Thank you Cox! Steven and Ash really helped and made it…read morehappen!!! They deserve a medal or something comparable please for they were patient, tolerant, knowledgeable, and didn't treat me just like another number among numbers like all the other companies. I came in hot with bad experiences from a few other "mobile" companies. I had been waiting to see if the mobile part of Cox that came out recently is gonna be any different. At this point, I don't know about you, but I'm ready to go back to a landline. Or share 1 line with my wife. I was incommunicado for a couple weeks recently and it was grand! Ash helped defuse me and get me over to Steven. On 2 visits, they both spent a few hours helping me and my wife switch over. Buying phones is extremely stressful anymore. Cox doesn't make you sign a contract for mobile. I already had internet through them and have been a customer off and on for the better part of 40 years. My rate is guaranteed for 3 years, but I can leave anytime. I bought the phones and do not have to be stuck making payments slowly over 2 years. In 2 months the numbers will be unlocked. I will be getting 2 rebate cards. No gimmicks or ploys to sucker me over like all the others. I can't believe we consumers put up with such crap from companies out there. Thank you Cox for doing good business and not being greedy!

Absolutely horrendous service, do not recommend to anyone. Save yourself the time and go with…read moreStarlink or Metronet. I wfh and have a family member whose medical device requires Internet connection, this company is wasting my time and my money everyday of their "service". We recently moved to Casa grande 6/30 and did the legwork to make sure we were set up with Wi-Fi before to moving in a week prior. I was repeatedly told that all I have to do is plug-in, and I was advised NOT to schedule a pro install because it "would take about a week" and that in most cases they just require plugging in. THIS IS NOT THE CASE! Upon picking up July 1, I immediately ran into issues. I was provided the router itself + yellow cord. I live in a new build community that has Cox fiber optic, so there should be 0 problem. The cord provided does not fit anywhere in my house. I watched the installation videos that was provided to no avail. I call the branch for help, and someone from the store walks me through my home via phone. None of the solutions work w/ the cable they provided. There is 1 plug in my home that already has a 3 inch cord protruding out of it. They advised me to try this out, and even when plugging in & connecting the router to power, the Wi-Fi on my device shows "No Internet connection". It is from there that they escalated me to tech-support, where I had to explain my situation again to no avail. I transferred again to someone else, who walked me through everything (and walked me through my house), & still nothing. She then advised that she scheduled an appt for a tech to come on July 3 between 8-10am Come July 3, I call the branch at 9:55 (5 minutes prior to the END cap for their window) to see when I can expect them, and was transferred because the branch was closed per the answering machine. The 1st person I spoke to stated that I do not have an appt at all for installation and they have no idea why I am under that guise. I tell them my experience and advise them that they need to get a tech to my home since this is the 2nd mistake made. I am then escalated to a manager, to which they tell me I DO have an appt scheduled but there's not a timeframe, just that it is today (7/3). I asked him to send me this in writing via email, and he tells me he does not have the access to do so. I confirmed again that a tech will be coming to my home and he says that someone will call me within the next 1-2 hrs when they are coming. 3 hours after that phone call with no tech, I call the COX again, someone the local branch answers. I explain my whole situation and all of the escalations. This is where an employee tells me that I did not have an appt for install or anything for a tech to come, rather that it was scheduled as an appt at the branch and I would need to reschedule for the next week. This is absolutely ridiculous. I have never seen this LOW level of customer service and lack of internal company communication in my life. The person from the branch tries to walk me through the issue, going through the same situations for the 5th time. Having me walk through my home while on the phone explaining everything to no avail. Even with buying my own co-ax cable in ATTEMPT to make this work (because clearly the equipment that Cox is not working) this does not work. The router still shows no Internet connection. The person at the branch was only able to set me up for a NEW appt DAYS later. Due to COX's mistake and the company's continued lack of regard for customer experience + the extenuating circumstances of WFH & having someone who is dependent on connection for a medical device-- they should have scheduled this first thing! The "best" they have is an appt 1.5 wks after pickup after TELLING me I didn't need pro install! Then a rep calls me this morning to try and sell me on additional offers " to make sure I'm reaping all the benefits of Cox prior to install" What. A. JOKE!

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

Never had a problem with service…read more K.C. was very helpful getting my service cancelled when I moved.

I tried to login to Orbitel to pay my bill. Entered the account number on my bill. Didn't work…read morebecause orbitel drops the leading zero of the acct number when logging in. No indication on the orbitel site to drop the leading zero. Fixed that. Forgot the user, so I clicked on forgot user name. I keyed in the acct number sans leading zero and got a security question. I answered and clicked continue. It reverted to the login screen witout displaying a user ID. Called support. Was told that the system sent an email with the iser id. I founf it in spam. I asked the rep why there is no response on the system to advise that the missing used ID was being sent by email. He said it is a KNOWN issue that has been escalated for a fix. He said the fix was requested numerous times but management simply will not fix it. I asked that my issue be escalated. He said "NO Chance" 2 pain in the BUTT issues that company refuses to fix so customers can navigate the Orbitel site better. OH well, theu're not the o ly game in town

We currently have Dish Pay As You Go programming. We just traded in our motorhome for a 5th wheel…read more The Dish receiver worked perfect in the motorhome but didn't work in the 5th wheel. We decided to call Channel Choice out if Chandler and they arranged for a technician to come out the following day. Ian arrived promptly on time, called me ahead of time to let me know exactly when he would arrive and he went right to work. He was very polite and knowledgeable about the job. My husband and I were very pleased with his service. I highly recommend Channel Choice if you need any satellite service.

Just want to say that Keith Newbil at Dish tv was so awesome to work with that I've just recently…read moresigned up for another 2yrs of service. The office at chandler and 56th st where Keith works at was the facility I stop in to see and get information regarding cable services. From the get go Keith know this business and with the excellent customer service one can't go wrong, you'll leave feeling very satisfied. Mike

The owner Shaw came to our house we live on disability and Social Security stretch so far that…read moreit'll make you cry all the time explained everything to him lots of promises compared to Centurylink he was supposed to be so so much better that was a big lie Centurylink sucks big-time but you guys suck more and to have an owner of the company sit there and lie to elderly people on the extremely impossible budget tells you he only cared about getting a client not about telling the truth then to find out we are sucked in it for two years (Not told that) and everything they even do for you cost money big fat cheaters. I hate them.

BEWARE!!!! This company lies and makes promises that they DO NOT keep. They are a contractor for…read moreExcede/Viaset Internet which is HORRIBLE!!!! I was promised UNLIMITED data usage on my satellite internet they installed and now I am being downgraded after 150gb of usage. I called Excede/Viasat and was told too bad, that it was in my contract; however I made Paramount Communications sign a waiver stating my internet would not be downgraded and that I would have UNLIMITED DATA. Now this is going to court!!! PLEASE BEWARE PARAMOUNT COMMUNICATIONS AND EXCEDE/VIASAT THEY ARE SCAM ARTISTS AND DO NOT HONOR THEIR OWN PROMISES!!!!! IF I COULD LEAVE A NEGATIVE NUMBER I WOULD, AS A 1 IS TOO GOOD FOR THEM!!!!!

Onsite Satellite and Fred are amazing!!! I couldn't be happier! If you ever need satellite repair…read moreservice (especially DirecTV since their customer service is so horrible) call Fred. Thank you so very much for the quick and professional service!!!

I cannot say enough good things about CM Wireless! They were the best! I needed someone who could…read moreinstall a cell signal booster on my home. I found electricians that said that they "could figure it out" but that wasn't good enough for me. I then found CM Wireless. I spoke to Jose, the manager, who explained the procedure to me. He was polite, down-to-earth, and very friendly. The NEXT DAY he sent Carl out to install the booster! Oh my! Carl is just THE BEST. He was so knowledgeable and professional. I went from 1 bar to 3 and 4 bars of cell signal in my home. Don't hesitate to use this company!

Had to put 1star to post - would rather have none. Moved to Gilbert AZ to be closer to my parents…read more- they've had DirecTV for years (they've had great reception) & wanted the tv navigation & remote to be the same in my place. Picked up their (Nation Satellite) brochure & biz card - house closes & call set up service. Serviceman comes, needs to install dish ($100 fee / which I paid / didn't know). My Dad was here, I'm at work - install OLD & USED equipment & run cable wrong - reception issues -I called DirecTV customer service -their guy came and put in new equipment - he mentioned that DirecTV would have charged $25 maximum (all works much better). These guys (Nation Satellite) have yet to return my calls, messaged sales guy, office # & install manager ... feel taken & needless to say unhappy with Nation Satellite.

I found Carlos at Nation Satellite to be excellent to work with. He helped to find the best deal…read moreand to set up our system. Great guy, great product. Highly recommend.

Derek and his crew are the best. They answer the phone every time, show up on time and do exactly…read morewhat they say they will do. They designed and installed a camera system in my business and I couldn't be more happy with the end result. Very knowledgeable and responsive to technical questions. I will definitely use them again!

I have been with CGI for a number of yrs. Great service.read more