Before I begin, let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so with that being said start!. My wife and I came here because the have a great deal for people who are the mature age of 55 and older. This year I turned to that double nickel which made me qualify for their 55 and up plan. The process switching over from Verizon went as smooth as a babies booty!. There was also an incentive that gave us a $400 rebate that they said would take about 8 weeks to receive. Well they have taken two payments of auto pay out my account and I have yet to receive this offer. Another thing, once all the paper work was finished I realized they attached my wife's information to the account and she's not the one who turned 55 last year. But they corrected that on my last trip inside the store. They also gave me the number to contact the customer service about the rebates. As of right now I am still waiting to get results!.

Great experience! Knowledgable and friendly staff. Brandon was very helpful and answered all of our…read morequestions.

I Phone 12 was having a hard time charging. Coming to find out it was freakin dirty. The amount of…read moredust and build up that came out of the phone when the owner cleaned it out was crazy. Thanks again!

Customer Beware: I took my phone in for a repair of the rear camera. I was called later and was…read moretold my phone was ready for pickup. When I arrived the tech told me they made a mistake and BROKE my DISPLAY SCREEN and fixed it with a third-party Display screen. They told me I would not have any issues with AppleCare. Now my face ID will not work and Apple says it is because of the Display screen this shop installed (Kenneth). The owner acts as if he doesn't care. Apple wants an estimate of $329.00 + Because of this store's Negligence. DO NOT GO TO THIS SHOP OR THE CHESAPEAKE LOCATION THEY ARE CONNECTED......

These guys are the best! They are professional and loads of fun! They were able to meet my needs in…read morea quick and proficient manner. I will recommend for others to use this Ntelos location and will be returning for all of my wireless needs

Screen replaced on my iPhone 7 in 30 minutes for $95 with one year warranty. Everything working…read moregreat! Definitely recommend if you have a shattered screen

Recently had my phone fixed here. My phone was in terrible TERRIBLE shape. Excessive cracks and…read moremissing glass... SMH. They took my phone and it was repaired in 20 mins!!! I'm so happy with the results. I have a IPhone6 plus so I was charged $95 bucks with an additional $10 for the protective screen. I feel it was reasonably price and the service was awesome. After 20mins I feel like I have a new phone.

Short and sweet visit here!…read more I had no idea this location existed! But to my surprise we made a quick U-turn and stopped in to pick up my "Tmobile Thank You Hat" I visited on a Tuesday, November 13th I believe... I was greeted immediately and told the employee my reason for stopping by. She asked which hat I wanted... I quickly chose the hat with the most colors... In less than 30 seconds the hat was in my hand. Satisfied and happy customer! I suggest if you are in the area or near this location, when Tuesday's roll around, stop in to pick up your free gift from Tmobile. No waiting in line, no disappointed faces because they're out of stock. This store is located in the Harbourview section of Suffolk. Others stores nearby: Harris Teeter, Buffalo Wild Wing, movie theater, Tropical Smoothie etc. a lot is around. Have fun and enjoy life :)

Just like how all trees need water to grow and all humans need air to live, companies need store…read moremanagers like Romeo Renard to survive and prosper. You are a true assest to TMobile. I walked into Harborview T-Mobile for the very first time as a disgruntled previous T-Mobile Customer. Mr. Renard had nothing to gain with helping me with my problem. I wasn't pleasant when I came in the door that's for sure and he was aware that we had already signed a contract with another carrier. But this man and his staff wanted to change the image that I had forever sketched in my head of TMobile. I don't want to reveal what this manager did to turn my frown upside down as I don't want him inundated with requests but if you have TMobile issues, this is your store! Go see Romeo, Daniel, Elisha, or Dion. They are AMAZING! I appreciated Mr. Renards positive attitude and his ability to motivate other TMobile people that work outside of his store. There WILL be a day that we will return as TMobile customers thanks to Romero Renard and we will only do business at the Harborview Marketplace Store. Mr. Renard and his team's dedication, enthusiasm and insight are really inspiring. I wish all of them many years of great achievements. Just an opportunity to say 'wow' and 'Thankyou' for all your great work. May each of you enjoy success in ALL of your endeavors.

Jamie has turned into a crook and a thief. I had been using Jamie for phone and repairs for years…read more However, I recently took my IPad to him for repairs and gave him 100.00 for a deposit. (My mistake) I did this because I trusted him. it has now been over a month and he will not return calls or messages after giving me a bunch of excuses. He has my 100.00 and my IPad. Do not trust him! I had a bad feeling the last time I saw him and should have trusted my gut.

Jamie really did an amazing job. They were professional, quick and most importantly have…read morecompetitive prices. I take all my electronics phones and computer here for repair. Highly recommended.