They NEVER answer their phone!!! AI "associate" is also no help. Even left VM for callback to no…read moreavail!!

It has been only three days since I spoke with a Cox representative to switch fro T Mobile to Cox…read morejust because of their internet is through fiber optic, but I am already regretting the decision. Especially after I drove from Coolidge to this Cox store in the hopes of getting some help. I didn't realize that I would run into two very obnoxious woman, the one who ask if she could help with a frown on her face to the other woman next to her that chimed in for no reason. I have never met such rude and unprofessional behavior from any business establishment before. If this is an example for the rest of Cox communications , then I will suggest to anyone I meet to run away from theses rude and unprofessional people.

if you ANY other option for a provider use it, spend a little extra if you have to. Their customer…read moreservice is an answering machine after 5 or on weekends ...if they do answer during business hours, you get a song and dance how to fix it yourself or an excuse as to way it's going to take a week for a tech to get to you...and is sometimes returned the next business day, the equipment needs constant attention, and the signal is lost or weakened on a regular basis and even done intentionally at times. If I had ANY other choice, I'd get rid of these thieves, they only want money and have no regard for happiness or service.

Very happy with the servoce. Best they got out where i live. Thought about all the negative reviews…read moreand sp gar u can tale the bad reviews with a grain of salt.

After several calls for hours, no one is accountable to fix the issue's. Terrible Terrible customer…read moreservice.

This company is a ripoff I moved and canceled my service and this ripoff company continues to bill…read moremy bank card for a year after I canceled I have been trying to get my refund and I keep getting the runaround . Never again will I use this company.

Ive been in contact with oscar the owner regarding injuries my daughter sustained due to poor and…read moreinadequate work done in my yard, today is june 28 2025, as of june 26, 2025 he agreed to pay and was going to due it june 27, 2025, all day i called text, trying to find the time he was coming over, but he IGNORED all my calls and texts, and i know he did, cause i called from a different number and he answered, do not hire this company, unless you're willing to put your family or anyone though possible injuries.

Mgy has great workers they installed a box in front of my yard for cox communications. i thought…read morethey would of leave a big mess like other companys do but to be honest they left it better then how it was great work guys. thank you

I have six business lines for my HVAC company. One line went down. I have insurance and protection…read moreand they told me to go to .com website to get my phone replaced had to wait four days for it to be here if that was the main line, I wouldn't be able to communicate with my customers for four days they don't care. They tell you I'm sorry I care about you. I want to resolve this, but does nothing for you. I will tell all my business owner friends to get away from Verizon and go with anyone else. I will never go with Verizon again.

I bought a new IPhone and was having some issues. Joshua at this location was amazing. He was so…read moreknowledgeable and patient. It wasn't easy but he got everything working perfectly. I highly recommend this location.

Answer. The. Fucking. Phone…read more Seriously. I was hoping to get curbside pick up of an item due to forgetting a mask at home. I live in florence and got off work. This place is 45 minutes from where I live and unfortunately it is the closest COX to me. I get here, and forgot my mask and call. No one is in the god damn store. They send me to voicemail saying they are busy with a customer. I tried 6 times. I left a voicemail. I waited 30 minutes. Nothing. Who ever was working at 2pm on July 28th 2020 are lazy, and will continue allowing COX to lose customers.

Dog shit service constantly going out within 1 month gone down at least 4x with long periods of…read morethem having to work on it

I live Airebeam. service gets a little dicey with weather but that is a small thing when you…read moreconsider everything. The customer service is the best. I notify them if there is an issue. If it is their issue, they fix it and they always call me to make sure their issue is corrected. If it is my issue, they take their time to walk me through what I need to do and always make sure I am satisfied before hanging up. everyone I have dealt with, for 8 or so years, have been very friendly and professional. I highly recommend this service. I live in a rural area and it is sometimes hard to find good customer service when you're in the boonies. 10 out of 10.

DO NOT USE THIS COMPANY…read more I originally wrote this review much less professionally. After almost a month of unresolved issues, I decided to rewrite it so the facts could speak for themselves. (Trust me, this is the professional version.) I'm paying nearly $100/month for 1 Gbps internet service, yet I'm averaging around 80 Mbps with constant connection drops. I work from home, so reliable internet isn't optional--it's how I earn a living. These ongoing issues have affected my work to the point where I'm now dealing with problems at my job because the service I was promised is not the service I'm receiving. This has been going on for almost a month. A technician has come out almost once a week for the past three weeks, and every visit ends the same way: "We'll escalate the issue." Then I call for an update only to be told the ticket has already been marked resolved, even though nothing has changed. I've called back nearly every day asking for updates and continue to hear that the issue has been "escalated." Meanwhile, I'm still paying for gigabit internet while receiving a fraction of those speeds. When I asked that the approximately $150 early termination fee be waived since Airbeam has been unable to provide the service I'm paying for, I was offered one free month instead. They also applied a $10 credit to my account. While I appreciate the gesture, neither a $10 credit nor one free month makes up for nearly a month of unreliable service, repeated technician visits, the time I've spent calling for updates, or the impact this has had on my ability to work from home. I'm not asking for free service--I'm asking to be released from a contract because the service being provided is not the service I agreed to purchase. Airbeam advertises fast, reliable internet. My experience has been the complete opposite. If you advertise a premium service, charge customers for it, and then fail to deliver while leaving the issue unresolved for weeks, customers are naturally going to feel misled. At this point, I'm simply asking Airbeam to waive the termination fee so I can move to a provider that can actually deliver the service I'm paying for. If that happens, I'll gladly update this review. Until then, I cannot recommend this company to anyone who depends on a reliable internet connection for work, school, or everyday use.

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.