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Cracker Barrel Old Country Store

2.9 (122 reviews)
Closed • 7:00 am - 10:00 pm

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CRACKER BARREL OLD COUNTRY STORE ATMOSPHERE

What's the vibe?
Touristy
Casual
Moderate noise
Good for groups

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Arina S.

We love Crackle Barrel! The service at this restaurant was excellent. We were helped by Trinity and one of her trainee. As usual, my favorite fried chicken was always so tasty and fresh. I also love its gift shops, there were so many cite stuffs!

My order was the Chicken & Dumpling dinner. My 3 sides were all extra dumplings.This is them in all their dry, crusty-ness. Wanna bite?

I made a to go order through the app there this evening and once we finally got the order after some mishap with the app, we took the order home. I had ordered chicken and dumplings. The dumplings looked like they had sat there all day. They looked old and had come scraped from the bottom of the pan. They were completely yellow and crusty. I did not even see any meat, albeit, after calling the unprofessional manager, Jaime, who clearly couldn't care less, I didnt search for chicken that would have probably given me food poisoning from being out all day anyway. When the manager was called, he wasn't any help but did say, I could come back up there and have my meal replaced. It's after 10 o'clock at night, and it would still be the same old food, now just older and I chose not to go out of my way to go back there, for a problem that was clearly and entirely not my fault. I asked him to replace my money. He said he could not do that, unless I came back up there. He was very rude in general and would not give me a district manager's number or email or anywhere where I could get ahold of somebody other than corporate. I definitely would not recommend this place and their management needs additional training on how to keep their customers satisfied, much less happy. This manager is obviously there to babysit the evening shift, as he definitely doesn't know anything about customer service. I have been going to Cracker Barrel for over 30 years and this will probably be the last time I go and definitely the last time for this restaurant itself. Thanks for the lack of help or even concern, Jaime. GOOD JOB.

Neat decor ~! Very cozy.
Janell K.

First time to Fort Worth. Just off the plane and getting some breakfast. This place was great. Not crowded (we went at around 8:30 am on a weekday. We were seated promptly and the service was great. Tried the Pancake Tacos. Very good. Very interesting take on eating breakfast! The ambience is very chill, casual. Our waitress was very friendly and hospitable. Having gone through an entire day, a 6 hour flight without sleep, getting a rental and finally finding a good place to eat - we were glad to have a friendly face and great service.

3 "tenders" if you can call that middle one a tender. They all look way bigger in the picture.

Our server Hannah was good. Everything else was awful. Probably one of the worst experiences I've had at Cracker Barrel. The manager was out in the dining room essentially doing nothing. Didn't check on any tables, just stood by the fireplace looking around. When you look at her, she looks intently at the wall. This place needs some help.

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2 months ago

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3 months ago

Food was good service bad I said thank you 3 time and I got ignored asked for sweet tea because it's good and got unsweet tea

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6 months ago

Service is just a little slow but it's totally worth it. Food is great and everyone is nice.

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1 year ago

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4 years ago

Wonderful breakfast experience this morning. Service was quick and warm, and food was tasty as ever.

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3 years ago

Depends on the location but some CB's are better than others. Service is good and the store is always fun.

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