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    DiamondCore Tools

    5.0 (5 reviews)
    Closed • 10:00 am - 4:00 pm

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    1 month ago

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    2 years ago

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    9 months ago

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    1 year ago

    Amazing people and wonderful products. I can't wait to fill out my tool kit with their tools!

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    1 year ago

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    Michaels - Edible Markers

    Michaels

    3.2(65 reviews)
    5.4 mi
    •$$

    I went in Friday afternoon only for 4in cake pans but walked out with $100 worth of crafts and more…read morebirthday decor. I love all the selections available and the store is well organized. I had some issues with customer service though and left unhappy. There was a small line of three people. I was last. No one using self checkout. No one at the balloon bar. I asked a male worker if someone different is running the bar as I needed my balloons blown up and he said the lady at the register would do it. OK, no problem. I waited in line for my turn. When it was my turn, a woman came to the front and told the lady at the register to take her break. She greeted me and was ready to help me. We planned to start with getting the balloons blown up but the lady going on break said no, she needs to pay first. OK, no problem. The woman helping me told other customers who had formed a line behind me that self checkout was available. We finished checking out and when it was time to blow up my balloons, other customers needed help with self checkout, kept asking questions and she completely stopped assisting me to assist other customers. It was still my turn. She then told me she was going to quickly checkout a woman with a giftcard and someone else would be there to help me because she needed help to blow up the balloons and checkout customers. I let her know I had another place to be and was running behind schedule, that I waited my turn in line and would like her to finish assisting me. She said again that she needed help and wanted me to wait for someone else to come up front. This truly bothered me because why did I need to wait for the additional support opposed to other customers? Not only did I not have extra minutes because I was already in the store longer than expected but it was unfair to expect me to continue waiting to finish. I was made to pay in advance but service was delayed. I left. I returned Saturday morning to return the $20 balloons purchased and used balloons I'd previously purchased instead. Saturday morning customer service was great!

    One of my favorite Michael stores in San Diego county, the store is always well stocked, has a…read moregreat selection of house decor, crafts and bakery items, I always find good deals here. They recently added a handful of self check out lanes so lines are never long

    Photos
    Michaels - Flowers

    Flowers

    Michaels - Graduation decor

    Graduation decor

    Michaels - Flowers

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    Flowers

    Michaels - 9-2025 great selection

    Michaels

    3.3(62 reviews)
    2.0 mi
    •$$

    This review is specifically for Kara, one of the associates there. She is amazing! Every time I…read morehave been to that store recently (I'm from out of town but visit my mother frequently), I have experienced Kara. She should be teaching a master class on customer service. I'm a gen xer & remember decent customer service from yesteryear that seems like a thing of the past, but she has surpassed anything I have experienced. As soon as we walked in the door, she was passing by in the midst of her work and greeted us, and then asked if we needed help finding anything in particular. Every time I saw her in the store, she was so busy helping others or working with inventory when she wasn't tending to customers. She seemed to be aware of what was happening around her at all times and so attentive. I was very impressed with her, thinking she's the employee of a lifetime. She seemed to put all of herself into her job. She's unlike any store employee I've ever encountered and as I stated, really made an impression on me. Then I asked her if they have fabric because my store up North has a small selection. She said they don't currently have fabric but went above & beyond by letting me know which nearby stores would carry fabric. I felt like the 1939 Miracle on 34th Street movie when Santa referred a customer to Gimbals when Macy's didn't have what she was looking for. The next time I went there was for a curbside pickup order. I was expecting the usual lengthy wait and me having to call the store. She came out with my order like a minute later and again left me feeling that she was so engaging and professional. I had to check her name tag to leave a review. I'm the sort who isn't motivated to leave a review unless I have an exceptionally good or bad experience and Kara is without doubt the best in customer service experience I've ever had. She is hard working and helpful and in a league of her own. My usual Michaels experience is not being acknowledged by employees until I get to the checkout and get the impression I am imposing if I have to ask a question, so Kara truly stands out as exceptional. Her people skills and work ethic make me think that she would put all of herself into any job and be good at it and that if I were ever starting a business, I would want to hire her because she's a huge asset. She makes a huge difference there.

    I went to this store for an iron on American flag patch. The website showed they had one in stock…read moreat this store for $1.99. They didn't have one. I selected another wavy American flag and when I went to check out which showed the price was $4.00 plus tax for a small iron on patch. That was irritating. It got worse when I went to check out ONLY self-checkout was available - even for cash. Not an employee in sight. I tried to use the self-checkout but it kept asking me to sign up as a member. I just threw the patch on the counter and walked out. I've shopped at Michael's many times and never been this frustrated.

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    Michaels - Jackpot!!! My favorite candy!

    Jackpot!!! My favorite candy!

    Michaels - The front of the store

    The front of the store

    Michaels

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    DiamondCore Tools - artsupplies - Updated September 2026

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