Food was just okay. My potatoes were old and so was my friend's pancakes. Both had to be returned, but they were quickly replaced. read more

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I ordered the Fried Catfish with Fried Okra and some corn, it was okay, the real beauty came within their biscuits and sweet tea: which are to die for. My server was absolutely kind and welcoming, which I know can be hard especially as my party was large. read more

Horrible service. we got checked on probably 3 times total. we were there for almost 2 hours. Annalise was our server and she said our ticket got lost but our food was coming out fresh. our food was cold like it had been sitting there for an hour. offered a discount but only got 10 dollars off our bill. NEVER go here. read more

I only visit Cracker Barrel occasionally, and that often with someone else who chose to eat there. I do appreciate the concept of Cracker Barrel old country store. I like the decor sprinkled with antiques, the roaring fireplace on a one degree below zero morning, and a quaint little store for souvenirs often not seen elsewhere. I like the southern cooking style. Then why you I only frequent their store on an occasional basis, you may ask? A few years ago, I went to breakfast at Cracker Barrel. It's been long enough that I don't recall which one. But, I ordered a breakfast with eggs. When they arrived I was amazed that they were able to find eggs that small. I have never seen eggs that small in a grocery store. I was tempted to ask to see the shells to see if they were blue instead of white or brown. (Robin Eggs, for those who don't know your egg colors). I emailed the company and pointed out that the difference in cost between tiny chicken eggs and large ones must only be a couple of cents. How much more money would they make if I returned more often because the eggs were generous in size. It was as if I got one egg with two yolks. My wife arranged for us to meet some relatives coming through Indianapolis at Cracker Barrel on Sunday morning. I ordered "Mama's Breakfast," which had eggs and french toast. The egg buyer for Cracker Barrel has not as yet retired. He is hard at work seeking out the smallest eggs he can find. At least they were cooked correctly to order, over medium. The curious part of the story is the order of french toast was huge. I found that paradox baffling. They also had larger coffee cups than my last visit. Other than the small eggs, the decor was nice, the service was friendly and efficient, and the food was pretty good. That's why I still gave them four stars in spite of my pet peeve about the tiny eggs. I hope by my next visit in a couple of years, they give the egg buyer early retirement and just go down the street to Aldi and buy some large eggs. read more

The best fried chicken I've had in a while and great cornmeal and buttermilk biscuits. The servers tried hard but were still a little behind. The atmosphere was family friendly but the AC was cranked high and it was quite cold. Friendly staff that were helpful. read more

My experience here has been top notch!!! Amazing service and the staff are very kind Food is great! And the atmosphere is very welcoming. I always enjoy coming here read more

I ordered carry out several weeks ago from Cracker Barrell. 1 order was the French Toast breakfast and the other order was catfish. The food was ok but I had to go back because they left out my French toast. It was very busy in there either but I received a gift card so that is the only reason I went there. read more

So.. happy belated Morher's Day! I really meant to do my review last night but after I ate i was out! I didnt feel like cooking and after finally figuring out what i had a taste for I just settled here! I did a mobile order and was told my order would be ready at 8:21. Well... i pulled up at 8:15 waited a few then walked in. Only for it to be like 5 people in front of me. Sod course i checked in and was told it would be out. I began to browse and stumbled on some double dipped chocolate peanuts and leopard socks! I paid for my items and was STILL waiting. Though.. i waited my food was hot and good! So.. i cant complain too much. I guess everyone was craving CB too! The customer service was awesome though! Thank you Cracker Barrel read more

Cracker Barrel Old Country Store - Waiting on my mobile order - Breakfast & Brunch Near Me - Indianapolis, Indiana

It's been confirmed. I have an addiction to pancakes! I have become very particular about my pancakes. Cracker Barrell is usually pretty consistent with their meals and recipes across the country from my experience. I have never been dissatisfied with the food. Ms. Paris gave excellent service. The fireplace warm warm and cozy. A perfect breakfast on a cold gloomy day. I have not been able to get to this location in a few years. I'm happy I had a chance to come in today. I'm so full. Now I'm sleepy. All that's missing is my mocha (I had one yesterday so I'm done for the week, I'm addicted to mochas as well ). Thanks for the breakfast and great service! read more

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Service was excellent and the food was beyond delicious! My steak was so tender and full of flavor that I did not need any steak sauce.

Sloooooooow service. We got here around 5:20 on a Friday. We were seated promptly and the restaurant was only at about a third capacity, which is not a good sign. It should be packed at this time on a Friday. We sat for about 10 minutes before we were greeted and placed our drink and food order. Our waitress seemed somewhat new and busy, so we gave her some slack. After waiting about 15 minutes, she came back to our table and asked a few questions about my order. Again, we cut her some slack. After about a half an hour, our food arrived, but she said my chicken tenders would be another couple of minutes. No big deal, since we had everything else. While eating, several other tables complained about the long wait for the food, so we assumed the delays were all in the kitchen. My chicken tenders finally arrived and I asked for a to-go box since were done eating. I touched the chicken and it was luke warm. It should have been fresh out of the fryer. Cracker Barrel used to be someplace that always had excellent service and good food at a reasonable price. In the past couple of years, it has lost that reputation with us, at least at this location in Indianapolis. The service is hit and miss, the accuracy of the order is poor, and the value for product is questionable. I tried ordering online several times and won't order takeout due to the orders not being correct. I've worked in several restaurants and it's not that hard to check an order before it goes out. Management needs to get busy and correct the problems or this location won't be around much longer, imo. read more

I absolutely love Cracker barrel there food is like down home cooking it reminds me of how my grandmother use to cook I will say I am glad there still open there's so many other breakfast place they have to keep up with but if you want a great meal and smiling faces then this is the place for you read more

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The worst experience ever at a Cracker Barrel. On a Sunday 8/18/24 around 1123a I was seated. After about 10-12 minutes 2 other families were seated after me. They were putting orders and drinks in and at this point no one ever came to my table. So after about an additional 3 minutes I finally went to the manager and ask why no one came to my table and how did those other 2 families get to put drink and food orders in before me and I was there 10 minutes before they were? The manager apologized and took my order, by this time I'm not feeling ok with what's going on. The waitress brings water and warm OJ to the table. Warm OJ are you serious right now, I had enough, told the waitress the service was unsatisfactory, and I was leaving. And I let her know this was THE WORST experience at a Cracker Barrel, very disappointing because I was looking forward to my breakfast read more

Service for curbside was absolutely terrible. We were told online that our food would be out at 8:27pm and at 8:55pm my husband went in and found our food was not even ready so we had to wait another 15 minites or so to finally get our food. They were so worried about closing although we ordered at 8:15pm that they cared nothing about their customers. It seems there was another curbside order who was there waiting longer than we were. Each of us having to go in. How unprofessional! If you want good service, Cracker Barrel is not a good choice. No ambiance just getting you out quickly to close. Called to speak to a Manager I held for 15 minutes and still nobody answered the phone. I asked the young lady who first answered the phone for corporates number, wouldnt give it to me, that is when I asked to speak with a Manager, and the rest you know. She either did not tell a Manager or the Manager could not be bothered. When I hung up from the 15 minute wait I called back and guess what, nobody answered read more

We had a nice time here. The food is always good. But today the biscuits and gravy was really thick and they gave us a small bowl to share between two people. So didnt have enough for the biscuits. If you like home cooking feel this is a good breakfast spot. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Indianapolis, Indiana

The food was really good so it was the service The inside was cleaned for the most part. Still a good experience.

The server was rude took a hour after ordering to receive food, manager was an idiot, clueless on what's going wrong right in front of him.. every server in the restaurant tried to attack me for speaking up about my waiting to long, @ west 38th . Zero star rating unavailable read more

Once again, another location with great service. It was very busy in the restaurant and our waitress was able to serve multiple tables at once with no issues. She was young but seemed to this whole serving thing down pat. We revived our drinks and food in a timely manner. I also loved how the managers helped the servers when things were a little hectic. I usually order Momma's French Toast breakfast, but I wanted to try something different. After gazing through the menu I decided to order the County Fried Shrimp, which is a half-pound of buttermilk-battered shrimp and hush puppies served with tangy cocktail sauce. I selected Mac"N"Cheese, greens, and coleslaw for my sides. Plus made-from-scratch Buttermilk Biscuits. So good! The shrimp was cooked well and all the sides were good. I had to add a little salt and pepper for taste. But other than that, I really enjoyed my meal and cant wait to come back read more

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Food was great. Meatloaf sliders were fantastic. I hope y'all decide to add them permanently