Helped me with my issues, patience, figured out why my phone (not the service) was having issues…read more Very quick immediate help as soon as I watched through the doors as well.

About 4 years ago I switched to t moble and at that time I was sold for $10.00 3 tracking devices…read more Well they totally malfuntioned, and spending 3 weeks in Europe with them saying our luggage was in /denver and Munich. That it is what it said for 3 weeks and when we got home to Arizona it still said they were in Denver and Munich. I took all 3 back to the Casa Grande az store where I got them and they said that was good, all I needed to do. Now since I was on Auto Pay and paperless I didn't realize I was being charged for them. On Sept 6 or 8, 2025 I cancelled my t moble account #980383296, but I was charged $80.11 on Sept 13. Thn today in the mail I get something that says I have a credit of $17.00. When I went to the store to see how I could get my refund, I was told that I hadn't cancelled the trackers properly and that they would still be charged off to my account. My auto pay has been cancelled, and I will not pay for something I returned in good faith,, and have actually been paying for for 4 years. I want this all cancelled and I really would like to get a refund. I will not pay another cent and if I get charggrd for them in the future I will report this a fraud. I actually did have several problems with t moble while I was with them and although they kind of took care of the problems sort of, but never a true fix

Very prompt and friendly service. The attendant was so informative as she walked me through the…read moreprocess to change carriers.

Sales staff is very knowlegable and friendly and purchase and setup was fast and easy but it take a…read morecouple of trys (3 for us) to complete the whole process. The only reasons for the 4 star review is: 1: They can get busy and for a small store you may have to wait or come back at a later time. We opted to come back but we are retired so was not a big issue, just more of an inconvienence as we live a bit away. 2: Stock is somewhat limited so you may have to order your device but they are good about letting you know when it comes in. Our two phones took a couple of days Will come back again for the friendly staff which makes up for alot and is nice.

I have six business lines for my HVAC company. One line went down. I have insurance and protection…read moreand they told me to go to .com website to get my phone replaced had to wait four days for it to be here if that was the main line, I wouldn't be able to communicate with my customers for four days they don't care. They tell you I'm sorry I care about you. I want to resolve this, but does nothing for you. I will tell all my business owner friends to get away from Verizon and go with anyone else. I will never go with Verizon again.

I bought a new IPhone and was having some issues. Joshua at this location was amazing. He was so…read moreknowledgeable and patient. It wasn't easy but he got everything working perfectly. I highly recommend this location.

I came here to buy an iPhone. After getting hit up not once but twice in the parking lot for…read morecigarettes and loose change I made my way inside. They were not terribly busy, but I waited, and waited, and waited. I was never greeted or advised somebody would be with me shortly although a lady who works there did glance in my direction with irritation over her phone a few times before dismissing me with her eyes. When it became apparent I didn't want to just leave without talking to somebody she signed, hung up her personal phone and meandered over. I told her what the model I was looking for right down to the phone specs and she said they didn't have it, but offered to sell me an upgraded version. When I told her I wasn't interested in that she told me to shop online for what I wanted. What ... the ... heck? I've had AT&T since they were Cingular and have never left one of their stores with that kind of a look on my face. When I got into the car my wife didn't say a word to me. She just glanced over at my expression, put the car in drive and took me to the nearest Dutch Brothers.

GREAT customer service. I had to go in over two days to change out devices and dealt with three…read morepeople and everyone was super cool. They take their time, they're efficient with other customers. It's a great location as far as I'm concerned

I recently emailed print and lamination service request to the Casa Grande AZ OfficeMax. Right…read morebefore payment, I noted it stated my order would be ready next business day. It was a few minutes before 2pm. I need the items early the next morning. I had the thought to call the print department! Gentleman I spoke to confirmed that there were orders ahead of mine therefore the information I received. He inquired about the order and I shared information with him. He mentioned they may be able to get it done (no promises) by 6pm that day. He was polite, sincere, and empathetic. I submitted the order with fingers crossed. Best part of this? I received a text message well before 6pm that my order was ready for pickup! I was able to get my print service products delivered the next morning right on schedule! Many thanks to print services @ OfficeMax Casa Grande for going above and beyond.

I only needed sleeves and copy paper. Their copy paper was 2 for $12. However, when I took it to…read morethe checkout, it rang up individually. I noticed that as I got ready to put my credit card in. Thus, I mentioned it to the cashier, Steve. Wow! He jumped all over me telling me that he hadn't totalled it yet. I indicated to him that he gets pretty irritated when someone mentions it to him. He said he has to explain it a 100 times a day. Then, I said but you've only said it to me once and you jumped all over me. He did apologize but he definitely needs better customer service manners.

I would give zero stars if I could!!! This guy is just a druggie who needs money and ruined my…read morePhone! He ruined my 7 home button and demanded I pay for it because it was like that when I dropped it off, well when I took it to Doug's lap top shop and repair they told me he opened the phone completely wrong and broke the button. On top of that I paid him to change the battery, and he left the plastic on it!!! They told me that could melt it in there and ruin my phone completely, they also told me I'm not the first person to come after he "fixed" their phones but demanded they pay and it was a broken phone. And I recommended him to my sister so I was paying for it.. now I am stuck getting her a new phone! Never ever use him! Take these reviews and run far.

Dude was awesome and replaced my iPhone battery for a reasonable price I thought it was my charger…read moreport that was broken but it was my battery the whole time and I was gonna go to the valley to get iPhone fixed but I didn't have too and got it replaced within 15 minutes will come here again to get my other devices fixed

Great service! Very long wait time but you get what you wait for, for sure. Definitely would…read morerecommend this store.

After over 10 years of service with them with a Business count. We decided to switch over because…read morewe found out we were being charged or a iPad service fee we never had with them. We were supposed to get a refund but never received it. However what we did receive was a bill we were told to not to pay many times and to ignore. Hen we were sent to collections. I have proof of all the phone calls about the refunds promised and to ignore bill. Don't bring your Business with T-Mobile unless you want money stolen from you and false promises. Never again!

I have been with CGI for a number of yrs. Great service.read more

I have been with this company for many years. They have great customer service. They are helpful…read moreand even worked with me when a microburst damage our home and their dish. They got us up and running until we got a new roof installed and then came out and installed all new equipment great people and locally-owned