I was looking for a place that sold Bernina Sewing machines. As a longtime Bernina user, I'd been hoping to find a dealer nearby, and I was happy to find Cozy's. Walking in, I was greeted by a huge showroom filled with every kind of sewing machine imaginable. On one side, bolts of fabric, quilts, and precut packs completed the best of all worlds for my sewing needs. I spoke with Peter, whom I gather is the manager (owner?). He was welcoming and knowledgeable, guiding me to the modern Bernina that could replace my beloved "old friend." I explained my past experience with Bernina and the machine's demise, and he showed me how the newer model offered improvements in stitching and features. I had recently bought a Janome at another place and was regretting the switch. Peter offered a generous trade-in deal: he'd credit my nearly-new Janome toward a Bernina purchase at full value. I walked out with a Bernina and the sense that I'd reunited with an old companion. Peter also suggested a lesson to maximize the machine's capabilities, which I booked with Tami, a store instructor. Tami spent an hour walking me through the machine's ins and outs, and I left feeling confident and inspired. To top it off, a few accessories I wanted were available at a deep discount, thanks to Peter's careful pricing. The experience at Cozy's Creative Center was wonderful and I will be going back to attend their many classes offered for sewing projects. read more

Staff are super friendly; very knowledgeable on their machines and willing to help you understand your purchases.

Maria and Tammy were welcoming and kind. A beautiful shop with gorgeous fabrics. I highly recommend!!!

Peter came to speak to my quilt guild last year and was amazing. He mentioned that they weren't just a quilt store but that he also worked on all different types of machines. When my machine started acting up, I remembered Peter and called to see if he could work on my specific sewing machine. He said he could and even remembered me from when he visited my guild and spoke. I ended up bringing in a second older machine that belonged to my mother and I wanted to give it to my niece. Peter said he could work on that one too. I brought the machines in on a Tuesday and Peter called that afternoon with a free estimate and had them both ready for pickup in two days! Such awesome and prompt service. I was afraid I would be without my machine for a couple weeks. Not with Peter! Thank you Peter for being so awesome!! I will be back for regular service on my machine. read more

Great service....great workers!!! I only take my sewing/embroidery machine to Cozy for service! They do a great job and my machine is back up an running in a timely fashion. The employees are friendly and very willing and able to assist! Thank you!! read more

I have a 25 year old Bernina which I love . I had been taking it to a sewing machine repair near me. It had problems, and I was told there were no parts for this machine. I took it to Cozy's repair service. WOW, he totally refurbished my machine, it did need some new parts, and now it purrs like a brand new machine. I am so happy. read more

It all started on a quilt run! Peter, was very helpful! I upgraded my machine. I love it! It has been 6 months, just had it serviced! Peter was again helpful, gave me helpful tips to help when I am sewing, also brought serviceman out to explain some of the cleaning process and how the machine was stitching!! Very knowledgeable and professional!! Recommend! read more

awesome shop which has been under new ownership for 6 months now??? Peter and the girls are great and very helpful but my main reason for this post is the machine service department. my machine is sewing like new- better than new. I am very very happy I brought my machines to Cozy! you will not regret it!!! my go to for everything! read more

Cozy Creative Center - Embroidery machine sewing beautifully!!! - Fabric Stores Near Me - El Cajon, California

Hands down No one does it better than Peter (the owner) of Cozy Creative Center. I needed to have my Luminaire Embroidery machine serviced and Peter explained everything that would need to be done to get it running smoothly again. He had the machine done in 2 days and it's perfect! He explained exactly what they'd done on the machine and gave me back the old parts also. Excellent workmanship and their turnaround time can't be beat. A few years ago, I purchased a Horn Sewing cabinet from Paradise Sewing (Peter) for my embroidery machine. Recently the motor on the table lift died so I took it out of the cabinet and took it to Peter to have him order me another motor. He contacted Horn and they're going to send me a new motor! I was prepared to pay for a new motor, but they're going to replace it for free. Not many business owners go out of their way help customers like Peter does. Thanks Peter! I'm a customer for life. read more

I came into Cozy Creative looking to buy a new modern sewing machine after reading fantastic reviews about them. I can honestly say that the reviews are absolutely true. Peter and his staff (Maureen and Kathy) are so knowledgeable. My experience was very comfortable,they answered all my questions and I bought a beautiful new Janome 9480. Highly recommended. Thank you. read more

Cozy Creative Center - Fabric Stores Near Me - El Cajon, California

I decided to revisit CCC recently and let me tell you, Peter is amazing! Kind, knowledgeable and so professional. I highly recommend.

I was invited to attend one of the Cozy Creative Center's Saturday Brunch classes and although it is a longer drive for me to attend from PB, I can tell you that it was worth the drive. The class was led by two fun ladies and the atmosphere was delightful. This store is amazing! Peter (the owner), and all the staff that have helped me are genuinely lovely people. The customer service is responsive, intuitive to the needs of a sewer and very knowledgeable. Peter has helped me with two machine purchases and in my opinion he really cares about matching the machine to the customer's needs as well as working out great deals. This store serves the community well. Don't hesitate to make your journey to Cozy Creative Center in El Cajon. read more

I love their fabric. They did service on my sewing machine and the turn around time was quick.

Peter and his team are the absolute BEST!. I am not a quilter but am learning to sew garments. This shop is a haven for quilters but it is also a haven for anyone looking for a great bargain on a quality sewing machine, embroidery machine, or serger. Peter is very knowledgable and super friendly. He will help you with honest feedback about your current machine and any repairs/maintenance that are required. I have purchased new machines here and I have also brought in my machines for maintenance and repair. I would go no where else in the county but Cozy Creative Center and Peter! read more

Peter is so helpful and kind when serving customers. He goes a mile with you and beyond. So glad to have this store as so many sewing shops are closing. It's not just a store, it's a community. read more

The best dealer in southern california (maybe the world??) just bought this store!! Cozy Sewing in El Cajon is an absolute treasure for San Diego sewists! The store itself is beautiful, with an impressive selection of top-quality machines and supplies, but what truly sets it apart is the exceptional customer service. Peter, who also owns Paradise Sewing, is incredibly knowledgeable, friendly, and goes out of his way to create amazing offers that make each visit feel like a win. Every experience at Cozy Sewing is seamless, and Peter's expertise is clear; he knows exactly what you need, often before you even know it yourself! Both Cozy and Paradise Sewing have earned a reputation for excellence, often recognized by brands like Baby Lock for their top-tier service. San Diego sewists are so lucky to have Cozy Sewing in town--it's simply the best! read more

Peter is very knowledgeable about the sewing and Embroidery machines he sells. I had a very good experience when I bought my Embroidery machine, the staff was very friendly and helpful. Phil the service tech is the best, he has worked on my machines for years. I will never take my machines to anyone else. read more

I wholeheartedly recommend this shop. I have brought my sewing machines in for repair and each time I have, I have received the best service and fair prices. Peter is so welcoming and helpful. I am so happy I don't have to go so far to take my machines in for cleaning and repair. The store is clean and bright. Any questions that you have are answered right away. Peter is joyful and I have seen him helping his staff and treating them very well. I am looking forward to taking some classes there in the future and I wouldn't hesitate to send anyone looking for machines and quilting supplies. Since Peter has taken over ownership, I have seen nothing but great changes. Thank you!!! read more

I've been back several times. This is my favorite place to buy fabric! Sometimes people have bad days read more

Nice quilt and sewing shop. Friendly, helpful staff. Great space for quilting community, nice selection of fabrics. I'll have to try a class there. read more

Peter has been absolutely wonderful in helping me with my machines when I've needed repair. He is honest and taken excellent care of my machines. I found out after I had taken my machines to where I originally bought them for service that I wasn't getting good service. Thank you so much for providing the excellent service I needed! read more

Peter is the best! Most people know Cozy Creative Center has the best fabrics, fun classes and a great selection of sewing machines and accessories. Did you know they also service and repair sewing machines? I brought in three sewing machines that needed service. Two were given to me and one is my personal machine. One of the machines is from the 1960's, one is from the 1980's and mine is from late 1990's. Peter was able to fix the one from the 1960's for a VERY reasonable price. The 1980's machine was going to cost more to fix than it's worth; I really appreciated that he called me to let me know before staring work on it. My machine (1990's) was also going to cost way more to fix than it's worth--I got 25 good years of sewing out of it. Peter went out of his way to find me two replacement machines that cost considerably less than fixing the 1980's and 1990's sewing machines. He gave me a great deal! I highly recommend this business, check them out, I know I will be back. read more

Peter, his store, and all of the staff are fantastic! The store has an incredible selection of machines and the staff are eager to share their vast knowledge. Before driving out to the store, I emailed Peter with some questions and he promptly replied with a very detailed and informative response. Peter is knowledgeable, kind, earnest, and seems to really care about pairing his customer with the right machine. Cozy Creative Center provided the best customer service I have experienced in a long time. I never would have imagined that shopping for a new sewing machine would be so enjoyable. read more

I stopped in here because I was in need of buying some fabric for my bike I was going to be decorating for Burning Man. When I arrived I was surprised at how big the place was. They have so much fabric and quilt patterns. They have craft kits, sewing machines, everything you would need if you were a crafter or quilter! Forget about the big guys, shop local! read more

great selection of fabric and great service. Wish they were closer to go classes. .....

Wow, if I could give this wonderful quilt shop ten stars, I would! I was desperate to get extra fabric for an upcoming quilt class, and they were my only quilt shop option, having what I needed. But, I ended up being not just a few minutes late, but actually 30 minutes late. Izzy and one other employee just happened to be leaving and locking up. But, Izzy asked if I was the one who called about the fabric earlier in the day. I told her I was, and she re-opened the store to cut my fabric for me! Who does that anymore?!?! Best customer service I've ever experienced. read more

Staff has to refer to manuals to answer any machine questions. If you want to go in and play with the machines they do let you do that but if you want to speak with knowledgeable staff go somewhere else! Was very disappointed with the service in this shop especially when wanting to purchase. I went to Sew Hut and they were much nicer. read more

I love this place. The people are very knowledgeable about the machines and the various products. They have the best classes, and the people are so helpful. This is my favorite quilt shop, and they work hard to get you what you need for your sewing adventures. read more

This shop is so cute, I'm actually sitting in the parking lot right now from a shopping trip. I found some hard to find fabric here and the ladies are so helpful. Def plan on making another trip when I need more hard to find fabric read more

Cozy Creative Center - Fabric Stores Near Me - El Cajon, California

Friendly, professional, and great communication. I highly recommend Cozy Creative Center

I have loved the owners, workers and fabrics selection since the mid 80's. I miss one of my best friends everyday Dorothy Tootle. Thank you for all your kindness Ms. LUCY and DEAN. read more

I was very happy with the personalized service my friend Diana and I received when we were at Cozy on Monday. Kathy went out of her way to look up the product number for the Minky book and blanket that was on display. She ordered it for me because it was sold out. Mo also spent time helping us by searching in the storage area looking for a particular type of stabilizer that wasn't on display. It turned out to be a very productive visit. read more

SNOOTY MAN-HATING MISANDRISTS !!! At first, Cozy Creative Center appears to be a delightful large shop with much to offer their customers. Then the Staff open their mouths, and the entire conversation goes right into the "Scrapes & Mis-Cuts Pile!" My Wife and I entered their Shop today, looking to purchase Quilting Squares, Fabric and Thread for a project for our Seventh Grandchild, due in late January. As my Wife browsed for the Squares we were ready to buy, spending her entire Bonus Cheque on our new little Darlings "Pin-Wheel" pattern Baby Quilt, she sent me to make enquiries. My Wife and I have been Married 43 years and drove over from our home in Mission Bay. We are in our Sixties, having raised 4x Beautiful Children and been Pet Partners to Six Wonderful Dogs. My Wife is in Law and I have finished a Military & Private Business Career. Our Children are all through University with Merit Scholarships, Married, homeowners, with their own Children. I have participated in my Wife's 25x Quilts. Kathy Giles asked me, "What do I want?" Strange question! She saw me walk in with my Wife. Clearly, I wanted to ask a Question. I asked about Quilting Services Costs. In between eating a cookie in front of me, without offering me or my Wife one from her obvious Customer Snack Tray, then rushing outside in pursuit of a non-existent wayward child, then speaking to another customer about her Banana Bread class, she actually made time to completely humiliate, belittle and denigrate my questions. Then her workmate, Tammy Parker actually said, "You should take this form home with you, and have your Wife fill it out," (she said it twice, because It was obvious, she felt that as a Man, I was too Stupid to fill out the form there). Then she told me again, NOT to fill it out there, NOT now! She was most emphatic! Then, She and the Customer, who I was NOT speaking to, played "TagTeam" critiquing my Mathematical Skills, as I attempted to determine the cost of having my Wife's Project Quilted. It got better! When I asked about the "Warm & Natural" Batting that the shop sold for Quilts, she insisted on trying to embarrass me when I touched the product, by sharply pointing out that I was touching the "doubled" fabric, as if again, a Man couldn't tell the difference. DO NOT ENTER OR DO BUSINESS WITH THIS SHOP! That is unless you chose to make the decision to leave feeling INCREDIBLY FOOLISH for having tried to offer a small enterprise your business! read more

Cozy is my favorite quilting shop for the following reasons: 1. Since they are not part of a huge chain of stores, their focus can be on me, the customer. 2. They recognize that not all customers are at the same (high) level of proficiency and may be reluctant to ask questions. They engage in conversation with their customers to foster a comfort level. 3. I have never been treated, nor have I observed any other customer being treated, as if I am stupid when I ask a question, mispronounce a term of quilt jargon, or overlook the one item I came in for. 4. Last, but most importantly, the ladies of Cozy Creative Center make you feel like you've walked into a roomful of friends and family who really do want to know, "How are you today?" read more

"That's a man seat right there," says the saleswoman. I have been sewing most of my life, therefore the "man seat" could be the one in front of the machine, not the one to wait for my wife. Stereotyping just cost you $$$, because we have been looking for a good quality machine such as a Bernina or Baby Lock, and will definitely go somewhere else to buy it. By the way, since we are stereotyping, why don't you go knit another sweater for one of your cats while I wait for my wife to finish shopping?? Cool? Thanks! read more

My Go To Place for knowledgeable help, quality cotton fabric and classes. They specialize in quilting but they also have a wide selection of embroidery machines and sewing machines. I even found a Scan n Cut machine. The selection is fantastically curated. Projects are already bundled together for everything from quilts, cloth purses and carryall bags. Their batiks and seasonal selection are so extensive that I only wish that I had enough time for all the ideas they inspire. It's easy to spend hours! My only regret is that I didnt discover this gem sooner. It is worth the drive from North County. read more

Funny I have NEVER experienced any bias from being a male in this quilt shop. All the staff is friendly, informative and helpful. Great selection of material and tools. Good selection of classes and enjoy their Strip Club when I can be there. Even bring out of state and an infrequent visitor they remember me and welcome me with open arms. One of my favorite places while visiting the San Diego area. read more

Fantastic quilt shop, knowledgeable employees, lots of fabric, patterns, rulers, templates and MACHINES! I took the Bernina longarm class, it was fun and educational AND you can rent it after you get check out! You seriously could browse the store for HOURS, there's so much stuff to look at. I've enjoyed my visits at Cozy's. read more

I have been coming to Cozy Quilt for years, and the quality of service has yet to change. My sewing machine at home cannot deliver the same kind of embroidery work that is available here, but I don't mind as it gives me an excuse to stay in the shop a little longer! I come in every so often to see if there are any new finds or to get advice on a piece I am working on. I can't wait to complete the project I am working on currently - hopefully just in time for the holidays. Thank you Cozy Quilt! read more

I have not visited the shop and now would not under any circumstances. I made a cozy quilt pattern recently and for the first time in over 50 yrs of quilting had some trouble getting the results expected. I made the quilt 3 times in an effort to find my mistake. It is very rare that I have trouble with a cozy quilt pattern, usually they are super easy to follow and well written. However, this one was not right somehow and when I called Cozy Quilt Designs to find out what I might be missing in the pattern instructions Ms. Daniela Stout was so rude and condescending that there is not a chance that I will ever put another penny of profit in her pocket by buying another Cozy product. I have sense then, read another accounts about Ms. Stout's unnecessary rudeness and other accounts of rude encounters with Cozy's owner and staff and that's it for me. I don't spend my money where I am insulted. Ms Stout has every little thing to learn about customer relations and customer service. read more